How To Have The Best Customer Service with Shep Hyken and Leading With Courage, Compassion, And Wisdom with Jim Bouchard

TTL 266 | Customer Service

How To Have The Best Customer Service with Shep Hyken and Leading With Courage, Compassion, And Wisdom with Jim Bouchard

With so many business competitors at hand today, it has become very important to stand out. One of the ways to do this is by taking care of your customers. Customer service and experience expert, Shep Hyken, gives great insights about his field. He is the Chief Amazement Officer of Shepard Presentations, a New York Times and Wall Street Journal bestselling author, as well as a professional speaker. Shep shares some tips on how you can become a better and good speaker and provides the three must-do items you can’t avoid. He also touches on his latest book, The Convenience Revolution, and gives us a sneak peek into the six important principles, covering topics from self-service and reducing friction in order to have the best customer service.

 

In this fast-paced and ever-changing world, it is important for businesses to become adaptable and to take leaps towards change to avoid getting left-behind and ultimately fail. Jim Bouchard talks about the role of leadership in business success. As an international leadership activist, speaker, trainer, executive mentor, and author, Jim has gained insights on what it truly takes to become a leader. He talks about his book, The Sensei Leader, and shares how the job of a leader is to inspire people to their very best and operate on it with courage, compassion, and wisdom.

Continue reading “How To Have The Best Customer Service with Shep Hyken and Leading With Courage, Compassion, And Wisdom with Jim Bouchard”

Stop the Madness with Top Classroom Management Techniques

I have worked with educators in schools and universities across the United States since 2006.  My experience includes teaching, speaking, mentoring, training, program review, and curriculum design.  My goal is to help educators succeed and make a difference in the lives of students.  As a successful educator, coach, national trainer, and speaker, I promise to motivate and inspire educators through my on-site school training and district keynotes.  I share practical, proven strategies for immediate use in classrooms. Continue reading “Stop the Madness with Top Classroom Management Techniques”

Expert Speaker and Trainer, Dr. Diane Hamilton, Available for Corporate Events

I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/

Dr. Diane Hamilton – Tech Forum 2010

 

For those of you  atttending  University of Advancing Technology Tech Forum –  I will be giving a talk about “How to Obtain Your Dream Job And Make More Money Marketing You”  – See:  University of Advancing Technology – Tech Forum 2010.  The talk will be from 5:30-6:30 on November 4, 2010 at UAT.  For more information about the speakers at this seminar, click here.