Growing up, Rachel Hanfling found it difficult to connect with the other kids. She learned how to have authentic communication by observing people everywhere she went – what they were doing, how they were acting, and what they were saying. She also got fascinated with television and how people on it were able to connect and impact millions. When it was time to choose a career, TV was the natural place for her to go. She worked her way up from the bottom to becoming an Emmy-nominated TV Producer and international keynote speaker. She is now empowering people to find and express their unique voice, resonate with an audience, and deliver when it counts. Rachel shares being able to tell people’s stories and make an impact is incredibly meaningful and a tremendous responsibility. Helping people improve the world is what Karyn Ross always lives by. Her consulting company, Karyn Ross Consulting, was established to help businesses grow by focusing on service excellence. Karyn has taught organizations of all sizes and sectors how to use practical creativity, which is creativity combined with Toyota Way principles. She believes creating respectful, caring, kind, and compassionate ways to work are important and leads to an engaged team, better relationships with customers, and a better world.
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