Strategies for Improving Workplace Behavior and Performance

From MBTI Expert Dr. Diane Hamilton

Has a Book Become the New Business Card?

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With the advent of self-publishing, realizing the dream of writing a book has become a reality for more people.  Many guests on my nationally-syndicated radio show have been authors. I was fortunate to interview Sharon Lechter recently, and she brought up how a book has become the new business card.  Sharon, of course, is the co-author of the Rich Dad Poor Dad series and several best-selling books based on the recently re-energized Napoleon Hill Think and Grow Rich series.  Sharon is the ultimate example of a successful author.  Most authors do not have Napoleon Hill Foundation behind their work.  However, many have access to sites like Createspace and others to showcase their writing skills. Continue reading “Has a Book Become the New Business Card?”

One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials

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There is an emotional component behind most of the things that will make or break employees’ and leaders’ success.  When someone first hears the word emotion, it may suggest emotional intelligence.  Developing emotional intelligence is one important factor that has been demonstrated to lead to success.  However, that is just part of the picture. Continue reading “One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials”

Will Managers and Leaders be Replaced with AI?

 AIAs technology becomes more sophisticated, some activities previously completed by employees can be handled by computer programs.  HR professionals have already found that AI can perform candidate searches and determine best matches for jobs.  Using technology can help make candidate reviews more manageable.    AI can even monitor email to determine if employees are engaged at work and notify leaders of those who may be ready to leave the company.  Some companies already offer some AI-related assistance to track candidates or monitor workers. Some examples include SAP, Entelo, Veriato, and Bluvision. It is possible to receive alerts if employees have poor performance or if they are not where they should be at work. Continue reading “Will Managers and Leaders be Replaced with AI?”

First IQ, then EQ: Leaders Must Now Also Have CQ

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If IQ is a measure of intelligence, EQ a measure of emotional intelligence, then what is CQ? In each of these cases, the Q stands for quotient, which means a measure or degree of that characteristic. The Cultural Intelligence Center defines CQ as, “the capability to relate and work effectively in culturally diverse situations. It goes beyond existing notions of cultural sensitivity and awareness to highlight a theoretically-based set of capabilities needed to successfully and respectfully accomplish your objectives in culturally diverse settings.” Companies are becoming more culturally diverse, and that means leaders must adapt. Continue reading “First IQ, then EQ: Leaders Must Now Also Have CQ”

How to Develop Top Soft Skills Not Learned at School or Work

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Job listings often describe the skills needed to perform in a position. However, many of the skills required for success fall under the category of soft skills.  Many employees may be hired for their knowledge and yet may end up being fired for their behavior or lack of social skills.  Forbes reported that 46% of newly hired employees will fail within 18 months.  Mitchell Communications Group found that companies lose $37 billion a year in the United States due to miscommunication.  Research from Adecco Staffing considered what the C-suite thinks about the type of skills employees lack. They found that the C-suite believed 44% lacked soft skills including communication, critical thinking, creativity, and collaboration.  This has led to missed growth opportunity, low productivity, and reduced profits. Continue reading “How to Develop Top Soft Skills Not Learned at School or Work”

What Leaders Need to Know About Engagement

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Gallup’s 2016 survey results have shed light on how poor engagement is in the workplace.  If only 13% of workers feel engaged, there are serious consequences for productivity, turnover, and team effectiveness.  Managers may be instrumental in encouraging employees and helping them improve their levels of engagement.  Gallup (2016) focuses on 12 elements that are important to having effective and productive workers, which include: Continue reading “What Leaders Need to Know About Engagement”

What John Tamny of Forbes Can Teach Us About Sexy Marketing

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On March 7, 2017, Forbes’ Editor John Tamny will speak in San Diego about the fed. What does that have to do with sexy marketing? Tamny has done a great job of utilizing celebrity examples to make his points about economics. Think about his latest book title:  Who Needs the Fed?: What Taylor Swift, Uber, and Robots Tell Us About Money, Credit, and Why We Should Abolish America’s Central Bank. If it were just titled Who Needs the Fed? that would not be nearly as intriguing. Taylor Swift is far sexier. What is great about Tamny’s writing is that he discusses important economic subjects, while bringing in celebrity examples to bring his points home. By using timely examples like Taylor Swift’s stance on Apple’s decision to give away music for free, he appeals to the masses. Tamny’s title and content choice demonstrate how even the most challenging topics can be made more appealing if the right picture is painted in consumers’ minds. Continue reading “What John Tamny of Forbes Can Teach Us About Sexy Marketing”

Top Companies and Leaders: Connecting Through Talk Radio

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Radio remains a leading platform for organizations to advertise and for individuals to learn lessons from inspirational speakers, authors, and leaders.  If an executive’s day is so packed with things to do, the thought of listening to a radio show may seem like a luxury.  However, the reality is, a lot of people are listening.  News Generation shared some important statistics. Continue reading “Top Companies and Leaders: Connecting Through Talk Radio”

Managing Millennials Requires Understanding Their Values

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Millennials are one of the most misunderstood generations, which has led to frustration in the workplace.  With so many generations working together, it is not unusual that there would be some conflict. The biggest issues have revolved around the clash between Boomers and Millennials.  With varying views on political and leadership issues, as well as differences in the frequency at which they embrace technology, conflict management has become a top concern for many leaders.  Part of learning to manage this unique generation includes understanding and embracing their values. Continue reading “Managing Millennials Requires Understanding Their Values”

The Cost of Low Engagement and How to Improve It

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Many people misunderstand the meaning of engagement. It is important to note that engagement does not mean satisfaction. Engagement refers to an emotional commitment to an organization and its goals.  Engagement, generational conflict, emotional intelligence, and other communication issues are some of the most requested speech topics by organizations. This is not surprising because 60-80% of all difficulties in organizations stem from relationship-based issues.  Numerous studies have demonstrated a correlation between engagement and performance.  Leaders with high levels of engagement also were more transformational, had higher levels of interpersonal skills, and had a better sense of well-being. Continue reading “The Cost of Low Engagement and How to Improve It”