Engagement, Empathy And Effective Communication For Leaders And Families With Krister Ungerböck

TTL 892 | Effective Communication

Engagement, Empathy And Effective Communication For Leaders And Families With Krister Ungerböck

What do we need to learn to have an effective communication style? What is the secret sauce towards good communication between people? We find out in this episode as Dr. Diane Hamilton sits down for a talk with former CEO, bestselling author and keynote speaker Krister Ungerböck. Krister talks about his book, 22 Talk SHIFTs and what drove him to write the book on how to communicate, and why communication is key to healthy relationships. Tune in for more communication and engagement secrets in this show.

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TTL 872 | Listen Like You Mean

Listen Like You Mean It: Heartfelt Connections With Ximena Vengoechea

How can you listen like you mean it? The key is to adapt the listening mode to what’s needed in a given conversation. Dr. Diane Hamilton’s guest today is Ximena Vengoechea, the author of Listen Like You Mean It. Ximena talks with Dr. Diane about how there are 11 default listening modes. Each has its virtues and pitfalls. You need to practice the art of identifying which listening mode is most appropriate for each conversation. In doing so, you’ll deeply and truly connect with the other person. Tune in to listen like you mean it!
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TTL 820 | Leadership Lessons

The Most Relevant Leadership Lessons For Today With Tom Peters

As the pandemic continues to separate us from one another, today’s leadership lessons are focused on human connection more than ever. If we can have a better grasp of where everyone is coming from, honing those new batches of leaders equipped with the most relevant skills is possible. Dr. Diane Hamilton returns with author Tom Peters to talk about the importance of empathy and leadership perception in every work setting more than the professional skillset, which leads to a much healthier working culture and community. He also talks about how communication adjusts in the virtual setting, how it will cope with the challenges of the future, and the difference between men and women in conversing and level of interaction.

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TTL 802 | Achieving Self Awareness

How Curiosity Plays A Role In Achieving Self-Awareness With Dr. Rebecca Heiss

Understanding oneself is one of the most important keys to growth and success. Unfortunately, many people don’t pay that much attention to achieving self-awareness, which hinders them from attaining bigger things and meaningful people connection. Dr. Diane Hamilton delves into this complicated yet colorful topic with keynote speaker and author, Dr. Rebecca Heiss. Together, they talk about how being curious can get you out of your comfort zone and “bite the lemon,” opening yourself up to feedback, change, and communication. Dr. Rebecca also explains how people can take advantage of her 360 self-awareness application, icueity, when getting into the journey of knowing oneself even deeper and embracing weaknesses at all levels.

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TTL 769 | Entrepreneur Archetypes

The Entrepreneur’s Faces With Jonathan Littman And Susanna Camp

Entrepreneurship is important to the economy for so many reasons. From promoting social change to driving innovation, entrepreneurs have the ability to change the way we live and work. But not all entrepreneurs are created equal. In this episode, Jonathan Littman and Susanna Camp join Dr. Diane Hamilton to reveal the many faces of entrepreneurs. Jonathan and Susanna co-authored the book called The Entrepreneur’s Faces: How Makers, Visionaries and Outsiders Succeed. Today, they go over the ten types of faces discussed in their book. Tune in to discover which one of these are you because figuring out who you are can provide the spark that makes the difference between success and failure.

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TTL 754 | Transformative Leadership

Leading Through Transformative Influence With Walt Rakowich And Transformative Inner Work With Rhiannon Rees

In this era of change, leadership has to move away from its association with authoritarianism and into a new paradigm of transformative influence. This is what Walt Rakowich learned from his personal experience of becoming that leader when times are tough. When he became an executive at Prologis in 2008, the global real estate company was on the verge of collapse. Quickly implementing a drastic change in culture Walt orchestrated a dramatic turnaround that brought the company back to its position in the industry. He is the author of the newly-released book, Transfluence, where he outlines the principles of leadership through transformative influence. Listen as he talks about some of these principles with Dr. Diane Hamilton.

Discomfort can be the greatest motivator of all. Ten years ago, Rhiannon Rees lost everything – her marriage, her business, her house and her mind. Refusing to let the lowest point of her life define her, she did the best she could to get out of that place. Now, she is a bestselling author and a number one business and performance coach at the Conscious Coaching Collective. What sorcery caused her to undergo such a radical transformation that allowed her to become a leader in her niche? Sitting down with Dr. Diane Hamilton in this episode, she explains some of the conscious inner work that helps people break free from their limiting beliefs, rise up from their lowest points and steer their lives into radical transformation. If you think you’re in a place where you cannot move forward anymore, it might be time to ask yourself if you are being the greatest obstacle to yourself.

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TTL 579 | Emotional Intelligence

How To Get The Bigger Sharks with Rich Lofgren and Addressing The Intelligence Crisis with Joshua Freedman

Power Connector Rich Lofgren shares how he was able to connect with powerful people and how he eventually decided to create his own consulting firm. He recounts how he met Kevin Harrington and how they tried hooking the big sharks together, which they did. Rich also talks about the products that they are trying to get patented and touches on some of their big-time clients whom they met in some huge events.

In a world that has been found to have declining emotional intelligence, just how much of it affects us and will it increase? Emotions researcher and author Joshua Freedman shares his thoughts on that while talking about how he got into artificial and emotional intelligence. As he dives into their study on that field, he notes that emotional intelligence varies by generation, age, gender, and other related aspects. He also gets into how people nowadays are becoming more viable and volatile in a context of increased stress and decreased empathy.
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TTL 437 | Irrational Behavior

Understanding People’s Irrational Behavior with Eric Bailey

The way you see the world may be different from how other people do. Sometimes, it takes stepping back to see things more clearly. This is what Eric Balley believes in. With a Master’s degree in Leadership and Organizational Development from Saint Louis University, Eric is the president of Bailey Strategic Innovation Group, a successful communication consulting firm in the USA. For Eric, it’s essential that we start asking people why they are so passionate about their argument more than trying to validate or invalidate their opinion, and try to understand why they care so much. He dives into the importance of having empathy and putting yourself in other people’s shoes and talks about how to deal with people with irrational behavior properly.

Increasing Motivation, Right vs. Left Brain, MBTI and Who Will Rule the World

Dan Pink, author of several books about motivation and left vs. right brain thinking, presented a very entertaining and informative talk at a TED.com conference called Dan Pink on the Surprising Science of Motivation. The premise of his presentation was that there is a mismatch between what science knows about, and what business does, in terms of motivating people.

He made a strong argument for the importance of how having autonomy may help creativity.  A famous example he used is how Google allows employees to spend 20% of their time working on any project they want.  He noted how ½ of all products developed at Google are created during this time.  He argued for something he called ROWE which stands for Results Only Work Environment.  This is when people don’t have to have schedules, attend meetings or do anything specific other than to be sure that they get their work done.  By following these guidelines studies have shown it will increase productivity and reduce turnover.

Two of Pink’s books include:  Drive . . . The Surprising Truth About What Motivates Us; and A Whole New Mind . . .Why Right-Brainers Will Rule the World.  After looking through his book on “right-brainers”, I found a lot of what he had to say to be quite interesting.  He pointed out the importance of empathy which is a big part of emotional intelligence.  For my dissertation, I studied quite a bit about empathy and the part it plays in one’s emotional intelligence.  Researchers like Daniel Goleman, Ruevan Bar-On and others have shown that emotional intelligence can be developed.  In this respect, what Pink had to say is good news for everyone because we can all work on becoming more empathetic.

The part of Pink’s information that may not be such good news for me and others like me is that he thinks that, as you can see from the title of his book, right-brainers will rule the world.  Before reading any further, you might want to take this right or left brain quiz to find out your type.  I’ll let you know that I received a 2 which means I am strongly left-brained.  Not much right-brained thinking going on here!

 

To define the difference between left and right-brained, think of it this way:  Left-brainers are sequential, logical and analytical.  Right-brainers are non-linear, intuitive and holistic.

His theory supports that those with a high N or Intuitive personality type in the Myers-Briggs type indicator (MBTI) may be the ones who rule the world.  The N is the opposite of the S or Sensing personality who uses their senses rather than intuition in their processing of information.  In my training to become a qualified Myers Briggs instructor, I learned quite a bit about the differences between the personality types assigned by the MBTI. One of the main things researchers have found is that your MBTI results don’t change much over time.  It’s about preferences . . . .like whether you prefer to write with your right or your left hand. Think of the MBTI results as your preferences for how you obtain information and this won’t change.  So if you are an intuitive or an “N”, you will always be an intuitive and if you are a sensor or “S”, you will always be a sensor.  Some people may be very close to the middle of the scale between S and N and so their results won’t be as cut and dry as they may find their type changes slightly when they take the MBTI.

Dichotomies
Extraversion (E) – (I) Introversion
Sensing (S) – (N) Intuition
Thinking (T) – (F) Feeling
Judgment (J) – (P) Perception

In our book, It’s Not You It’s Your Personality, Toni Rothpletz and I gave several examples of famous people with different MBTI results.  The qualities of the right-brainer, as described by Pink, fall very much into the category of the “N” or intuitive personality portion of the 4 letter type given by MBTI. What is interesting to me is that less than half of people have an “N” or intuitive personality type according to Myers-Briggs MBTI which is close to the about 50% figure experts say are right-brained.

If our type is pretty much set in stone, then 50% of us aren’t going to rule the world!  I guess I am OK with that.  However, I do take solace in knowing that my MBTI personality type, ESTJ, accounts for l0-12% of the population and of that population some very big names also share that type including Sam Walton, creator of WalMart.  He may not have ruled the world, but he came pretty darn close.

Facebook Making People More Empathetic

Several studies have shown that online communication has facilitated friendships, honesty and sense of belonging.  New research is showing that Facebook time may actually improve people’s empathy as well. The Wall Street Journal reported that, “The more time on Facebook subjects in a recent study spent, the more empathy they said they felt online and off.”

This information may come as a surprise with the number of reported cyber bullying cases. Internet Solutions for Kids reported that 17% of 13- to 18-year-olds were bullied online in the past year. However, this is low compared to the reported 40% in-person bullying.   

Fear of dealing with social settings has led many to online platforms like Facebook, MySpace and Twitter. Some newer studies have shown that this form of online communication can be helpful for those who are shy or introverted and who may normally find social settings stressful.  The WSJ article noted, “In a study of New York University students who described themselves as either socially anxious or non-anxious, participants were randomly assigned to interact in groups of three, either in-person or through an Internet chat room.  Anxious students reported greatest shyness and discomfort than non-anxious students in face-to-face groups.  In the chat room, however, they said they felt significantly less shy, more comfortable and better accepted by their peers.”

The American Psychological Association (APA) reported some results at a Washington, DC conference this year from 1,283 people aged 18-30.  This group was asked about their time spent online and its impact on how much empathy they felt toward their online and offline friends.  The participants reported “a significant amount of empathy online, and that the more time college students spent on Facebook, the more empathy they expressed online and in real life.”