She talked a lot about emotional intelligence and working with different generations of people. Obviously, this is a huge issue in the workplace. Everybody brings different ideas and background and I think getting an understanding of where people are coming from really helps for more productive conversations and a more productive workplace. It makes you think a lot about empathy and listening and how those things can help relationships in the office and help your business perform better. Not only did she share some good insights, buts he gave some resources at the end to learn more. It was not just “here are the issues”, it is “here are the issues and here is how you can learn more about it and improve”.
Ryan Larson
