The frontline CEO empowers people with information in the organization, expecting them to make decisions. Dr. Diane Hamilton’s guest in this episode is Eric Strafel, the CEO and Founder of SUMMi7 and the Author of The Frontline CEO. Eric talks with Dr. Diane about how leaders need to lead by example. Intentional learning and active listening are essential factors to turn employees into decision-makers. When employees take the initiative, there’s a boost in morale and profits. If you’re passionate about raising decision-makers in your organization, this episode’s for you. Tune in!
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