Dr. Diane Hamilton is, hands-down, the most dynamic, knowledgeable, customer-driver expert on improving business behaviors on the planet. And she’s a fine conversationalist to boot! What a pleasure and an honor to spend some time speaking with her. She’s more than a gifted interviewer, she’s a master at raising her audience’s (and her guests’) awareness of the unlimited upside potential for businesses that have the courage to break from the pack and truly support their workers in balancing work/life challenges.