Strategies for Improving Workplace Behavior and Performance

From Leadership Expert Dr. Diane Hamilton

Hiring Graduates Based on Personality Skills

HR professionals within organizations have given personality assessments to potential employees for many years. I was asked to take a personality assessment for a pharmaceutical sales job in 1987.  The changes I have noticed since that time include the type and frequency of personality tests given.  What also may be trending is the fact that leaders of schools have become more interested in personality assessments. In the Wall Street Journal article Business Schools Know How You Think, but How Do You Feel, author Melissa Korn explained, “Prospective MBA students need to shine by showing emotional traits like empathy, motivation, resilience, and dozens of others.”  Schools may be interested in these traits because organizations value these traits.  Korn also explained, “Measuring EQ-or emotional intelligence quotient-is the latest attempt by business schools to identify future stars.”

I find this trend to be particularly interesting because I teach business, I am a qualified Myers Briggs instructor, a certified EQ-i instructor, and I wrote my dissertation on the relationship between emotional intelligence and sales performance.  I have also witnessed that online schools have placed more importance on personality assessments. Many of my first-year students must take a Jung-like personality test.  Many of my undergraduate and graduate business students have to assess their EQ.

I think it is important for these personality preference and emotional intelligence issues to be addressed in online courses.  Some of the things that may hurt a graduate’s chance of obtaining is job include having poor self-assessment skills, poor interpersonal skills, and a lack of concern for how they are perceived by others.

When I was in pharmaceutical sales, they rated us each year on our concern for impact.  It was such an important part of what they believed made us successful in the field, that there were consequences to poor judgment and rude behavior.  In the book, It’s Not You It’s Your Personality, there is a chapter regarding concern for impact, as well as one for Myers Briggs MBTI, Emotional Intelligence, DISC, and many other personality assessments that may help young adults in the workplace. One of the universities for which I teach requires students to read this book in a foresight course.

It is important for online students to learn about these assessments because employers use them.  Some personality traits stay with us throughout our lives.  The MBTI is an example of an assessment that determines preferences that may not change.  This assessment may be helpful to students who are not sure about career paths.  Other assessments like the EQ-i determine emotional intelligence levels.  The good news about emotional intelligence is that it may be improved. Marcia Hughes has written several books about how to improve EQ in the workplace.  The savvy online students will work on developing their EQ and understanding personality preferences before they graduate.  By being proactive, students may have a better chance of being successful in a career that matches their personality preferences.

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Famous Entrepreneurs Provide Inspiration

There are plenty of examples of entrepreneurs who failed before they became successful.  Some of them even explain that failure has taught them their most valuable lessons.  While this may be true, many prospective entrepreneurs fear failure.  One way to avoid problems is to learn from those who have experienced negative issues and still managed to succeed.

Entrepreneur.com recently published the article 10 Inspirational Leaders Who Turned Around Their Companies.  In this article, author Stephanie Vozza explained, “From Apple’s Steve Jobs’ demanding personality to Marvel’s Isaac Perlmutter’s frugal methods, these sometimes-controversial CEOs weren’t always popular with employees, but they earned the respect of shareholders.”

For some unusual entrepreneurial examples, check out the VentureVillage article The Top Ten Startup Founder Blogs Every Entrepreneur Should Follow.  These entrepreneurs offer a different perspective and update their blogs on a regular basis.

For more information for how to be a successful entrepreneur check out:

Linkedin Endorsements Poorly Utilized

 

Linkedin has provided an opportunity for networkers to endorse the skills of people with whom they are connected.  This was meant to be a time saver for people who normally wrote full recommendations. The idea had promise.  However, it is not being utilized well.  When users sign onto their Linkedin profile, they are given a list of people in their network and asked if they want to endorse them for a particular skill. There is the option of being able to endorse all of the people that pop up as choices.  The problem is, many people are doing that.  People may receive many endorsements from people who have not witnessed some of the skills they have endorsed.  At that point, the Linkedin endorsements become meaningless.

It is far too easy to choose the option of endorsing people as it is currently configured.  If the point was to make recommendations easier, it is understandable that there should be some way to do that.  However, if everyone is endorsing everyone for everything, there is no value to the endorsement.

To find out more about Linkedin’s Endorsements check out the following articles

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Top Links for Employee Onboarding

 

New employees go through a process that is referred to onboarding.  This is the time that the company can make employees feel welcome.  It is also a time when they can begin to work on things like creating open communication, sharing a corporate vision, and defining goals. In the article Employee Onboarding, the following list contains high-level objectives of onboarding:

  • Helping the employee to identify with their new employer.
  • Allowing the employee to understand some of the company’s values and priorities.
  • Building an optimistic attitude towards the company.
  • Avoiding misunderstandings.
  • Helping the employee feel valued.
  • Encouraging socialization and creating a sense of belonging.
  • Reducing new employee anxiety.
  • Setting of performance expectations.
  • Decreasing the learning curve.

For more information about how employers and employees can have a successful onboarding process, check out the following articles:

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Update Your Resume for the New Year

 

One New Year’s resolution to consider is to update your resume.  Whether you are in job-search mode or have been with a job for a while, it is always good to be prepared.  The job market is constantly changing and people sometimes lose jobs that they had considered solid.

I recommend checking out the Ragan article 10 Words or Phrases That Shouldn’t be on Your Résumé. I like that the author mentioned the importance of not simply listing the word experienced. “Although you may have many years working in a certain field, don’t sell yourself short by using a word as vague and general as “experienced.” Get specific. Make a note of how long you’ve worked in a certain industry, how many clients you’ve had, what your sales were, and how much you increased profitability. Employers want to see results, not fluff.”

I have had to review many resumes that were sloppy, complicated, and just difficult to decipher. Due to a wealth of information on the Internet, there is no excuse for having a poor resume.

I recommend checking out some of the following links:

It is also simple to create a resume within a Word document.  To find templates, go to the file dropdown menu and pick new.  In the search bar, type in the word: resume.  This will bring up a list of free templates that can be easily modified.

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When Employers Utilize Employee Background Checks

 

Employers have no shortage of prospective employees in this economy.  In order to determine the best candidates, it is not uncommon for employers to run background checks.   Employeescreen.com reported that there may be some debate over the impact of these checks:  “it’s argued by employers that conducting criminal background checks assists in ultimately ensuring a safer work environment for everyone, reducing negligent hiring and criminal activity in the workplace. From the EEOC’s perspective the increase in criminal background checks for employment could cause discrimination in the hiring process.”

Background checks are in the news right now due to The Supreme Court Case of Vance v. Ball State University.

According to the EEOC, the following shows the likelihood of a job candidate to receive a background check:

  • 91% of financial jobs (banking, etc.) with fiduciary responsibility
  • 46% of senior executive positions
  • 34% of positions that require accessing confidential information (medical, salary, etc.)
  • 30% of positions where there is access to property
  • 11% of positions where state law requires it (day care, medical practitioner)
  • 9% of positions with security responsibilities (security guards)
  • 8% of positions involving national defense
  • 5% of positions that involve safety (transportation operation)
  • 3% of positions that involve contact with children and elderly

When Michael Eastman, (Executive Director of the Labor Law Policy with the U.S. Chamber of Commerce) was asked about when credit checks were performed, he explained, “Different components of applicant background checks occur at different stages in the hiring process. Some employers may check references before an initial interview, some may do so afterward but before creating a final list of candidates. However, as I understand, most employers do not request credit history until the last stage of the hiring process. In other words, employers are not using credit history to compare the credit worthiness of several possible applicants. Instead, they are requesting credit history and potentially other information, on individuals that they are otherwise prepared to hire.”

For more information check out Michael Eastman’s Statement that includes the following issues regarding background checks:

  • Frequency in Use
  • Credit Scores and Information Utilized
  • Dialogue with Applicants
  • Can Credit History Ever be Job Related

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Data Reveals What it Takes to be an Entrepreneur

 

The Wall Street Journal recently listed some interesting statistics regarding entrepreneurs.  Ewing Marion Kauffman’s data was used to create an infographic.  According to the article By the Numbers:  Taking the Measure of Entrepreneurs, the following gives more insight as to who becomes an entrepreneur:

  • Age – The average age for an entrepreneur is 40 years old.
  • Education – Over 95% of entrepreneurs hold a bachelor’s degree or higher and over 47% have advanced degrees.
  • Background – Over 71% came from the middle-class and 1% came from extremely rich or extremely poor backgrounds.
  • Funding – For 70% of entrepreneurs, the main source of funding came from savings.
  • Family – First borns accounted for over 42% of entrepreneurs. They had an average of 3 siblings.  Just over half of them were the first in their family to start a business.  Nearly 70% were married and nearly 60% had at least one child.
  • Success – When asked what entrepreneurs felt was important for success, 73% listed luck as an important factor.
  • Location – The highest numbers of entrepreneurs are in Arizona, Texas and California. The lowest numbers are in West Virginia, Pennsylvania, and Hawaii.

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Companies Interested in Supertemps

 

Welcome to the ever-changing corporate environment.  As virtual jobs become popular, so have other non-traditional job types.  The supertemp is gaining popularity in the business world.  What is a supertemp? According to The Harvard Business Review article The Rise of the Supertemp, “Supertemps are top managers and professionals—from lawyers to CFOs to consultants—who’ve been trained at top schools and companies and choose to pursue project-based careers independent of any major firm.”

Entrepreneurial people may find the life of a supertemp to be appealing.  The author of the Forbes article Are You Ready for the Supertemp, explained that Supertemps may “now pick and choose from among many cool, well-paying projects, sometimes obtained through agencies that work with these high-end independents.

What type of people become supertemps? According to the Darton Equation article What is a Supertemp and Why Should You Care , “Supertemps are refugees from big corporations, law firms and consulting firms. Supertemps value the autonomy and flexibility of project-based work. Supertemps find that the compensation is comparable to what they earned in full-time jobs (sometimes even better). Supertemps leave behind endless internal meetings and corporate politics. Supertemps find any stigma on temporary jobs, and the people who chose them, as laughably dated.”

For those interested in becoming a supertemp, check out the CBS article: How to Become a $600K Per Year Supertemp.

Some job sites are now listing Supertemp in their job descriptions.  Check out this University of Virginia Supertemp opening.

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Do Job Candidates Lie on Personality Tests?

 

Companies often use personality tests like the Myers Briggs MBTI, emotional intelligence EQ-i, or others like the DISC to determine if potential employees’ personalities are a good fit for jobs.  I noticed a conversation about whether companies should use personality tests for screening employees. It seemed that many of the responses indicated that people will just lie to get the job.

There is the possibility that any subjective, self-administered test could be manipulated.  However, many of the tests have built-in detectors that try to catch inconsistent responses.  For those of you who have taken these tests, you may have noticed that it seemed like they asked the same kind of questions more than once.  Many of these tests reword things several different ways to determine consistency.

I took a personality test for a job as a pharmaceutical representative in the early 80’s.  Because it was a sales job, I knew that they were looking for sales-related qualities.  It was common sense to figure out that since I was applying for a sales position, I should use appropriate adjectives like motivated or driven to describe my personality.

The problem with lying on the personality tests is that in the end, you will end up with a job that does not really fit with what makes you happy.  Also the company will end up with an employee that is not the best match for the job.  In this economy, many people are willing to do whatever it takes to get any job.  However, the experienced HR professional should do more than just use a personality test to determine a good candidate.  These tests can be useful tools if used correctly.  However, they are just one of many tools.

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Boomer Entrepreneurs Can’t Retire

 

One of the things entrepreneurs plan for is the time that they will eventually sell their company.  Currently many older business owners have found it difficult to reap the anticipated rewards of retirement. As the author of the Entrepreneur Exit Strategies for your Business pointed out, “it’s not enough to build a business worth a fortune; you have to make sure you have an exit strategy, a way to get the money back out.” If businesses were once very successful, the economy may have impacted their current worth.  Even with what may once have been considered a strong exit strategy, plans may have been affected by the economic downturn.

Boomers trying to sell their businesses are receiving offers that are not enough to finance their retirement.  In the Wall Street Journal article The Economy Stole My Retirement, it noted that one small business owner expected to sell for $2 million but recent losses from the recession has made that impossible.  She now has seen offers as low as $250,000.

Business owners who had planned to travel and relax in their golden years are now spending 10-12 hours a day or more working to salvage companies.  Some have no foreseeable chance of selling in the future.  Many have put all of their money into their businesses and would have to live only on social security if they let the businesses fail.

While it is admirable to have high expectations for an entrepreneurial venture, it is the wise business owner who does not keep all of his or her eggs in one basket.  Just as Enron employees learned the hard way, it is not a good idea to have all of your money invested in the company in which you work.  If the company goes under, people not only lose their jobs but their life savings as well.

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Sheldon Cooper is in an EQ Stupor

 

The Big Bang Theories’ Sheldon Cooper is a classic example of why it is important to have a high emotional intelligence quotient (EQ). In the TV sitcom, Sheldon demonstrates what it is like to have a high IQ without a corresponding high EQ.  Daniel Goleman wrote about why this may be problematic in his book Emotional Intelligence:  Why it can Matter More than IQ.

Sheldon is a very intelligent human being. This is something that he constantly points out to nearly everyone he meets.  However, his high IQ is not tempered with interpersonal skills. Having strong intrapersonal and interpersonal skills are an important part of having a well-developed EQ.   Sheldon may be an over-exaggeration of someone that lacks these skills, but we have all met book-smart people who just do not seem to understand how to interact with others.

Some companies’ yearly performance reviews may consider how employees demonstrate  “concern for impact”.  In other words, the company want employees to be aware of how they came across to other people.  Any employee that has to deal with other people on a daily basis must learn to see themselves as other see them. What may seem as perfectly acceptable behavior to an individual may come across as offensive to someone else.  Companies are placing more importance on developing individuals’ EQ levels and hiring people that have already developed interpersonal skills.

Sheldon is almost robotic in his lack of people skills.  He does things because he has been taught that “it is the social convention” to do so.  For people who see any part of their personality in the Sheldon character, I recommend reading Goleman’s book.  I also think that it is important to read books about how to improve EQ levels.  There are some sites on the Internet that help people improve emotional intelligence.  Check out the following links:

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Big Business Embracing Entrepreneurial Thinking

 

Wal-Mart recently inspired an unusual entrepreneurial competition. Inventors could submit product ideas, with the hope of having their product available on the stores’ shelves.  Wal-Mart is not the first company to recognize the importance of fostering creativity in unusual ways. In college-level innovation and entrepreneurship courses, one of the things students learn is that organizations place a high value on entrepreneurial thinking.

Wal-Mart initially created the entrepreneurial contest  to create buzz in social media.  The popularity of the promotion led to some creative ideas by inventors who sought attention for their creations. The Wall Street Journal reported that the winner would have the opportunity to sell on Wal-Mart.com as well as in the physical stores.

The idea of organizations recognizing the importance of entrepreneurial talents is becoming more popular.  Check out some of the following articles that demonstrate the value of entrepreneurship in the modern workplac

  1. Forbes: A Growing Startup Should Hire Only Entrepreneurs
  2. Bloomberg:  Need Innovation? Hire an Entrepreneur
  3. Economic Times:  Top IT Companies Hiring Failed Entrepreneurs
  4. Google Hires Digg Entrepreneur
  5. Andrew Hamilton: Large Companies and Entrepreneurs Can Work Well Together
  6. Companies Hiring Entrepreneurs for Innovation
  7. UC Will Hire Entrepreneur to Set up Companies
  8. Entrepreneurship and Innovation in Large Companies
  9. Leveraging Dynamics Between Large Companies and Entrepreneurs
  10. Entrepreneurs Organization

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Entrepreneurs: Funding Options from Kickstarter

 

Entrepreneurs often find that one of the hardest parts of realizing their dream is to obtain financing.  Some have tried microlending sites like Kiva.org.  Others have discovered a new lending platform called Kickstarter.  The site’s tagline is “a new way to fund and follow creativity.”

Kickstarter describes its site as the world’s largest funding platform for creative projects.  This unique site allows entrepreneurs to keep ownership and control over their work while tens of thousands of people pledge millions of dollars to help finance their creative ideas.  The idea must reach its funding goal or no money changes hands.  Entrepreneurs that receive their anticipated funds, can test concepts without risk.

Kickstarter’s Blog offers advice to those interested in creating a new project. The site allows for people to browse current ideas or to create their own.  To begin a new project dedicated to film, art, technology, design, food, publishing and more, creators can check out Kickstarter school.

Once a project is listed on the site, it displays timeline and pledge information including:  Percent Funded, Amount Pledged, Number of Days Left to Receive Funds.  The picture displayed below demonstrates some examples listed on Kickstarter’s site.  On the site’s curated page, it lists “projects curated by some of the world’s foremost creative communities.” The site also allows users to view projects by staff picks, most popular, recently launched, ending soon, small projects, most funded, as well as by category and location.

 

For additional help with the entrepreneurial process, check out the Top 30 Links for the Successful Entrepreneur.  

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Pharmaceutical Job Candidates: Stand Out With CMR

 

The pharmaceutical job market is extremely competitive.  One way for potential applicants to stand out from the crowd is to become a Certified Medical Representative (CMR).  The Certified Medical Representative Institute has recently launched a pre-hire program, designed for someone interested in entering the biopharmaceutical arena. The program is designed to provide basic knowledge that would help make someone a better candidate or provide deeper knowledge to enhance their abilities in a potential position.

When I obtained my CMR, I found that the training was excellent.  Adding the CMR designation to my business card also demonstrated that I had received training that went above and beyond the industry standard.

CMR’s latest program covers the following topics:

The Biopharmaceutical Industry

  • Overview of the Drug Development Process
  • Promotion and Advertising in Pharmaceuticals

The Sales Environment

  • The Evolution of Managed Care
  • Healthcare Insurance Plans and Healthcare Financiers

The Science of Medicine

  • Systems of the Body
  • Evaluation of Disease
  • Medical Terminology

The Science of Pharmacology

  • Basic Principles of Drug Actions
  • Classification of Pharmaceutical Products

The Biopharmaceutical Representative’s Job

  • The Role of the Biopharmaceutical Representative
  • Elements of Good Communication
  • The Business Planning Process

For more information, check out the CMR Institute.

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Top 25 Links to Change Your Body, Career and More

Top 30 Links for the Successful Entrepreneur

 

The following list contains the most popular articles used as supplements in my entrepreneurial courses.  Click on the title name to be directed to the article.

  1. Ten Entrepreneurs Who Hit It Big Before Turning 35
  2. Top 10 Companies Code of Ethics and Conduct
  3. Top 10 Company Mission Statements
  4. Famous Entrepreneurs Who Hit it Big With Humble Beginnings
  5. Researching Apple: Top 10 Most Useful Links
  6. Value of Top Companies   
  7. The Top 10 Most Misunderstood Entrepreneurial Terms
  8. Top Five Things to Know to be a Successful Entrepreneur
  9. 50 Famous People Who Failed Before They Became Successful
  10. Top 50 Venture Funded Companies   
  11. Top 5 Networking Tips for Small Businesses
  12. Time for a New Career? Change the Daily Grind to a Job of Your Dreams
  13. 50 Excellent Lectures for the Small Business Owner
  14. An Entrepreneur’s Startup Business Model Checklist
  15. Importance of Being Proactive vs. Reactive
  16. Important Terminology for Entrepreneurs
  17. Chief Officer Acronyms Explained
  18. Top 20 TED Talks Not to be Missed
  19. Companies Rewarding Employees for Entrepreneurial Ideas
  20. Increasing Motivation:  Right Brain vs. Left Brain
  21. Women Becoming Successful Entrepreneurs
  22. Most Inspiring Entrepreneurial Women
  23. Capitalizing on Manic Depression
  24. What Happens When Genius Leaders Pass the Torch
  25. New Businesses Not Getting Loan Approval
  26. Serial Entrepreneurs Share Words of Wisdom
  27. 10 Famous Product Failures
  28. Microlending:  Funds for Small Businesses
  29. Brand Awareness:  The Importance of Facebook
  30. Top 25 Links to Change Your Body, Career and More

Learn Terminology Before Changing Careers

In the current economy, many people have discovered that they must change careers or reinvent themselves in order to keep their current positions.  Some are entering into fields that contain jargon with which they are unfamiliar.  In the article 13 Words Every Sales Training Manager Should Know the author defined words and phrases like:  knowledge transfer, sales enablement, funnel, pipeline and more.  Those entering the field of sales and are unfamiliar with those terms, may feel frustrated and left out of the information loop. 

For those considering a new career, here are some important links to help learn terminology and avoid some embarrassing mistakes:

  1. Terminology Used in Sales
  2. Terminology Used in Business and Entrepreneurship
  3. Terminology Used in Technology
  4. Terminology Used in Online and Education
  5. Terminology Used in Social Networking Sites Like Twitter
  6. Vocabulary Words Adults Should Know
  7. Company Executive Title Explained
  8. Most Misunderstood Entrepreneurial Words
  9. Top Grammar Mistakes
  10. Social Media Writing Mistakes

To find out more about career reinvention click here.

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Impact of Boomers Working Past Retirement Years

 

As people are living longer and the age for receiving social security payments is extended, baby boomers have found that they are working well into what used to be considered retirement years.  USA Today reported, “The Associated Press-LifeGoesStrong.com poll found a baby boom generation planning to work into retirement years — with 73% planning to work past retirement, up from 67% this spring. The poll involved online interviews with 1,095 baby boomers.” According to the Examiner, “boomers are likely going to work five to 10 years longer before retiring.”

There are currently 77 million baby boomers.  This group has found it difficult to retire because “41% of boomers said they are expecting to have to scale back their lifestyle in some way in retirement and 31% believe they will struggle financially.”

Having a lot of baby boomers in the workplace has had an impact on the post-boomer generations.  In the article Millennials Hoping for Boomers to Retire, it was noted that many people who used to retire in their 60s are continuing to work, making it harder for Millennials to find employment.

There are currently four generations coexisting in the workplace. These 4 generations include:

World War II Generation (aka depression babies) – Those born prior to 1945

Baby Boomers – Those born 1946 to 1964

Generation X – Those born 1965 to 1982

Generation Y (aka the Millennials) – Those born after 1982

Baby Boomers represent the largest segment of the American work force.  However, millennials will be replacing the baby boomer group soon.  According to Harvard Business Review /HBR.org, “The makeup of the global workforce is undergoing a seismic shift: In four years Millennials—the people born between 1977 and 1997—will account for nearly half the employees in the world. In some companies, they already constitute a majority.”

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Top 10 Entrepreneurs Who Hit it Big Before Turning 35

 

There was a time when it was unusual to hear about an entrepreneur becoming successful at a very young age.  With the technology boom, the story is becoming more commonplace.  The following list contains the top 10 entrepreneurs whose dreams came to fruition and made them very rich before they hit the ripe old age of 35.

  1. Apple – Creators:  Steve Jobs and Steve Wozniak.  Apple was established in 1976, the year Steve Jobs turned 21 and Steve Wozniak turned 26.
  2. Amazon – Creator:  Jeff Bezos.  Amazon was founded in 1994, the year Jeff Bezos turned 30.
  3. Disney – Creator:  Walt Disney.  Disney was founded in 1923, the year Walt Disney turned 22.
  4. Facebook – Creators:  Mark Zuckerburg and his college roommates Eduardo Saverin, Dustin Moskovitz and Chris Hughes. Facebook was launched in 2004, the year that Mark Zuckerburg turned 20.
  5. Google – Creators:  Larry Page and Sergey Brin.  Google was incorporated in 1998 the year that Larry Page and Sergey Brin turned 25.  Google’s IPO was in August of 2004, the year the men turned just 31.
  6. Groupon– Creator:  Andrew Mason.  Groupon was created in 2008, the year Mason turned 29.
  7. LinkedIn – Creators:  Reid Hoffman and founders from PayPal.  LinkedIn was founded in late 2002 the year that Hoffman turned 35.
  8. Microsoft – Creators:  Bill Gates and Paul Allen.  Microsoft was established in 1975, the year Bill Gates turned 20 and Paul Allen turned 22.
  9. Twitter – Creator:  Jack Dorsey.  Twitter was created in 2006, the year Dorsey turned 30.
  10. Yahoo! – Creators: Jerry Yang and David Filo.  Yahoo! was incorporated in 1995, the year that Jerry Yang turned 27 and David Filo turned 29.

Click on the company names above to find out more details and top stories about these unique companies.

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Unusual Uses for QR Codes in the Classroom and Job Market

 

QR codes are those little barcode looking squares that are popping up everywhere.  They are an excellent marketing tool.  They have some unique applications as well.  The article 50 Great Ways to Use QR Codes in the College Classroom lists some unusual uses such as:

  • Using QR codes on name plates to find instructor office hours
  • Adding QR codes to the syllabus to link to classroom calendar
  • Adding to class announcements to create buzz for upcoming events
  • Linking QR codes to lectures, videos or answers to commonly asked questions
  • Linking QR codes to digital portfolios

These are just some of the unique classroom uses.  Click on the link above to read all 50 uses.

For more articles about using QR Codes check out:

Stand Out In Job Market with Mini Resume Cards

Combining a resume with a business card in a smart, easy to read fashion, is a great way to capture a future employer’s attention.  ResuMiniMe is a site that has done a nice job of creating such a card.  In just minutes, job-seekers can create a traditional-sized business card that promotes their strengths while serving as a nice ice-breaker for networking opportunities.  Prices start at $90 for 1000 cards.  Gift packages are available.  A free profile on LinkedIn is required. 

They offer two style choices for the back of the card.  A traditional standard style that lists education and experience is one option.  Also offered is the option to include a QR code on the back.  For more information about using QR codes to find a job, click here. 

The following are examples of the cards that can be created on this site.  The back of the card is shown vertically here for easy readability.

Front (although not listed here, a phone number may be included):

Back Traditional:

Back QR Code Version:

Related Articles:

Women Becoming More Successful Than Men

 

Women are passing men in their abilities to get a degree, handle families and garner success at work.  As men are falling behind, women are making huge strides.  CNN reported that, “For the first time in history, women are better educated, more ambitious and arguably more successful than men.”

Over half of college degrees are now being awarded to women. “In 1970, men earned 60% of all college degrees. In 1980, the figure fell to 50%, by 2006 it was 43%. Women now surpass men in college degrees by almost three to two. Women’s earnings grew 44% in real dollars from 1970 to 2007, compared with 6% growth for men.”

Women are becoming stronger entrepreneurs as well.  Forbes recently reported:  “As of 2011, it is estimated that there are over 8.1 million women-owned businesses in the United States. Overall, women-owned firms have done better than their male counterparts over the past 14 years. The number of men-owned firms (which represent 51% of all U.S. firms) grew by only 25% between 1997 and 2011—half the rate of women-owned firms.”

A study by Barclays Wealth and Ledbury Research may have some of the answers to why women are surpassing men.  One of the reasons they found is that women are less likely to take unnecessary risks or make rash decisions.  The Huffington Post backed up this point stating, “A 2005 study by Merrill Lynch found that 35% of women held an investment too long, compared with 47% of men. More recently, in 2009, a study by the mutual fund company Vanguard involving 2.7 million personal investors concluded that during the recent financial crisis, men were more likely than women to sell shares of stocks at all-time lows, leading to bigger losses among male traders.”

Women Dominating Sales Positions

 

Women are becoming a dominant force in sales positions.  In the article 10 Most Lucrative Industries for Women it was noted, “A recent study found that women are coming to dominate certain areas of sales, a traditionally lucrative field for those who excel. In fact, the study seemed to show that women tend to have better selling skills than men, translating into substantial earnings for saleswomen.”

When women were asked what their top 10 more desired sales careers would be, they chose:

1.    Pharmaceutical Sales

2.    Biotech Sales

3.    Dental Sales

4.    Insurance Sales

5.    Healthcare Sales

6.    IT Sales

7.    Medical Sales

8.    Advertising Sales

9.    Medical Equipment Sales

10.  Real Estate Sales

This is good news for women in the current questionable economy. Monster reported, “In 2010, more employers were willing to invest in their sales forces, having some faith that customers could be cajoled into buying. In October 2010 there were 145,000 more workers employed in sales and related occupations than a year earlier.”

For additional resources about women and sales positions, check out some of the following links:

Women Turning to Cosmetic Sales

Community of Women in Professional Sales

50 Best Careers of 2011

Sales Jobs for Women Search Site

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Using Personality Assessment to Ace the Job Interview

 

Showing up to a job interview without researching the company’s background, products and future potential is an error many job applicants make.  Even those who have properly researched the company may still make the mistake of not assessing the interviewer’s needs. There are some important tips that job-seekers can utilize to ace the interview even if they are not made aware of who will interview them ahead of time.

Job candidates need to keep in mind that people like to receive information based on their personality preferences.  In an interview situation, that means that the job-seeker needs to assess the interviewer’s personality to look for clues about these preferences.

Based on the following personality types, tailor how information is delivered in the following way:

Interviewer is an Introvert (they prefer to think about what they want to say before they say it):  They may not want a lot of chit chat. Allow them to have time to ask questions and don’t talk over them.

Interviewer is an Extrovert (they tend to say what they are thinking without processing first):  Realize they require information quickly and may talk over you or end sentences for you.  If they ask a question and you need more time, simply say something like, “That is a good question; let me think about that for a moment.”  That will buy you some time to formulate your answer.

Interviewer is Direct (they prefer to get to the point and may be abrasive): Don’t hem and haw around.  Get right to the bottom line information they require.

Interviewer is Structured (they like facts and figures):  If they have charts and graphs around and ask for statistics, give them data.  They like quantifiable answers.

One way to find out more about the person doing the interview is to look around the office for clues.  Try to find things that you have in common with them.  Show an interest in the things they showcase like pictures, plaques, awards, etc.  For more information about acing the interview, read 10 Most Important Steps to Obtain a Dream Job.

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SitePal and Voki: Add Pizzazz to Your Website or Classroom

There are some fun sites that can be used to animate pictures to add pizzazz to websites or online classrooms.  One of these sites, Voki, is free and is available for non-commercial use.  For commercial use, SitePal starts at just $9.95/month.

Are you looking for a way to create content for an online classroom?  Consider adding a link to Voki.  “Voki enables users to express themselves on the web in their own voice using a talking character. You can customize your Voki to look like you or take on the identity of lots of other types of characters… animals, monsters, anime etc. Your Voki can speak with your own voice which is added via microphone, upload, or phone. Voki lives on your blog, social network profile and will soon be integrated in various instant messaging platforms. You will also be able to download it to most video supported phones.”

Click on the picture below to see what happens if you add a link to your Voki-created file.   Be sure to hit the play button to hear the message once you get there.

 

If you are looking for a way to stand out on your website, resume, email signature line, or other form of social media, consider SitePal. “SitePal is an easy-to-use service that allows you to create a speaking avatar for your website and empower your online communication.” Click on the picture below to see that animation.

 

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10 Most Important Steps to Obtain Dream Job

 

I often speak to students and career groups about how to obtain a dream job or reinvent a career.  I have listed some of the most important points from my lectures, with appropriate links to articles, to explain the process.  Be sure to click on the links listed under each step to watch videos and read the articles to get step by step instructions.

  1. Define Your Goals:  People fear making mistakes.  Although it can be argued there are no mistakes, only learning experiences, part of avoid mistakes is to have good goals.  The goals must be measurable with timeframes listed for when you wish to achieve those goals.
  2. Analyze “You” as the Product:  To get a job, you must showcase your talents by thinking of “you” as the product.  When you are networking and interviewing, you are “selling” a product and that product is you.   Be sure to analyze your online reputation.  You can be sure that companies will check on this.
  3. Create a Personal SWOT Analysis:  SWOT stands for strengths, weaknesses, opportunities and threats.  By creating a personal SWOT analysis, you can work on capitalizing on your strengths and find solutions for any weaknesses or threats.
  4. Analyze Your Competition: When you are interviewing, you must remember there are a lot of others that are competing for the same job.  Think of those things that you bring to the table that your competition does not.  What do others have that you need to be working on in the meantime?  Have you done your research?  If an interviewer asks you the question: “Why did you pick our company?” . . . do you have a good answer?  Know the answers to difficult job interview questions.
  5. Capitalize on Personality Skills: Part of finding the right job is based on understanding your personality preferences.  Personality tests like Myers Briggs MBTI can be very helpful in leading you to the right job.  It is also important to work on developing emotional intelligence. Find out why employers are placing as much value on EQ as IQ.
  6. Analyze Jobs:  Find out what jobs pay:  One of the first steps is to find out what a job is worth.  Consider what types of jobs motivate you.  Check out top 10 ways to find a job or have a job find you.
  7. Showcase Your Talents:  Use social networking to get noticed.  Find out how you can use a simple PowerPoint presentation and Camtasia to showcase your abilities.  If you are not on LinkedIn, you should be.  Use Google Docs and LinkedIn to get noticed.  Rev up your business card by adding a QR code to it.  Avoid putting these top 10 wrong things on resumes.
  8. Ace the Interview:  Once you are able to obtain an interview, use personality skills to wow them.  Deliver information in the job interview based upon understanding introverts and extroverts.  Keep in mind the proper answer to tough interview questions.
  9. Follow up on the Interview:  Always follow up with a thank you note.  It is important to stand out from the crowd and having manners is very important.  It is important to realize that millennials have unique job expectations and may not come across as respectful at times.
  10. Use what You Have Learned to Succeed: Continue to use the things you have learned in order to obtain the job.  Don’t stop setting goals.  Stay connected through social networking in case the job doesn’t work out.

How to Use QR Codes on Your Resume and Business Cards

QR codes are the latest thing in marketing.  They are in the newspapers, on billboards and on just about every kind of marketing material you can imagine. Now you can utilize this amazing new technology to make your business card and/or resume stand out from the rest.  This is an innovative way to show prospective employers that you are tech savvy.  It also can redirect them to important information on your website that you cannot include in your resume. 

Here is an example of how to put one on your business card. 

Anyone with a smartphone that has an app for reading QR codes can easily point their phone at your card and find out more information about you.  If you don’t have a QR reader app on your phone, they are easy to download from sites like iTunes and they are free.  I use QR Reader for iPhone.  Once you have the app on your phone, open it, and point the phone’s camera at the square on my card.  See how it directs you to a site. 

The QR codes are simple to create.  Check out this article:  how to create your own QR codes.

Here is an example of how to include them on your resume:

 
If you used your reader to scan these codes listed here, you can see they each will send you to a different site.  You may just want to send them to your LinkedIn page or some other website that showcases your abilities.  You could create a presentation in Google Docs or on YouTube that would make you stand out from the crowd.  If you have always felt that you could get that job if only they could see you, now is your chance.  Just be careful to create quality content on the site where you direct potential employers. 

To see QR codes in action, check out this video about how QR codes are changing the way people shop:

How to Reinvent Your Career

Due to changes in the economy, many people have been forced to change jobs and learn how to reinvent themselves.  Sharon Simpson, aka The Reinvention Diva, contacted me recently to ask me if she could review my book How to Reinvent Your Career.  Sharon is a speaker, consultant and self-help guru who assists those that want to change habits and behaviors.  The following is the article she wrote about my book.  For more information about How to Reinvent Your Career, click here.  For The Reinvention Diva site, click here

How To Reinvent Your Career – Book Review

How to Reinvent Your Career – by Dr Diane Hamilton PhD

Dr Diane Hamilton’s book How to Reinvent Your Career is a holistic approach to finding and doing the job you love.

The first great thing I notice about this book is Dr Hamilton’s willingness to share personal experiences of how she reinvented herself (several times) to the position which she now holds.

Dr Diane Hamilton is a writer and a college professor teaching bachelor, master and doctoral-level business courses for six online universities. She kindly responded to my request to read and review her book in line with our focus here at The Reinvention Diva magazine on Career Reinvention.

The second great thing I found in her book is the systematic way she covers almost every aspect of change that would be involved in reinventing your career. There are ten chapters that cover everything from educating yourself to the right foods to eat to keep you healthy. From what to wear to your interview and taking a personality test. It is a well rounded 360º approach to the most important thing involved in change: YOU!

This book is about YOU, if you are serious about investing in your life, moving forward and learning whatever it is you need to live the life you want, I would suggest Dr Diane Hamilton’s book as an excellent place to start. And here’s why:

Dr Hamilton uses space at the end of each chapter to:

Female Career Choices That May Surprise You

On the first day of work as a pharmaceutical representative in the 80’s, I was struck by the similarity of my newly-hired peers.  There were about 10 of us that started at the same time.  Nine out of 10 of us were women.  I hadn’t given much thought as to whether women dominated in the pharmaceutical business at that time.  However, sitting at that long table full of women, most of whom had business degrees, made me realize that things were changing for women and their career choices.

Since I currently teach for many different online universities, a recent article about women and their online degree choices caught my eye.  In the article 10 Majors That Are No longer Male-Dominated, the author pointed out, “Historically, women have dominated majors like education, English and psychology, while men were more likely to study engineering, computer science or math. Although this may ring true at some schools, it isn’t the standard at every traditional or online college. More than ever, college women are opting to study traditionally male-dominated majors and are breaking enrollment records while they’re at it. As the line between male- and female-dominated academic fields continues to fade, there will be less segregation in the job market and more opportunities for both sexes.”

The article lists the following online majors as currently female-dominant:

Computer Science

Business

Engineering

Agriculture

Biological Science

Construction Management

Fire Science

Criminal Justice

Information Technology

Sports Management

For more information about the increase in women majoring in each of these areas, click here to read the full article.

Are Women Making Teams Smarter?

Harvard Business Review recently published an article about how having women on a team makes the team smarter.  Although they didn’t find a correlation between the collective intelligence of the group and the IQ of individuals within that group, they did find that if women were in the group, the collective intelligence was higher. 

The Female Factor:  The chart plots the collective intelligence scores of the 192 teams in the study against the percentage of women those teams contained. The red bars indicate the range of scores in the group of teams at each level, and the blue circles, the average. Teams with more women tended to fall above the average; teams with more men tended to fall below it.

Professors Anita Wooley (Carnegie Mellon) and Thomas Malone (MIT) gave “subjects aged 18 to 60 standard intelligence tests and assigned them randomly to teams. Each team was asked to complete several tasks—including brainstorming, decision making, and visual puzzles—and to solve one complex problem. Teams were given intelligence scores based on their performance. Though the teams that had members with higher IQs didn’t earn much higher scores, those that had more women did.”

Finding the right mix of people on a team has been a consideration many organizations have dealt with in the past.  These researchers hope to see how this information can help teams perform better in the future through changing members or incentives. 

In the past, I taught teams how to get along better through the use of the Myers Briggs MBTI personality assessment instrument.  Through understanding personalities, team members could learn about each other’s preferences for how they like to obtain information. This became more useful to the team as a whole.  In my training experience, I found that even if a team had members with high IQ’s, they needed to understand why other members of the teams did the things they did and required the information they required in the format that fit their needs.  It was important to understand the collective needs of the team in order for the team to be successful. 

With the study by Wooley and Malone, they bring up the use of their findings in understanding collective intelligence.  According to Malone, “Families, companies, and cities all have collective intelligence. But as face-to-face groups get bigger, they’re less able to take advantage of their members. That suggests size could diminish group intelligence. But we suspect that technology may allow a group to get smarter as it goes from 10 people to 50 to 500 or even 5,000. Google’s harvesting of knowledge, Wikipedia’s high-quality product with almost no centralized control—these are just the beginning. What we’re starting to ask is, How can you increase the collective intelligence of companies, or countries, or the whole world?”

Milgram’s Experiment, Horrible Bosses and Dwight Shrute Co-Workers

The recently released movie, Horrible Bosses, is about three friends who have three . . . you guessed it, horrible bosses.  While it might be fun to watch Jennifer Aniston play a bad character, the movie brings up some interesting issues about authority figures and their power to affect people’s lives.

In the early 60s, a guy named Stanley Milgram did some research into the willingness of people to follow directions given by those in authority. The question Milgram contemplated was:  If you were asked to shock someone with 400 volts of electricity, would you do it just because someone in a white lab coat told you to do it as part of an experiment? You may think not, but you may be surprised.

What Milgram was looking for was how authority leads to obedience. Isn’t that kind of what happens to you at work? You’re at the mercy of your leader or manager. You do what they tell you to do, because they are your superior, and you figure you should listen. Part of what makes up your personality is the part that is willing to obey commands that may not necessarily make sense to you.

There may be a few people you’d like to shock some sense into at work. We’d like to think we’d be the test subjects that wouldn’t have pushed the button to deliver the shock to the recipients. The thing was, though, although the people thought they were delivering a shock, they weren’t delivering any voltage at all. The people who were supposedly being shocked were actors who were just pretending to be shocked.

The people Dr. Milgram used as the “shockers” in his experiments were only paid $4.50, and were found through advertisements placed in newspapers. The reason Dr. Milgram wanted to do these experiments in the first place was what he’d seen the people in Germany doing in response to Hitler’s leadership. He was interested in answering a question that had haunted him from childhood: “What psychological mechanism transformed the average, and presumably normal, citizens of Germany and its allies into people who would carry out or tolerate unimaginable acts of cruelty against their fellow citizens who were Jewish, resulting in the death of six million of them?”(Blass, 2004).

His interest in this led him to conduct experiments into obedience, and he set up a simulated shock-generator box that had a label on it that read, “SHOCK GENERATOR , TYPE ZLB,

DYSON INSTRUMENT COMPAN Y, WALTHA M, MASS OUTPUT 15

VOLT S – 450 VOLT S” (Blass, 2004, p. 79). Initially, the “shocker” started giving a low voltage of what they believed was an actual shock, and they were then asked to gradually increase the voltage in response to suggestions from the experimenter, who would say things like:

1. Please continue.

2. The experiment requires that you continue.

3. It is absolutely essential that you continue.

4. You have no other choice, you must go on.

The experiment was intended to show just how far the “shocker” would go, based on receiving commands from someone in authority. This was all part of an experiment done at Yale. Predictions on how many people would be willing to continue to shock at high voltage levels were low … about 3%. In actuality, however, 65% were willing to give them the juice at the maximum level. Only 1% of the participants in the experiment, after having learned that it had been fake, were sorry they had participated.

Milgram had the following to say about the results: “Ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process. Moreover, even when the destructive effects of their work become patently clear, and they are asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority” (Milgram, 1974). Milgram went out of his way to ensure that this simulation looked real. He wanted those doing the shocking to believe they had actually caused the person receiving the voltage pain. Those receiving the fake jolts would emit pitiful screams, begging the person to stop shocking them.

“The obedience experiments presented a disturbing view of human behavior. Milgram, his colleagues, and later the public were surprised by the sheer power of an authority to compel someone to hurt an innocent person, despite the absence of any coercive means to back up his commands” (Blass, 2004, p. 93).

What does this say about our personalities? Think about Dwight Shrute on the TV show The Office? Isn’t he willing to do just about anything that Michael tells him to do to please his boss or, in other words, a person of authority? We’ve all worked alongside the Dwights of the world. Is it Michael who is to blame for how Dwight acts because he takes advantage of his willingness to please? Possibly. How do you keep from turning into Dwight? How are you supposed to question your boss? In hard economic times such as we have experienced recently, many people find it difficult to turn down any request at work. Fear of losing one’s job is a big factor in what we will allow. Unfortunately, many may not feel as if they have a choice, and will comply with demands.

Is it OK to never question authority? There comes a point when employees feel psychologically abused, whether they recognize it or not. When someone is constantly a target of abuse of authority, they may not realize what’s happening right away. One instance of someone in authority making a negative comment may go unnoticed, however, should the comments continue, that can constitute an abuse of authority. This abuse can lead to poor work performance as the employee’s self-esteem drops.

This excerpt is from the book It’s Not You It’s Your Personality . . . Click here to read the rest of the book.

Nepotism: Consequences Good and Bad

Nepotism may be frowned on in some companies, but that is not to say that some very famous people have been helped by it.  In Latin, nepotis means nephew.  Nepotism is now more broadly defined as:  When someone gives favoritism to a relative without necessarily basing it on their abilities or merit.

Accountingdegree.com had a very interesting article recently titled:  10 Famous Businesspeople Who Benefitted from Nepotism.  This list contained some very recognizable last names including:  Forbes, Trump, Hilfiger, Kraft and Walton.  The article pointed out the hypocrisy that may exist in terms of when nepotism is considered alright.  “At the blue collar level, when friends hire friends or a father expects his children to join the family business, we often believe it’s a sign of strong family values, not unethical or slimy business. But at the executive level — where millions and billions of dollars can be earned — favors are made in secret. It might be tempting to help your children or siblings get a great job, but in the public eye, it’s shameful.”

Viewshound recently wrote about whether nepotism is an unfair advantage or a sensible employment strategy.  Whether it was a sensible strategy or unfair practice is something that will be debated in the current lawsuit where Murdoch News Corporation is being sued by its shareholders for buying the chairman Rupert Murdoch’s daughter’s business for $675 million.  According to the Huffington Post, “The lawsuit seeks damages and a declaration the board breached their fiduciary duty to shareholders.”

Boomerang Generation: College Graduates Giving up on Employment and Moving Back Home

There has been an unusual trend with recent college graduates.  After working so hard to become educated for their new careers, recent grads are not jumping into the workplace right away.  This has caused an increase in the numbers for unemployment in this population.  However, this unemployment has been influenced by some of these grads actively making the choice not go to work.

It’s not only that employers don’t want the recent graduates. In fact, Wall Street Journal reported, “Employers plan to hire 19% more new graduates this year than in 2010.” Part of the choice has been due to the graduates opting to do other things. In that same article, it was reported, “Career counselors at colleges say that in the past two years they have seen increasing numbers of graduates opting to travel, volunteer, or get unpaid work experience rather than head straight into a tenuous job market.”

Recent statistics show that up to 54% of those under the age of 25 are without a job. Many of them feel that the economy is so bad at this time that they would be wasting their time even trying to get into the workplace.  This has caused a trend of young adults moving back in with their parents.  The New York Post reported, “This year, some three million young people are expected to graduate from college. Facing a double-digit unemployment rate for young people, 85 percent of them will initially move back home with their parents, and that’s up from 67 percent in 2006, according to a poll by researcher Twentysomething Inc.”

Some have referred to this new generation as the Boomerang Generation.  Just as parents think their children have left the nest, they turn around and come right back.  Some students are holding out for the job they want rather than taking “just any job”. Having gone through the time and effort to get a higher education, they are not willing to take employment beneath what they feel qualified to do.

Using QR Codes to Get a Job or Promote Your Business

You probably have seen QR codes and don’t even realize it.  Perhaps they were on a marketing ad or a flyer someone handed you.  You might have seen them on a promotional piece or on a poster at a local store.  It may have looked so under-stated that you probably passed right by it and didn’t give it a second thought.

Start looking for them.  You’ll be surprised at how many places are using them.  What are they?  Think of them like a bar code that lists a lot more information and can direct you to specific websites.  Companies are creating these codes to be used with smartphone apps.  This is an example code that I created for my book, It’s Not You It’s Your Personality:

It’s really simple to make one.  You can go to a site like Qurify.com and type in the information you want to be encoded.  It may be something as simple as a website address.  You can go to the Qurify site and type in your website URL address. If you don’t have a website, consider putting in your Linkedin profile page.   Click on the Qurify button and then download the image it creates as a jpeg file.  Now you can take this file and put it on your business cards, on your resume, or on any other information you create. 

Anyone who has a QR Reader app on their phone can simply start the app on their phone and point it at your code.  When they do that, they will be directed on their phone to the URL address you entered on Qurify.  It couldn’t be easier. 

This can really make you stand out from the rest in the job search.  Just having that code on your resume will make those that don’t know what it is, look into it why it is on your resume.  For those that do know what it is, they will appreciate how technologically you savvy are.

If you have your own business and want to promote different parts of your website, these can be useful as well.  To show examples, I created several of these QR codes for Dr. Robert Spies’ plastic surgery site.  To see how they work, first download a free QR Reader app onto your smartphone.  Then open that app and point it at the codes listed below.

This code directs you to information about facelifts:

This code directs you to information about tummy tucks:

 This code directs you to information about breast augmentation:

 By having different QR codes like this, you can customize your marketing material to direct people to the appropriate websites.  For companies like a plastic surgery practice, this can be a very effective tool to target people that have a strong enough financial background to own a smartphone as well as those that are interested enough to point their phone at the code for more information.  It is a great tool to specifically target the appropriate population. 

To find out more about how these codes work, check out information from the guys at how stuff works technology podcast. 

You Are Only as Good as Your Last Deal: Top 5 Ways to Avoid Being Expendable at Work

There is an expression that is often used in sales:  “You are only as good as your last deal.” What is meant by that is that management has a short-term memory and no matter how good you were in the past, they are focusing on what you can do for them right now.  It may seem unfair to those who have worked very hard throughout the years to find out that their jobs may be on the line due to one poor month of performance.  However, this is a reality in this market.

The new movie, Larry Crowne, with Tom Hanks and Julia Roberts, is about Hanks’ character, a top performing employee who has won the employee of the month something like 8 times.  He is self-confident that management has requested his presence in their office to tell him that he has just won for the 9th time.  Instead, he finds out that they are letting him go due to his lack of a college education.

This is a pretty common situation that happens in today’s workplace.  Employees are becoming concerned about keeping their positions.  There are a lot of people with strong work histories out there that are in the market for a job…your job.   There are some important tips to keep in mind when trying to avoid being expendable at work.  These include:

  1. Work harder than your coworkers.  That may seem to be common sense, but it is surprising how many people overlook the fact that they may not be number one in the office.  There is an old expression:  I don’t have to outrun the bear.  I just have to outrun you.  Think of being laid off as the bear and you have to be better than your coworkers to survive.
  2. Multitask.  One way to be more efficient at your job is to multitask.  Some may argue that there is no such thing as true multitasking but there is such a thing as combining small jobs together so that you get more done in less time.  I often share an example with my students of how I would type my call notes while “dialing for dollars” so that I could make twice as many phone calls as my coworkers who waited until the call was completed to type up their notes.  Find ways to combine things like this to be more efficient.
  3. Add value through education.  The Tom Hanks example is a good reason why you should consider furthering your education to compete. You might find that a certification is enough.  You might find that an MBA would add value.  Find the thing that makes you stand out from your fellow coworkers.
  4. Put in the time.  If you are the last one to get to work and the first one to leave, you may find that management has noticed.  Look around your office and pay attention to who gets there late, who lollygags around and doesn’t work hard.  Put in the hours but also be sure that management sees how hard you are working.  There is no shame in copying them on things that show you have done well.
  5. Work smarter vs. harder.  Some people think that just putting in more work hours means they are working hard.  If you are the guy/gal who plans the plan to plan the plan, then you are not efficient.  A plan is important to keep you on track. Just be sure you don’t spend all of your time planning and none of your time doing.

If you do these 5 things, you’ll be well on your way to outrunning your coworkers and avoiding the bear (loss of employment).

Coexisting with Four Generations in the Modern Workplace

The modern workplace has seen growth in the 16 to 24-year olds and over 55 year olds.  With people living and working longer, this growth has led to four generations of workers trying to coexist. This may present challenges to management.  According to The East Valley Tribune, “It’s not merely age that differentiates these workers, said AARP officials, but rather how they approach accomplishing different assignments and tasks, as well as how much “work” defines their everyday lives.” 

These 4 generations include:

World War II Generation (aka depression babies) – Those born prior to 1945

Baby Boomers – Those born 1946 to 1964

Generation X – Those born 1965 to 1982

Generation Y (aka the Millennials) – Those born after 1982

According to the Tribune each of these groups has unique needs:

World War II Generation – appreciate a logical approach to work, with clear job expectations that are fair and consistent. This group prefers face-to-face communication rather than phone or email. . .are reluctant to buck the system, uncomfortable with conflict and reticent when they disagree with their boss or fellow co-workers.

Baby Boomers – represent the largest segment of the American work force. There are roughly 77 million Boomers who are service-oriented, appreciate a team perspective, and are motivated workers . . . appreciate personal communication and the telephone, are not necessarily “budget-minded” and are uncomfortable with conflict. In addition, some may put “success ahead of result.” They also insist on phased retirement and health and wellness programs to foster a healthy lifestyle.

Generation X – are independent and creative souls who are adaptable, technology-literate and like to buck the system. They don’t need a boss constantly looking over their shoulder as they enjoy being turned loose to meet deadlines. . .this group enjoys communicating by voicemail and email and is looking for development opportunities and to add certifications to their resumes for upward mobility.

Generation Y – brings to the workplace optimism, a can-do spirit and the ability to multitask, but they are often inexperienced and require supervision and structure. This group, which prefers instant messaging, blogs, text messages and email, has difficulty communicating in the workplace and likes to be spoken with one-on-one.”

Millennials Actually Utilizing LinkedIn Rather Than Just Having an Inactive Profile

Linkedin has a lot of people with profiles. Quantcast reports “Linkedin has 21.4 million monthly unique U.S. visitors and 47.6 million globally.” However, that doesn’t mean they are all taking advantage of the site.  Dynamic Business reported, “According to the 2010 LinkedIn Career Trends Research, a staggering 60 percent of professionals surveyed on LinkedIn do not use social media channels when it comes to advancing their careers – despite 87 percent believing an online profile will help their professional identity and career progression. This mirrors results for business adoption of social media, with only 28 percent of small businesses surveyed using social media despite a similar number believing it would help their business.”

That may be changing.  The day of looking for a job in the classified section has gone. Millennials are moving away from newspaper ads.  SMH reported results from I Love Rewards and Experience Inc. that showed, “28 per cent say they will use LinkedIn to find a job, compared with 7 percent the previous year. Newspaper ads are moving in the opposite direction with 28 per cent saying they would turn to newspapers, compared with 34 per cent for the previous year.”

Millennials have been shown to have unique expectations in the working world.  Mashable reported more information from this study showed, “Millenials about to hit the workforce don’t care what size company they work for and that 64% of them plan to stay at their new job for two to five years. Another 24.1% say they plan to stay with their employer for more than 10 years. However, the average tenure for millennials is actually 1.5 years, according to the Department of Labor.”

MBTI and Business Executives Inflated View of Emotional Intelligence

 

Those interested in how personality affects performance often study the Myers Briggs Type Indicator (MBTI) or Emotional Intelligence (EI) and the relationship to leadership.  Rarely do I run across studies that look for relationships between MBTI and EI.  Leary, Reilly and Brown published a Study of Personality Preferences and Emotional Intelligence where they examined the “relationships between the dispositional factors measured by the MBTI and elements of emotional intelligence (EI) as measured by Bar-On’s emotional quotient inventory (EQ-i).”

For those unfamiliar with the MBTI and the EQ-I, the MBTI measures our preferences for how we like to receive information.  The EQ-i measures our emotional quotient or EQ.  Emotional intelligence has often been defined differently by various authors.  One of the easiest ways to think of emotional intelligence is by defining it as the ability to understand your own emotions as well as those in others.

In the Leary et al study, their results showed a relationship between Myers Briggs extroversion and emotional intelligence components.  Also noted in the study was a “positive and significant relationship between a preference for the use of feeling in decision making and an individual’s EI.”

When discussing “feeling” as defined by the MBTI, it refers to how one bases their decisions on their values.  When discussing “extroversion” as defined by the MBTI, it refers to how people prefer to focus on the outer world of people and things.  Leary et al concluded, “The positive and significant results for the extroversion and feeling hypotheses seem consistent with the view that EI is related to the ability to accurately perceive and manage relationships.”

I found the relationship for “feeling” to be the most interesting part of the study due to the high number of “thinking” as opposed to “feeling” executives in the workplace.   The study suggests that using “feeling” when making decisions shows awareness of others’ feelings.  This would be indicative of having emotional intelligence.

If there are more “thinking” people in business executive positions and this study showed people that were “feeling” had more of a relationship to emotional intelligence, what does that say about our business leaders?  A study of nearly 5000 people by Sala revealed that executives may have an inflated idea of how high their emotional intelligence actually is.  “The results of this study demonstrate that higher-level employees are more likely to have an inflated view of their emotional intelligence competencies and less congruence with the perceptions of others who work with them often and know them well than lower-level employees.”

What is interesting to note is that one’s MBTI type does not usually change over time.  However, one can develop their emotional intelligence.  The “thinking” personality type bases their decisions on data.  They tend to be logical.    If people with a strong “thinking” preference do not show as high of a correlation with emotional intelligence now, can they develop this based on their understanding of this data?   It seems logical to conclude this is possible.

As with any self-reported data, there are possible limitations to these studies.  I personally have studied emotional intelligence and its impact on sales performance.  I had to take the EQ-i and the MBTI in my training to be a qualified instructor for both assessments.  I came out as an ESTJ and had a high EQ-i score.  I may be an anomaly, but from what I have seen from the work of Daniel Goleman and others, whether someone is a “thinking” or a “feeling” personality, it is important to always be working on one’s EQ in order to be successful.

Retired for Hire: More Seniors Working, Shopping, Donating and Spending

 

A report released last week from Scarborough.com showed in 2010 that 6.2 million people over 65 are working. This group has been referred to as the Retired for Hire. Many of these workers are not in dire financial straits either. In fact this report showed, “Adults over the age of 65 who are still working full-time or part-time are slightly more likely than the average adult to have an annual household income of $150K or more.”

This report has some interesting profile information about this group including:

  • They were financially in good shape with an average income over $150K
  • Of those working, 57% worked part time and 43% worked full time
  • 22% of them shopped at Wal-Mart in past 3 months
  • They were 30% more likely to donate to green causes
  • They were avid patrons of the arts
  • They were 92% more likely to have donated to political organizations
  • They were just as likely as the normal population to go to the gym
  • 48% of them were into gardening
  • Their use of HDTV’s is up 150%
  • 80% had desktop computers
  • They were more likely to spend money on home improvements
  • 41% made a purchase at Home Depot in the last year

Scarborough concluded, “The 6.2 million adults working past retirement age in America tend to be financially sound, with robust investment portfolios and higher than average incomes. This suggests that financial service providers such as banks, investment firms and personal services such as accounting firms and financial planners have a robust marketing target in Retired for Hire.”

Multi-Tasking and Time Management: Are We Really Attention-Switching?

 

Short of sleeping while ironing, I am constantly doing more than one thing at a time. After giving a speech to a local career group, a man from the audience came up to me and said that “there is no such thing as multi-tasking.”   This is an interesting thing to debate.  This topic became popular a few years ago when scientists were doing a lot of studies on multi-tasking. 

Paul M. Jones claims that the many things we call multi-tasking are actually attention-switching.  According to Jones, “You cannot perform two or more non-trivial tasks at the same time; at best, you pay attention to one and mostly ignore the other, then you switch your attention to the other and dismiss the first one temporarily, and then you switch your attention back to the first again. This is far less effective than completing the first task, then moving on to the second task, because of the time and mental effort it takes to switch between tasks.” 

Some of what people are referring to when they say science has proven that multi-tasking is a myth is due to the results of several studies.  One of those studies was completed by Neuroscientist, Daniel Weissman,  who studied subjects’ brains as they performed different tasks.  For more information on these brain studies, check out NPR’S report by clicking here

I’ve read some of the literature.  Perhaps the wording multi-tasking is the problem. I’m happy to use the term attention-switching. However, for me, if I waited until I completed one thing to start something else, I would be missing a lot of opportunities to fill in some gaps.  I often have several programs open on my computer.  As I am working in one program, waiting for the page to refresh or for something to calculate on screen, I can switch to another program and be working on something else.  If I simply sat and waited for my computer to finish thinking, I’d be doing a lot of staring at my computer’s hourglass.  Saying that multi-tasking is a myth and calling this act attention-switching is fine.  However, I do not agree, at least for me, that tasks must be completed in entirety before moving onto something else. 

In a job where I “dialed for dollars”, I would type my sales call notes as I spoke to my customers over the phone.  This helped me to not forget the most important parts of the conversation.  It also allowed me to have at least an hour more phone productivity time as compared to other employees that waited until they got off the phone to write their notes. 

Whether you want to refer to doing more than one thing at a time as multi-tasking or attention-switching, there is a lot of wasted time out there that I believe more people should be looking for in order to become more efficient.  If you have time management issues, I would suggest looking for things that you can do simultaneously as in my example of the call notes.  Some things can be combined to make your day more productive.

5 Top Networking Tips for Small Businesses

 

Entrepreneurs are often looking for ways to promote their new businesses.  On March 18, the local YOB (Your Own Business) Fair will be a place where Arizona business owners can go to find out tips to help them promote their business.  I will have a booth there and I hope you will join me.  In the meantime, please check out some of the top networking tips that small businesses should be considering in order to succeed: 

  1. Find out where your customers are and connect to them through social networking.  It is important to network with as many people as you can, but remember to try and focus on those that have connections.  Spend some time looking through contacts on LinkedIn and Twitter to see who your friends and contacts know.  Get into groups on sites like LinkedIn and start threads about topics that would be of interest to people you’d like to target as customers.  Become an expert in the Q&A area on LinkedIn as well.  Create Facebook pages for your company and products.  Link your sites together so that your updates get posted to all of your social networking sites.  If you don’t know where to begin to learn how to social network, check out letsgetsocial.com for a reasonably priced series of videos to show you how to become social-networking savvy.  If you have the funds, you could hire a social media expert to do it for you.
  2. Give people something so that they will want to come to your site.  If you aren’t on Youtube, you need to be.  Create several short (3-4 minute) videos offering people something for free and post them on Youtube.  End your video with a link to your landing page to have them sign up for a free newsletter or some other free item.  This will allow you to capture their email address and get them on your mailing list in a legitimate way.  The videos do not have to be fancy.  A simple video camera can create all you need.  You can also make a PowerPoint presentation and then overlay it with Camtasia so that your file has your voice and presentation without necessarily having to have a video of your face if that makes you more comfortable.  You can upload the file to Youtube and also link to it from your website and/or blog. 
  3. Ask for word of mouth.  One of the best ways to get noticed is to have people talk about your business.  If you aren’t asking your satisfied customers to tell other people about you, then you are missing the boat.  Happy customers are usually more than willing to tell others about you if you ask them to do so.  Many just haven’t considered it until it is brought up.  Ask people if they know people who could use your service.  If they do, ask them if they will tell people about you and give them your cards or flyers to give to these people. Remember to ask people to do things based on assessing their level of comfort.  Part of connecting with others is to understand individual personalities
  4. Keep records of contacts you make.  If you have a software package like ACT! or Outlook, you can keep notes there.  Keep a record of everyone you meet and make notes about everything you know about them.  Every time you meet someone new, find out something about them that you can write down into your file and bring up later.   If you can figure out their birthday from Facebook, always send them a note saying “happy birthday”.  Find reasons to stay in contact.  Put notes into your calendar reminding yourself to drop a note, asking if the baby was born yet or how the wedding went.  Showing an interest in people draws them closer to you.  Avoid promoting your products and yourself in all outgoing messages.  Make it be about them or give them information that helps them and makes them want to come back to you.    
  5. Be a resource or mentor.  Find ways to offer your services for free to others and it will bring people back to you later.  On LinkedIn, you can answer questions in the Q&A room to help others and get recognized.  Join local groups and volunteer to do things to become noticed.  People remember kindness and are more willing to give out your name to others if they associate you with good things. 

Can’t Afford to Take the Myers Briggs MBTI? A Free Way to Determine Your Personality Type and Job Preferences

 

Myers Briggs MBTI personality assessment is one of the most reliable and valid instruments on the market.  Employers and job-seekers alike have found the results to be useful to explain personality preferences and match job applicants to appropriate positions. However, in a tough economy, not everyone has the financial resources to take the actual MBTI.  While, there are a lot of free MBTI-like tests on the Internet, most of them are set up to obtain your email address for future promotions.  Although I highly recommend taking the actual MBTI, there are other ways to get an idea of your individual personality preferences.   The following is not nearly as reliable or valid as taking the actual MBTI, but it can give you some insight as to where you fall within the personality types described by Myers Briggs.

Wikipedia does a nice job of explaining the MBTI model and Myers Briggs work.  The site explains that  “individuals are either born with, or develop, certain preferred ways of thinking and acting. The MBTI sorts some of these psychological differences into four opposite pairs, or dichotomies, with a resulting 16 possible psychological types. None of these types are better or worse; however, Briggs and Myers theorized that individuals naturally prefer one overall combination of type differences. In the same way that writing with the left hand is hard work for a right-hander, so people tend to find using their opposite psychological preferences more difficult, even if they can become more proficient (and therefore behaviorally flexible) with practice and development. The 16 types are typically referred to by an abbreviation of four letters—the initial letters of each of their four type preferences (except in the case of intuition, which uses the abbreviation N to distinguish it from Introversion). For instance:

  • ESTJ: extraversion (E), sensing (S), thinking (T), judgment (J)
  • INFP: introversion (I), intuition (N), feeling (F), perception (P)

And so on for all 16 possible type combinations.”   In order to discover your 4 letter type, you must consider how you prefer to obtain information, what energizes you, how you make decisions and how you approach life.  The chart below lists some words and phrases that may best describe your personality.

Using the chart listed above, look at the qualities listed under each of the headings and pick the letter that best represents you.  You will pick either either an E or I for extroversion or introversion; an S or N for sensing or intution; a T or F for thinking or feeling; and a J or P for judgement or perception as the personality type that you feel best represents you based on the words listed below each heading.  In the end you will have a 4 letter type.   Once you know that 4 letter type, you can look at the chart below to look at jobs that match well with your personality preferences.

There is no shortage of information on the Internet regarding jobs that match MBTI results.  Once you are able to obtain your 4 letter “type”, you can search for more information about that type online.  For more information about personalities and type, check out:  It’s Not You It’s Your Personality.

Is Facebook and Twitter Keeping You Out of College or Helping You Get In?

Employers often use Google or other online research sites to find out about prospective job applicants. If there is embarrassing or incriminating information out there, it may not just be prospective employers that find it. 

Universities are also performing online searches on prospective students. According to Latimes, “College admissions officials look up applicants on Facebook and Twitter, experts say. Details revealed through social media can make or break a good impression.”

Keep in mind, social media can be a way to have employers and universities find out good things about you as well.  In the Latimes article the editor of StudentAdvisor “suggests following the school’s Twitter feed or “liking” its Facebook fan page. Students also can post a video resume on YouTube or blog about volunteering efforts or other extracurricular activities and provide a link on their applications.”

For more information, check out the Online Reputation Guide

Online Reputation Guide for College-Bound Students

Controlling Emotions at Work: Part of Core Employment Skills?

 

Lesley Wright’s recent article in the Arizona Republic offered some insight into a new book by author and ASU professor Vincent Waldron.  Waldron’s book, titled, “Communicating Emotion at Work”, due later this year, will include information from his 20 years of studying emotions in the workplace.

In the book, “It’s Not You It’s Your Personality” similar topics are covered in chapters about emotional intelligence and concern for impact.  Concern for impact may be defined as how much we care about how others perceive us.  In the Arizona Republic article, “Waldron argues that emotional communication should be a core employment skill.”  Emotions are a buzz word in the workplace since Daniel Goleman helped increase the popularity of emotional intelligence with his book about why emotional intelligence could matter more than IQ. Books about emotions in the workplace can be a very effective tool to help explain why people act the way they do.  This can be very important, especially in a team setting.  As more companies are creating teams, understanding one’s fellow employees and their emotions can be critical to the success of a team and their projects.

Some of the things that Waldron pointed out in his interview with Wright tied into having concern for impact which can be an important part of one’s success in the workplace. Waldron claims, “The theme of this book is that emotions, both positive and negative, have in a sense evolved to serve a purpose. Emotional communication is a tool for making our organizations and our lives richer, more moral, more humane and potentially building better workplaces. Sometimes that means regulating and suppressing emotions. So we need to be competent at understanding the emotions and learning to regulate them. I’m sort of arguing for a heightened awareness of how emotion makes us good. I don’t think there is any competitive disadvantage to being emotionally competent.”

25 Improv Tricks to Help Become Business Savvy

For those looking for some advice about how to be a better business person, Business Schools Directory had some unique ideas taken from improv.  “At first glance, improv might seem like the direct opposite of the business world. It’s silly, raucous, and spontaneous. But improv actors are sharp professionals who have an incredible ability to pull from past dialogue, anticipate future scenes and relationships, and engage audiences in just moments.”

To learn how to be more business savvy, based on tactics gained from improve actors, including how to introduce yourself, how to use your body, and more click here:  25 tricks that work on stage and may just work in the business world.

Gainful Employment Rule: Effect on For-Profit Schools and Graduation Rates

 

For-profit education is beginning to feel the squeeze.  July 2, 2012 marks the day that the U.S. Department of Education rule goes into effect.  This rule restricts students from using government aid to pay for schooling that doesn’t include occupations that have a strong entry-level salary.  

This isn’t the only issue that for-profits are facing.  A loophole has been close that would allow schools to financially reward admission counselors for enrolling students.  This is one of the reasons enrollment is down at some of the major for-profit universities.  This has also led these universities to increase tuition to cover their losses. 

The programs that are considered not high paying enough to meet the Gainful Employment rule will be shut down.  The New York Times reported that accounts for only about 5% of these schools’ programs. What happens to the students already enrolled in them? The Arizona Republic reported  that they are allowed to continue with the program under the “teach out” rule.

Many for-profit universities are implementing new programs to help face their new challenges including:  orientation programs to improve retention, trying to bolster brand awareness, and finding ways to comply with the July deadline to meet the Gainful Employment Rule. 

Many of the guidelines that are changing now are to protect students and to be sure that they are graduating with degrees that will be worth their expense. Politics Daily reported that a study completed by the Committee of Health Labor Education and Pensions found “94.4 percent of students attending for-profit schools take out loans, compared to 16.6 percent attending community college and 44.3 percent enrolled in traditional four-year public schools. Much of that money comes from federal Pell Grants, which help low-income applicants attend schools of higher education, but is often never returned if they don’t graduate.”

It is important that students are able to complete their programs, not only to pay back the loans, but to move ahead in their careers.  The New York Times claimed, The report, “Subprime Opportunity,” by the Education Trust, found that in 2008, only 22 percent of the first-time, full-time bachelor’s degree students at for-profit colleges over all graduate within six years, compared with 55 percent at public institutions and 65 percent at private nonprofit colleges.

For now, for-profit colleges are making some needed changes. The Arizona Republic reported that Peter Wahlstrom of Morningsar, who tracks major for-profit education companies, stated, “What you are trying to do is create a solid program based on academic quality, which, in turn, helps with student outcomes. That helps with retention, that helps with enrollment, and that eventually helps with financial results.”

50 Excellent Lectures for the Small Business Owner

Many are now just completing their MBA or considering starting their own small business. There is a great article from BSchool that includes 50 excellent lectures about entrepreneurship, practical tips, innovation, leadership, technology and the economy.  The courses come from sources like the University of California through UCTV.  The one I first watched was an hour long and had four accomplished entrepreneurs discuss the excitement and challenges of starting a business. It offered an insight into what to expect as a new entrepreneur and pitfalls to avoid.

These are excellent lectures. To see the complete article, go to BSchool’s link by clicking here.  Bschool.com is an online resource for MBA programs and top
online business schools. They provide thorough information on MBA subjects, specialty MBAs and business school rankings.

To see the the types of lectures, I have included an excerpt from the  bschool.com article:

Entrepreneurship

These lectures tackle topics in entrepreneurship, from appealing to the consumer to making great pitches.

  1. Entrepreneurs: Four entrepreneurs share their journeys to open a new business, and the talks inspire passion and excitement.
  2. Entrepreneurship and Society: This talk from UCTV is led by Tom Kemp, President and CEO of Centrify Corporation. He talks about what new ventures need in order to effectively appeal to the modern-day consumer.
  3. Women Entrepreneurs: Consider the differences between men and women as business leaders and owners.
  4. Presidential Summit on Entrepreneurship: President Obama gives a talk to an international audience on entrepreneurship and realizing the American dream.
  5. Entrepreneurs: Then and Now: Guy Kawasaki compares the foundation of entrepreneurial strategy during the late 1990s and what’s popular and effective now.
  6. Leadership and Entrepreneurship: This lecture from MIT World features three business leaders from completely different fields but who have relied on their instincts and bold ideas to get their ideas off the ground.
  7. Whatever it Takes to Stay in Business: Frank Levinson encourages entrepreneurs to lose their pride, just like a baby, in order to please their customers and stay in business, whatever it takes.
  8. New Media Entrepreneurship: This talk is from 2008 but still has valuable tips on developing a good, emotional, factual pitch and going for the gold in order to move up in business.
  9. Behaviors of Successful Business Owners: Ron Finkelstein from Akris, LLC shares how entrepreneurs can make more money and develop productive employees, all with an efficient use of time.
  10. David S. Rose on pitching to VCs: In this TED lecture, serial entrepreneur David S. Rose helps you to pitch and prove yourself to venture capitalists.

Practical Education

From management to marketing, here are lectures that give you new ideas to help you build your business.

  1. John Gerzema: The post-crisis consumer: Learn how to appeal to the post-recession consumer here.
  2. Team Process Leadership: James Seferis’ innovative philosophy on business leadership and success involves active participation from all team members.
  3. Finding Gold: Hiring the Best and the Brightest: Watch this lecture from UWTV to build an invaluable team that’s focused, motivated and cooperative.
  4. Customer Relationship Management: Former Amazon.com executive Bill Price weighs in on customer relationship management.
  5. Marketing a Start-up: Learn how to develop a smart marketing strategy before attempting to sell anything.
  6. The Case for Sustainability: Sustainability isn’t really an option for new business owners in today’s society: it’s a necessity. Here you’ll learn how to develop a sustainable, environmentally conscious business that’s also attractive to consumers.
  7. The Naked Corporation: Learn how to be a more transparent and honest business owner, in an age when positivity is just as important as profitability.
  8. Talk to an Angel: Crucial Connections to Early Stage Capital: This group from MIT helps entrepreneurs find the right investors when they’re first starting out.
  9. Joseph Pine on what customers want: Writer and consultant Joseph Pine gives tips on selling authenticity to modern consumers.
  10. Choosing people — the ultimate talent?: Look over the transcript from this lecture given at Gresham College to choose the right senior people so that you have less managing to do later.
  11. Challenges of Managing: Firing People: Gajus Worthington is a proponent of firing employees in order to produce a healthy, successful business. This 22-part lecture series offers tips for firing and recruiting.
  12. Business Ethics: These lectures given by top business executives and professors will clue you into integrity, corporate responsibility, and ethical leadership culture in the business world.
  13. No Sweat Speaking: Whether you need to work on giving pitches or improving upon your networking skills, this public speaking lecture will teach you how to tell a good story, make use of the audience, and relax before speaking.
  14. Chinese Business Culture for Business Travelers: If you plan on doing business in the East or recruiting from China, watch this lecture.

Innovation and Leadership

Learn how to effect change and inspire your workers here.

  1. Leadership in an Age of Uncertainty: James Parker and Barbara Stocking discuss strategies for energizing and motivating all employees of an organization, from the top down.
  2. Bringing Creativity into an Organization: Ignore the classic MBA management strategies if you want to really cultivate creativity in your workplace, argues Robert I. Sutton.
  3. Building the Next Generation Company: Innovation, Talent, Excellence: Lecturer John Chambers came out of the last recession with big profits, and in this speech, he explains how you can beat the recession, too.
  4. Seth Godin on standing out: Don’t bury your creative ideas because they seem outrageous: those are the ones worth nurturing.
  5. Howard Rheingold on collaboration: Learn how to work with team members around the world with technology, new media and open culture.
  6. Richard Branson’s life at 30,000 feet: Notable entrepreneur Richard Branson is interviewed about his larger than life ideas, his major struggles, and his motivations.
  7. A Policy on Leadership: If your business is struggling — or you want to prevent a fallout — watch this lecture to learn how to create a fact-based analytical organization and good management teams.
  8. Values-Based Leadership: Strive to be a leader with character, and you’ll end up inspiring your employees to work just as hard as you do.
  9. Innovative Leadership during Economic Crisis: Let this lecture help you to think outside the box, no matter what kind of crisis is getting in your way. You’ll learn how to be innovative in three areas: with customers, people, and products.
  10. How great leaders inspire action: Simon Sinek’s TED speech uses examples like Martin Luther King, Apple and the Wright brothers to explain how the mark of a great leader is his or her ability to inspire action and change.
  11. Composing a Career and Life: Get inspired to take a nonlinear path when obstacles are tossed into your plan.
  12. Derek Sivers: How to start a movement: Don’t settle for selling goods or services. Learn how to start a movement.
  13. The case for collaborative consumption: Rachel Botsman’s lecture focuses on our natural desire to share, and how collaborative consumption is a powerful economic force.
  14. Gerd Leonhard: Find out why ego doesn’t have a place in business anymore, and what that means for your business plan.
  15. Video Player The Power of Competition: How to Focus the World’s Brains on your Innovation Challenges: Conversely, Fiona Murray believes competition is healthy, too, and asks business owners to embrace it in order to add a jolt of energy to the enterprises.
  16. Nurturing a Vibrant Culture to Drive Innovation: Here’s another lecture on inspiring innovation in order to nurture a talented, unique team that drives your business.

Technology

Become a smarter user of technology so that social media and other tools end up working for you.

  1. Technology and the Recession: how new technology is changing the way we do business: Consider technology’s new role in business.
  2. Craig Mod: Publisher and developer Craig Mod discusses the changes coming for the book publishing industry, but as one commenter notes, the questions raised are relevant to all business ventures.
  3. Why social network mess can benefit your business: Euan Semple’s talk should convince you to get involved in social media, even though it’s always changing.

The Economy

Discover how to work with the economy, even in bad times.

  1. Shaped by Booms and Busts: How the Economy Impacts CEO Management Style: On your way to becoming a CEO, find out how to make room for economic changes.
  2. Video Player The Economic Meltdown: What Have We Learned, if Anything?: Paul Krugman delivers this lecture to MIT to help us learn from our mistakes.
  3. Alex Tabarrok on how ideas trump crises: Consider the notion that free trade has opened us to global collaboration and an idea-sharing culture.
  4. Hanna Rosin: New data on the rise of women: Get statistics on the rise of women in the workforce, and their newly appreciated value in the economy.
  5. The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage: Here you’ll learn why it’s important to organize your company so that it can withstand catastrophe, from an economic downturn to an event like 9/11.
  6. Making Globazliation Work for All: Watch this lecture to learn how to make use of globalization without succumbing to immoral practices, like using sweatshops.
  7. Business, Knowledge and Global Growth: You’ll learn about the true impact that MBAs and business schools have had on the economy.

2011 Top 10 Things You Should Not Put On Your Resume

image via google.com

In a tough economy, many people are trying to perfect their resumes.  It is a very competitive market out there, with many competing for the few coveted jobs.  It is important not to make the mistake of including inappropriate information in your resume or cover letter as this is the first thing that companies use to judge you.

I read an interesting article about whether you should include your MBTI and IQ results on your resume.  AskaManager.com didn’t think this was a good idea explaining, “Resumes are for listing your accomplishments; they’re not for personal traits. Listing that you’re an “ESTJ” does give me some information about you, but it doesn’t tell me what you’ve achieved and experienced, which is what I’m looking for when I look at your resume.” 

This made me think about all of the resumes I’ve screened that had inappropriate information listed on them.  Here is my top list of things you should never include on your resume:

  1. Age, weight, height, religion, race, political affiliation, pets, marital status and other personal information
  2. Salary requirements
  3. Inappropriate email names (example:  Toosexy at blahblah.com)
  4. Medical issues
  5. High School Information, High School Memberships
  6. Photograph
  7. Personal negative feelings about a position or employer
  8. Hobbies or activities that imply religious affiliation
  9. IQ, EQ, Personality Results, Mensa, GPA
  10. Overly large or busy fonts and colors on resume and cover page

Some career sites note that the objective and reference sections are not a good addition.  I don’t personally think those are as much of a problem.  In fact, I think an objective statement can help if a person’s past jobs aren’t in line with the job they are hoping to obtain. Including the phrase “References Available Upon Request” is still acceptable although not required.  It is not correct to actually list the people being used as references unless they are requested.

Are Employers Trying to Trick You In the Interview? Helpful Answer to a Popular Difficult Question

 

There is a lot of advice about how to ace the job interview.  The book, How to Reinvent Your Career, lists many helpful tools, site links and examples to help with this.

One of the main things that employers want to find out is if you are a positive person that has the ability to overcome challenges.  Jobs.AOL.com had an interesting article about how to answer questions about your greatest weakness.  Some may look at these questions as tricks in order to get you to say something negative about yourself.  Others may look at these types of questions and answers as a sort of game.

Jobs.AOL did give some good advice about how to handle these types of questions. They suggested that it might not be a good idea to say your greatest weakness is that you work too hard.  They also thought it is not a good idea to say you don’t have any weaknesses.  So how do you answer this without looking weak?  They suggest, “Pick a real weakness from your occupational tool set that you know has no bearing on the job you are interviewing for. The interviewer will acknowledge that you were honest with them, and will likely consider your “greatest weakness” to be meaningless to him. You should also mention that you are studying or taking a class to improve in this area. For example, a computer programmer might say that she wishes to improve her public speaking skills and is attending Toastmasters for training. By including your plan for overcoming this “weakness,” you have actually turned your answer into a pseudo-strength: You recognize your faults and set a plan for self-improvement. A very good quality.”

Millennials Replacing Baby Boomer Workforce: Meeting Their Unique Needs

Big changes are occurring in the current workforce.  The dynamic is shifting as companies are experiencing a shift toward millennials replacing baby boomer generations. According to Harvard Business Review /HBR.org, “The makeup of the global workforce is undergoing a seismic shift: In four years Millennials—the people born between 1977 and 1997—will account for nearly half the employees in the world. In some companies, they already constitute a majority.” 

The book, It’s Not You It’s Your Personality, addresses the unique personalities and needs of the post-boomer worker.  For simplicity sake, these post-boomer generations are given the title NewGens.  It can get confusing when Gen X, Gen Y, Millennials and other titles are used.  The term NewGens encompasses all of these groups. 

Post-boomer generations have received a bad reputation at times due to their need for immediate gratification.  Perhaps they are different but different isn’t necessarily a bad thing. Many have high expectations but are willing to put forth the efforts it takes to achieve their goals. HBR.org reported, “Millennials have high expectations of their employers—but they also set high standards for themselves. They’ve been working on their résumés practically since they were toddlers, because there are so many of them and so few (relatively speaking) spots at top schools and top companies. They’re used to overachieving academically and to making strong personal commitments to community service. Keep them engaged, and they will be happy to overachieve for you.”

image via hbr.org

This new group of employees has considerable knowledge that can be crucial for a company’s success.  Younger generations, unlike the boomer generation, tend to move around in their jobs more often.  They are less likely to remain in a single company throughout their career. 

Are companies doing enough to keep their current employees happy?  Workforce.com stated the following about the millennial generation, “Large companies don’t move fast enough for that generation, which is [switching employers and] looking to expose themselves to new and different things. Bureau of Labor Statistics data show the average American will have 10.8 jobs from age 18 to 42. Many workers have clung to their jobs amid the recession and high unemployment. Still, the overall turnover rate across all industries was 16.3 percent in 2009, according to a survey from Compdata.”

Part of keeping this younger generation interested in staying at their current position is to keep their attention.   Training must be aimed at their specific needs.  This is a technology-based group that likes to learn that way.  They also like to receive their information quickly.  Shorter, 3-5 minute training videos, can be effective.  This is the YouTube generation and employers must realize this and keep up with the trends. 

Aimglobal.org suggests the following guidelines for employers when dealing with millennial workers:

Ø Training. If you want a job well done, employers need to tell Millennials how to do it. However, don’t just give orders. Millennials want to know the reasoning behind them and the training offered to be successful.

Ø Mentoring. Partner your new Millennial with one of your veterans. The veteran can show the newcomer the ropes and conversely the newcomer can offer fresh ideas.

Ø Integration. Involve Millennials in a variety of projects, assignments, and career opportunities. Mixing it up keeps their interest.

Ø Team Collaboration. Millennials are comfortable in team settings. They like to collaborate with others especially on team-based projects and environments.

Ø Support Future Pursuits. During their employment at your company, Millennials will face decisions regarding the next stage of their lives including marriage, buying a house, having children, etc. Developing a guidance program around these changes demonstrates how your company will be there to support them.

For more complete information on post-boomer generations in the workplace and how to deal with their unique personality needs, click here

10 Ways to Market Yourself as a Product to Get the Job

 

The following is from Anne McCauley’s article  for CareerConnectors.net.  To see the whole article and the 10 step process that was discussed at this meeting, go to the article by clicking here.

Do you feel overlooked by prospective employers?  Maybe you are and could consider Marketing Yourself as a Product.  This week at the Gilbertevent Dr. DianeHamiltonspoke to more than 100 job seekers about ten ways to market yourself to get the job.  Dr. DianeHamiltonis the author of several books including How to Reinvent Your Career and It’s Not You, It’s Not You It’s Your Personality.  If you missed her presentation, borrow copies of her books from the local library; her presentation was based in part on her books.

Click here for the information from Dr. Diane Hamilton’s talk.

Have you Googled Yourself Lately? Why LinkedIn and Google are Important for Your Job Search

If you are looking for a job, you probably have looked at getting on LinkedIn and some other social networking sites.  If you have created a LinkedIn profile, it should show up on Google’s search engine. 

In some recent talks I gave to job-seekers, I asked my audience if they had Googled themselves.  Surprisingly, not as many people as you may think have done this.   In my book, How to Reinvent Your Career, I discuss the importance of Googling your name to see what it displays.   You can be sure that employers will do this.

It is nice that search engines like Google can help people find you.  One way to help improve being found is to be on LinkedIn.  There are other benefits to being on LinkedIn. According to a recent article in WSJ.com, “One of the least recognized aspects of LinkedIn, says founder Reid Hoffman, is the fact that it allows people to help other people.” I personally like the Q&A feature of LinkedIn for this reason.  Not only can you ask a question, but you can offer your expertise and help others. 

According to Hoffman, Linkedin is an important part of the career search.  I agree.  He also asked an important question: “There are millions of other people out there. What do you do to put yourself in the right place for people to find you?”

I often give advice for things you can do to be found.  LinkedIn is high on my list.  However, if you are interested in finding out more ways to be found, check out some of my career videos

How to Get a Job by Understanding  Emotional Intelligence

How to Get a Job by Utilizing a SWOT Analysis

How to Get a Job by Utilizing Camtasia and Powerpoint

How to Market Yourself by Using Social Media

How to Ace the Job Interview by Understanding Introverts and Extroverts

For those of you who have taken a Myers-Briggs MBTI personality assessment, you may already know if you are an introvert or extrovert.  It gets confusing to some as many say extrovert.  Myers-Briggs uses the term extravert.  What is important is that you understand the differences between how introverts and extroverts/extraverts prefer to process information.  Why is this important to acing the job inteview?  Watch the video below for more answers.

Marlo Thomas Asks What Would You Do Differently – My Answer is Nothing

I was just watching a video by Marlo Thomas where she was asking people what they would do differently knowing what they know now.  In my book, How to Reinvent Your Career, I included a chapter about this very subject.  The following is an excerpt from that chapter where I discuss why I don’t think that many things we choose are really mistakes because they have led us to where we need to be now.

Think about the choices you made when you were young. Would you choose the same things now? Maybe not. Maybe you weren’t ready to take on the things you can now do. I doubt I would have been as good a professor if I hadn’t had the 25-plus years of experience in the working world to help me add to my lectures and discussions. 

Perhaps that degree you got in Sociology or Education or some other field no longer interests you. Perhaps you need to go back and get more education in a new area of interest. People change and interests change. It’s OK to say that what you were interested in when you were 20 is not the same thing that interests you now.

One of the reasons we change is through the life lessons we learn. We may take a job that leads to another job that we had no intention of doing in the first place, but makes us much happier than we thought it would. You have to factor life experiences into the equation of what brought you to the place you are right now.

How to Get a Job Using a Personal SWOT Analysis

In a recent talk I gave to CareerConnectors, we discussed how you can use a personal SWOT analysis to help you realize your strengths and weaknesses.  This information can be very helpful  in determining things to put on your resume and can also help you discover areas where you may need to improve.

How to Get a Job Showcasing Your Abilities Using Camtasia, Powerpoint and Youtube

In my presentation yesterday at the CareerConnectors.Net workshop, I presented several different examples of how to market “you” as the product in order to get a job. If you are interested in learning how to use Camtasia with Powerpoint to promote your abilities and showcase them on Youtube, check out the following video based on information in my book, How to Reinvent Your Career:  Make Money Doing What You Love.  I am definitely going to be looking for a new video recorder though as this one crunched the screen, making it and me more compressed and wide.  If anyone has a good recommendation for a video recorder, I’d like to hear about it. . .

Top 15 Jobs in America

In researching information for my book, How to Reinvent Your Career, I found it interesting to see the types of jobs that are no longer on the market due to changes in technology.  Just as jobs are disappearing, others are being created as well.  If you are interested in seeing what the top most popular jobs in the US are, check out the recent article by jobs.AOL.  According to their report the top 15 jobs include:

1.  Retail Sales

2.  Cashiers

3.  Office Clerks

4.  Food Preparation and Service Workers

5.  Registered Nurses

6.  Waiters and Waitresses

7.  Customer Service Reps.

8.  Material Movers

9.  Janitors

10.  Stock Clerks and Order Fillers

11.  Secretaries

12. Bookkeeping, Accounting and Auditing Clerks

13. General Managers

14.  Tractor-Trailer Truck Drivers

15.  Elementary School Teachers

To find out more specifics about what these jobs pay and education requirements, check out the article by clicking here.

Find Out How Much Jobs Pay

imagevia sixapart.com
In a presentation I gave the other night, someone in the audience asked if there was any questions you should not ask in the job interview.  One thing that many career experts will tell you is not to bring up money.  How then, are you supposed to know if the job is something you even should be considering?  There is a way to get an idea of what you can expect in terms of pay from a specific company.  The site is SimplyHired.  I used to use Salary.com quite a bit when I worked in loans and underwriting.  What is nice about SimplyHired, though,  is that it gives some more specific information about individual companies. 
 
I thought I would put it to the test by looking  AstraZeneca.  I chose that company since I worked there for so many years and was curious about the accuracy of SimplyHired.  This is what they showed:

Average Astrazeneca Salaries in AZ

 

astrazeneca

$65,000    

Average Google Salaries in AZ

 

google

$52,000    

For GoDaddy:

Average Go Daddy Salaries in AZ

 

go daddy

$20,000    
 
For Insight:

Average Insight Salaries in AZ

 

insight

$64,000    

 

Be Your Own “Dream Career” Advocate, Reinvent Your Social Network

Phoenix AZ—November 11, 2010— Guidance is a powerful thing and an important thing to seek from all sources when considering career change.  In her new book, How to Reinvent Your Career, Dr. Diane Hamilton does just that. She guides her readers through the process of self-promotion, something truly essential for landing that “dream” job.

Dr.  Hamilton has been advising her students regarding career opportunities for 5 years. She wants them to be marketable, relevant to the times and ultimately successful.  However, this isn’t any job hunt. This is a reinvention. Readers are using Diane’s tools to find complete job satisfaction.  The number one rule is when interviewing for a dream job is to understand the ability of how to show prospective employers   the benefits (not to be confused with features) that you offer.

Dr. Hamilton points out that Linked-in.com can be thought of as the Facebook for professionals. It is a way to get “connected” or “linked-in” with people online.   New users can create a profile showcasing their unique abilities and strengths. Some may see it as an online resume but it is so much more than that, as it can be tailored to emphasize your strengths and assets and be used to interact with potential connections.

“Networking is not contrived cocktail parties anymore,” says Hamilton, “The future is online—and that should not be a scary place. To stay current, you have to create your ‘brand,’ the heart of your profile, online.”

Once the profile is complete, it’s time to connect!  It must be continually updated to obtain the maximum benefit.  Just joining is not enough.  You must actively participate for optimal success.  Anytime a user gathers someone’s business card, it is crucial to connect with him or her the next day.  Linked-in is a way to keep a database of people who could be mutually beneficial contacts for the duration of the user’s entire career.

For job seekers Linked-in is partially about staying current, but most importantly a way to show not only skills but benefits: the total package. When changing careers it is vital to self-promote, showing that you are more than a set of skills but an asset to the team at that “dream job.”

“Link-in” with Dr. Diane Hamilton: www.linkedin.com/in/drdianehamilton

PR Contact:
Rebecca Crowley, RTC Publicity
646-619-1178
rebecca@rtcpublicity.com


drdianehamilton.com

Top 10 Ways to Find a Job or Have a Job Find You

With the current job market, people are looking for unusual ways to stand out in the crowd.  I recently gave a presentation at a local university where I explained the job searching tips I discuss in this article.  To see that actual live presentation, click here.

If you are not utilizing some of the following ways to showcase your talents to prospective employers, you may be missing the boat.  Here is my top 10 list of things you need to be doing if you are looking for a job.

1.  Research Top Career Sites like Monster, CareerBuilder, etc. Look for sites specific to the industry in which you want to work.  For example, there are pharmaceutical-specific sites like Medzilla or higher educational-specific sites like HigheredJobs.  Update your information with each of these sites and set up searches so that jobs are sent to you as they become available.  

2.  Utilize Camtasia and PowerPoint to showcase your abilities.  If you know how to create a PowerPoint presentation, then it can be quite simple to use a software package like Camtasia to have voice-over capabilities to make your presentation have more depth.  These presentations can be showcased on many different sites including your blog or website if you have one.  One of the best places to showcase your talents with the final presentation product is through Youtube. For an example of one I’ve made, click here.

3.  Utilize Youtube to present “you” as a viable product.  If you have created a video or a Camtasia/PowerPoint presentation mentioned previously, Youtube is the place to upload it for maximum exposure.  If you have a skill that is visual such as ability to work in Photoshop, you can create print screens of your work and incorporate them into your presentations. 

4.  Google Docs is very much like PowerPoint but it can be seen by people on the Internet as well as be imported into your Linkedin Profile. To see an example of one I have created, click here.

5.  Prezi is also similar to PowerPoint in that it is presentation software.  The big difference is how it displays your information. This web-based program can show things in a non-linear fashion.  If you haven’t had a chance to view a Prezi presentation, check one out by clicking here.

6.  Blogging is a great way to get your presence known on the Internet.  Sites like WordPress are free and easy to set up.  You can link your blog to several other networking sites to capture the attention of those on Facebook, Twitter and many more sites.

7.  LinkedIn is probably one of the best sites you can use to get exposure to people and showcase your talents.  Utilize their Q&A area to become an expert.  Sign up for groups to meet others that could hook you up with opportunities.  Import your Google Docs, WordPress blogs and other information to showcase your abilities.  Tie your status line into Twitter to get more exposure.

8.  Facebook is also an important place to network. You can create a professional page for your work or display your products that you are promoting. 

9.  Twitter can also be a useful way to have others learn about what you are doing professionally.  Be sure you tie in your other sites links to Twitter.  Use programs like bit.ly to shorter any web addresses to fit your message on Twitter.

10. Old Fashioned Networking is still important.  Always have your business card with you.  Talk to everyone you know and talk to people you don’t know.  If you are sitting by someone on an airplane or standing in line to buy something, you just might find that the person you meet has connections.  Have your business card ready!

For more articles to help you, see:

How to Get a Job Marketing You as the Product

Click on the picture below to watch the video of Dr. Diane Hamilton’s presentation:  “How to Get a Job Marketing You as the Product”:

Marketing Yourself To Get The Job – Career Workshop

CareerConnectors.Net Workshop
Nov. 16 – 9:00 – 11:30 am (Gilbert, AZ)
 

Marketing Yourself as a Product to Get the Job

Agenda

 

 8:45 am       Registration

 9:00 am       Welcome and Intro, Jessica Pierce, JobSeekersAZ

 9:15 am       Marketing Yourself as a Product to Get the Job, Dr. Diane Hamilton

10:15 am      Industry Intelligence, Mary Wolf-Francis, City of Phoenix Workforce Connections

10:30 am      Banner Health is Hiring, Miranda Kistler, Recruiter

10:45 am      Ajilon Professional Staffing is Hiring, Morgan Carlson, Staffing Manager

11:00 am      New York Life in AZ, Emelie Shriner, Recruiter

11:15 am      Closing and Job Leads, Jessica Pierce

11:30 am      Breakout Sessions:  Resumes, LinkedIn, Hiring Companies, Speakers

  

Our jobleads change often, check them out:  CareerConnectors.Net

Follow us on Twitter

Connect to our LinkedIn Group:  CareerConnectors

Friend us on Facebook

 

Millennial Job-Seekers Have Unique Expectations

 

Millennials in the workforce are the focus of many articles lately.  I deal a lot with post-boomer generations due to the fact that I teach for several different online universities.  Millennials have been singled-out as having different personality issues. In all three of my books, I address how personality issues affect our expectations and preferences. 

Tomorrow I will be delivering a talk at a local university’s annual forum.  The topic will be, “Obtaining Your Dream Job by Marketing YOU as the Product”.  I often give talks about how to find jobs and market talents. Tomorrow’s topic will be specifically focused on a younger generation.  Many in the audience will be millennials. When talking to post-boomer generations, it is important to realize they have unique expectations.

Many claim that millennials have entitlement issues.  Sixty Minutes did a nice job on a piece they did titled: The Millennials Are Coming.  In that article they stated: You now have a generation coming into the workplace that has grown up with the expectation that they will automatically win, and they’ll always be rewarded, even for just showing up.  

In another interesting article by ere.net, the following questions were actually asked by millennials in job interviews.  

  • If I don’t like my boss, how can I get that changed?
  • How many hours per day will I be expected to work?
  • Do you allow the use of Facebook?
  • If I don’t like my pay, who do I talk to about fixing that?
  • If we do reading for the job, can we do it at the gym during work hours?
  • Who will be my mentor and coach while I’m learning my new job?
  • What does the company do to make work fun?

For anyone that is older than the millennials, these questions may come across as humorous or brazen.  However, they are a good example of how different newer generations may be, in regard to their work expectations. 

In our book, It’s Not You It’s Your Personality, Toni Rothpletz and I explain how newer generations are often seen as the “me” generation.  Jean Twenge did a nice job of addressing this in her book, Generation Me

In my talk tomorrow, I will be discussing the importance that companies put on emotional intelligence when looking at potential new hires.  Part of having emotional intelligence is having the ability to have good interpersonal skills and empathy.  The interviewee must be able to “read” the interviewer and present themselves accordingly. 

Generational differences can be a big issue that many millennials need to be aware of.  Asking questions like the ones listed above may not endear you to the interviewer . . . unless, of course, that interviewer is a millennial with similar expectations as well.  My guess is, that probably won’t be the case. 

If you didn’t see anything wrong with the above list of questions, my suggestion to you is to do some research into proper interviewing etiquette.  I wrote about the mistakes people make in interviews in my book, How to Reinvent Your Career

For more reading, check out articles like:

You May be Looking for a Job . . . But it is Your Emotional Intelligence That Needs Work  

Millennial Workers – New Ways of Doing Things  

How is Your Job Satisfaction? It May Be Based on Your Personality Type 

How is Your Job Satisfaction? It May be Based upon Your Personality Type

If you are having difficulty enjoying your job, recent research indicates that the problem may be due to your personality type.  The research, in November’s issue of The Journal of Psychological Type, is based on the Myers-Briggs MBTI personality assessment instrument and the EQ-i which is an instrument that measures your emotional intelligence level. 

The MBTI breaks down personalities into 16 different types, based on how we prefer to process information.  Those types are listed as follows:

ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
 
Each letters has a meaning. The “E” is for extrovert and the “I” is for introvert. The “S” is for sensing and the “N” for Intuition.  The “T” is for thinking and the “F” is for feeling.  The “J” is for judging and the “P” is for perceiving.  It can be very important to know your type as well as the type of others in order to get along in the workplace. In fact, I used to go to organizations to help teach teams about “type” so that they could better understand each other and be more effective.
 
In our book, It’s Not You It’s Your Personality, Toni Rothpletz and I write about many different personality tests.  We emphasized the importance of understanding your MBTI results and emotional intelligence levels to get along in the workplace. 

In the recent issue of The Journal of Psychological Type, the authors found some new things about how our “type” can affect our job satisfaction.  They stated, “Extraverted and Thinking types scored higher on emotional intelligence and job satisfaction than Introverted and Feeling types.  Emotional Intelligence, however, was a more effective predictor of job satisfaction and organizational commitment than were any of the type dichotomies.”

I wrote my dissertation on emotional intelligence and its impact on performance.  While doing my research, I became a qualified Myers-Briggs instructor also received my certification in emotional intelligence testing. 

If you are not familiar with emotional intelligence, it has been defined in many ways.  I prefer the following definition:  Emotional intelligence is the ability to understand your own emotions as well as those in others. 

 

If you have not read Daniel Goleman’s books about emotional intelligence, I highly recommend them.  Goleman has made emotional intelligence a popular buzz word in the last 15 or so years.  His work explains the importance that employers put on your emotional quotient (EQ).  In fact, employers may not be more concerned with your EQ than your IQ. 

What do the results of this study mean to you?  The research from Myers-Briggs shows that your basic personality preferences don’t really change.  If you are an extrovert, you probably will remain an extrovert.  However, you can change your emotional intelligence levels.  Goleman has done a great deal of research into this area. 

That is the good news as one’s emotional intelligence played a more important role in one’s job satisfaction and organizational commitment than did the Myers-Briggs personality “type”.  In our book about personalities in the workplace, we discuss the importance of emotional intelligence.

I think it is important to constantly work on developing our EQ.  I became qualified in emotional intelligence by training through Marcia Hughes.  She has written books for ways to improve your EQ. 

The first step to improving your emotional intelligence is reading about what it is.  If you want to improve your EQ, and improve your job satisfaction as demonstrated by this study, I would recommend looking into Daniel Goleman’s books and check out It’s Not You It’s Your Personality:  Skills to Survive and Thrive in the Modern Workplace, due to be released in the next month.

When Companies Don’t Pay Employees: The Ethics of Grinding

With the current state of the economy, many companies are barely making ends meet.  They are low on funds and are finding unfortunate ways to stay afloat.  One of those ways is through grinding their present and past employees.

What is grinding?  Think of the salesperson who is owed a commission from a company but they decide to quit and go somewhere else.  Let’s say the company owes them $20,000 in back commissions.  The ex-employee is still entitled to their commission.  However, some companies may not have the funds or don’t want to pay the commission and stall on the payment.  Meanwhile, the ex-employee is feeling the pain of not having their money and is constantly contacting HR or leadership to find out when it’s coming.

Unfortunately many of these companies play this game for many months before people end up going to lawyers.  The company is betting the ex-employee won’t seek legal representation and even if they do, the corporation has the legal power and funds on their side.  The company may get a threatening letter from lawyers but they know that they have the upper hand and hope that the ex-employee will give up over time, because they will run out of money and patience.

The ex-employee has a better case if they can find others who are not receiving their payments either.  By all of them getting together in a class action suit, their power is increased.

It is illegal for companies not to pay money they owe.  Technically there are labor relations boards that handle complaints.  However, after checking with the local Arizona state labor office, they only will help you with your claim up to $2500.  For a list of state labor offices, please click here.  In Arizona, if your claim is under $2500, they will investigate it and it can take up to 90 days to be resolved.

If your claim is over $2500, they won’t even look at it.  It is then up to you to go through the civil courts which means lawyers, money and time. . .Things that the corporations have on their side.

How to Reinvent Your Career by Dr. Diane Hamilton

For more articles on corporate ethics, check out:

Are Products Really As Green As They Claim

Does Your Boss Want You Dead

CEO Ethics

Dr. Diane Hamilton – Tech Forum 2010

 

For those of you  atttending  University of Advancing Technology Tech Forum –  I will be giving a talk about “How to Obtain Your Dream Job And Make More Money Marketing You”  – See:  University of Advancing Technology – Tech Forum 2010.  The talk will be from 5:30-6:30 on November 4, 2010 at UAT.  For more information about the speakers at this seminar, click here.

11 Practical Business Uses for LinkedIn, Facebook and Twitter: Business Collaboration News

Check out the latest article by gigaom.com.  It contains some very useful suggested uses for some of the more popular social networking sites.  It ties in nicely with what I wrote about in my book, How to Reinvent Your Career.  This article has to do more with businesses utilizing these sites.  These same tactics can be used for the individual looking to be noticed.

For more articles about utilizing social networking for self-promotion and career advancement, click here.

See Gigaom.com’s list of some basic ways to use LinkedIn, Facebook and Twitter for specific business activities.  To see the eleven uses, click here:  gigaom.com

Which Degree Will Make You The Most Money

 

If you are considering going to school or going back to school, check out some of these figures gathered from over 11,000 graduates.

[MAJORPAY]

Bad Credit Causing More Unemployment

How to Reinvent Your Career by Dr. Diane Hamilton
Think about the person who is trying very hard to find that new job.  They may have missed a few payments due to being out of work.  This has caused their credit to be less than stellar.  If they should find that perfect job, the future employer will run their credit.  If the credit score comes back as low, their chances for getting the job are damaged.  It is a vicious cycle.

Here’s how particular events could affect a person with a 780 credit score and someone with a 680 credit score:

Initial score 780 680
Maxed credit card 735-755 650-670
30-day delinquency 670-690 600-620
Settled a credit card for less than what’s owed 655-675 615-635
Foreclosure 620-640 575-595
Bankruptcy 540-560 530-550

Source: MyFICO.com

The Arizona Republic reported today that The Society of Human Resources Management showed: 60% of employers conducted credit checks on job applicants in 2010.  Of this figure, 47% have done so only for candidates for select jobs and 13% have done so for all job candidates. 

What can you do to avoid having your credit score drop?   Jahna Berry stated the following in today’s Arizona Republic:  “If you’re headed for financial problems, carefully consider how missed mortgage payments, overdue bills or a bankruptcy filing could affect your credit report and your future job prospects, several employment experts said. Seek out help and look for options that will protect your credit.”

5 Ways to Get a Job Through YouTube

Mashable had an interest article about how to use Youtube to get a job.  To learn more about how to get noticed through sites like YouTube and others, check out:  How To Reinvent Your Career.  

Not only is it possible to use YouTube to get a job, but it’s becoming a more popular option, especially for the current crop of would-be-employees that grew up with web video.

 

Some argue that video is a more personal tool for job searching, acting as a digital interview, while others see it as cold and alienating, as it lacks the face-to-face element. But YouTube isn’t just about video resumes — there are a variety of creative ways to hop online and get hired.

Even better, YouTube isn’t just for Millennials. Web video can be useful for professionals of any age looking to expand their audience or pick up new clients. With a little creativity, honesty and hard work, you can utilize YouTube to create a more effective (and more interesting) professional and digital image, rather than just falling back on the ol’ resume (digital or not).

Read on for five ways to use YouTube to get a job.


 

To read the rest of the article and see the videos, click here:  mashable.com

Amazon and Facebook Create Fund to Help Start-Up Companies

LANewsMonitor reported:Amazon.com, Facebook and others on Thursday announced that they will be investing in a new, $250 million venture-capital fund which will target at start-ups and will be designed to better connect people online. KPCB partner Bing Gordon, who is also a former executive with Electronic Arts Inc., will head the social startup fund. This was revealed at Facebook’s Palo Alto, Calif., headquarters on Thursday.

Mark Zuckerberg said …

To read the full article go to:  lanewsmonitor.com

Employers Using Skype for Interviews

If you are looking for a job right now, you may be surprised to find out that your interview could occur through video-related software such as Skype.  In order to reduce costs, many employers are doing more and more through the use of video.  It works out well for both parties.  The prospective employee may actually be able to do their job interviews from home. 

If you are going to be interviewed in this manner, be sure you are prepared.   For a great article on how to prepare for your interview on Skype, check out the following by e.how.com:

Succeeding in a Skype interview takes as much preparation, if not more, than a regular interview.

Succeeding in a Skype interview takes as much preparation, if not more, than a regular interview.
Skype.com
User-Submitted Article

With companies slashing expenses in every which way these days, many are now preferring to interview job candidates online using applications such as Skype. With face to face interaction still intact, hiring managers can eliminate the costs associated with flying out candidates while maintaining the considerable benefits of having a face-to-face conversation.

Difficulty: Moderately Challenging

Instructions

Things You’ll Need:

  • A computer equipped with a webcam, microphone, and Skype
  • Appropriate interview attire
  • As isolated room with adequate lighting, lacking any distractions
  1. First, remember this is a REAL interview! Do not be tricked into thinking that preparation is not required since the interview will be done online. Though there are some tricks to Skype interviews listed below that are not available in an on-site interview, hiring managers will still be choosing individuals that they perceive as most qualified for the job. Thus, PREPARE for the interview in advance. Call the company or asking the hiring manager what would be the appropriate dress for the interview for you to best fit in with the company’s culture (if you do not know already).
  2. If possible, test out your computer set-up days before the interview is set to take place. If possible, use an ethernet cable to access the web; relying on Wi-Fi during an interview is a risk that should be avoided at all costs. Also, make sure there is plenty of lighting in the room, so that the hiring manager can clearly see your face. Free the room of any unnecessary distractions (for instance, a red umbrella or green coat hanging in the background), but it is okay for there to leave non-distracting objects up (such as a clock, a table, etc.). Test the call with another friend to make sure no minor details need to be adjusted (such as the distance between you and the screen).
  3. Try to get the computer’s webcam high enough so that it is eye-level with you. Some laptops naturally require the user to look down at the camera, and that look is typically not as flattering for an interview as the eye-level approach. This can be achieved by a variety of creative means, but if you have some sort of laptop or computer stand, that would be best.
  4. Get there early! Log onto Skype approximately 15 minutes before the interview start time. If the hiring manager is already online, they will be impressed that you have shown up for this virtual interview early. If not, they will still notice you were already online when they got on.
  5. Be professional, but be yourself! Don’t get nervous; demonstrating confidence can sometimes be one of the deciding factors to who the company chooses for the job. Try not to refer to notes (see tip below), however, feel free to write down anything the interviewer might say. Also, it is appropriate to look at the video feed of the interviewer while they are talking, however, it is imperative that you speak to them by looking at the webcam. This will give the impression of eye contact, which is a major selling point in any interview.

If You Aren’t Using Video to Promote You or Your Product, You Need To Read This

Image via seeklogo.com

Cisco recently stated that 40% of all Internet traffic will be video in nature by the end of 2010. They increased that forecast to 91% by the end of 2014.  Are you using video?  I recommend checking out the forecasts that Cisco has made for visual networking by clicking here.  

Videos can be an effective way to capture your prospective customer’s attention.  I wrote about the importance of self-promotion in my book, How to Reinvent Your Career.  A big part of self-promotion is using video.  In a recent radio interview, I discussed some tactics to using video to promote your products and services.  Click here, to listen to the broadcast. 

Compukol.com recommended the following tips to help you with your video marketing:

  • Short videos: Make sure that your videos (whether you post them on your own website or a website like YouTube) are no more than 5 or 6 minutes long. If you have a video topic that you feel needs to be expanded way beyond the 5 or 6 minutes, it is a good idea to do a series of videos to cover the entire topic. People will be more inclined to watch and will really get a lot out of your videos if you feed them to your audience in small doses.
  • Sales pages: It is sensible to post your videos on your sales pages and to take that opportunity to discuss your products and their benefits or some business opportunity that you are offering to others. The video is helpful in making your potential customers comfortable and the points that you make in your video about your products are reinforced about your sales letter.
  • Key words: Search engines pay a great deal of attention to videos. When the search engines are looking at content and figuring out how to rank the various websites and their content, it is essential to do everything possible to make sure that your website appears as high as possible in the search engine rankings. You should do research to make sure that the keywords that you use in your content is optimum. You should choose keywords that will attract the kinds of leads and traffic that you want to pay attention to you and your business. Try to find out what your target audience is interested in and what they are looking for. Make sure that you include your keywords in headings, tags and resource boxes.
  • Clear structure and purpose: By using the appropriate keywords, you are ensuring that your video will be targeted properly. You need to make sure that your video answers the questions that your audience is thinking about when they start searching for answers. You need to make your communication and your content as clear as possible at all times.

I think you can even make your videos shorter than 5 to 6 minutes.  I have found that people prefer less than 3 to 4 minute videos.  I also think it is extremely important to include a landing page website address on your video.  You must be able to draw your customers to your site.  If you have a landing page where they can sign up for a free newsletter, that is one really effective way to build a customer base.

If you want more tips about how to make an effective video, click on the rest of the Compukol.com article by clicking here

In my conversation in yesterday’s interview, we discussed how simple and inexpensive it can be to create a video.  If you have a flip camera or video camera, you are well on your way.  A video does not have to be elaborately produced to be effective. 

Check out instructions from Youtube about how to make as well as optimize your video by clicking here.  For more general information about lighting, sound, etc. click here.

KIVA and IVA Talk Radio Interviews Dr. Diane Hamilton

Upcoming Episodes  

Date / Time: 10/20/2010 10:30 AM

Category: Jobs

Call-in Number: (347) 994-2414 

She’s an accomplished businessperson with real-life experience working in real estate, finance, technology and pharmaceutical industries. Her experience also includes working as an organizational development consultant helping companies with training, time management, emotional intelligence and facilitating the Myers-Briggs Type Indicator® Instrument.

She’s going to help get your career in focus!

To hear the first interview, click here.
To hear the second interview, click here.  There were some connection issues so I apologize if it sounds like we were talking over one another here.

Does Your Boss Want You Dead?

I teach several ethics courses where we discuss ethics  in the workplace.  Did you know that your employee can take out a policy on your life without you knowing about it?  Check out this article by Liz Pulliam Weston from MSN.

‘Dead peasants’ insurance pays your employer a secret, tax-free windfall when you die. Insurers have sold millions of policies to companies such as Dow Chemical.

Right now, your company could have a life insurance policy on you that you know nothing about. When you die — perhaps years after you leave your employer — the tax-free proceeds from this policy wouldnt go to your family. The money would go to the company.

Whats more, the company might use this policy to pay for retirement benefits and other perks not for you or your fellow workers, but for your companys top executives.

 

Sound outrageous? Such corporate-owned life insurance is also big business:

  • Companies pay a whopping $8 billion in premiums each year for such coverage, according to the American Council of Life Insurers, a trade group.
  • The policies make up more than 20% of the all the life insurance sold each year.
  • Companies expect to reap more than $9 billion in tax breaks from these policies over the next five years. The policies are treated as whole life policies. So, companies can borrow against the policies (though the IRS won’t let them write off the interest). And the death benefits are tax-free.

Hundreds of companies — including Dow Chemical, Procter & Gamble, Wal-Mart, Walt Disney and Winn-Dixie — have purchased this insurance on more than 6 million rank-and-file workers.

These policies, nicknamed dead janitors or dead peasants insurance, soared in popularity after many states cleared the way for them in the 1980s. Congress recently tried to crack down on the practice, to the howls of the insurance industry — which earlier this year managed to derail reforms.

The policies have generated lawsuits by survivors who got little or nothing when insured workers died. A couple of examples:

To read the rest of the article go to:  moneycentral.msn.com

Changing Careers: Get The Help You Need

With the recent release of my latest book, How to Reinvent Your Career, I’ve had a lot of people writing and asking me questions about how to make some career changes.  According to an article in the Independent.co, this is a big time for career changers. In that article, author Russ Thorne stated, “If you’re thinking about changing careers, you’re not alone: according to some recruiters, this is the busiest time of year for job changes, prompted by months of summer reflection. However, a total career change demands more than planning a valedictory leaving do: research, networking and training or voluntary work experience will boost your chances of standing on the other side checking out the color of the grass.”

I discussed a many of these ideas in a recent radio interview with Anna Banks.  It is very important to have a plan.  Probably one of the biggest mistakes I see people make is to not have goals written down with clearly measurable ways of attaining those goals.

One of the chapters in my book is titled “The Product Is You”.  I often write and speak about how you must see yourself as the product and market your skills.  Part of preparing to do that is to do a personal SWOT analysis.  For those of you who have not taken many business courses, SWOT stands for Strengths, Weaknesses, Opportunities and Threats.  Companies analyze these things on a regular basis.  I think individuals need to do the same thing. 

After self-analysis, you must also be sure to find ways to stand out in the crowd.  There is a lot of competition out there for the few coveted jobs.  I recommend reading some of the following articles to help you with social networking to get noticed and find your dream job:

6 Steps to Using Linkedin to Get That Job

I often write and speak to groups about how to use social networking to find a job and market one’s skills.  In my book:  How to Reinvent Your Career, I often write and speak about using social networking to find employment. In the marketing courses I teach, we discuss how to get that job you after graduation.  A very big part of obtaining that goal is to have a plan.  How can the recent college graduate, or anyone else, for that matter, utilize social media to find a job? 

I personally think LinkedIn is one of the best ways to get noticed.  Check out their latest series of videos at students to give them step by step guidance to learn how to set up their profile, build their network and find that job they love.

  1. Why should you join Linkedin 
  2. How to build your professional brand 
  3. Find your career passion 
  4. Build your network  
  5. Turn Relationships into Opportunities
  6. Nail the Interview

To find out more about finding a job and marketing yourself, check out: How to Reinvent Your Career: Make Money Doing What You Love.  

To find out more about online education and creating goals, check out:  The Online Student’s User Manual: Everything You Need to Know to be a Successful Online College Student.

Get a Job and Get Noticed By Taking Full Advantage of LinkedIn’s Capabilities

How to Reinvent Your Career by Dr. Diane Hamilton

With the release of my new book, How to Reinvent Your Career: Make Money Doing What You Love, I have been talking with a lot of people about ways for job seekers to get noticed. If you are currently in the market for a new job, don’t under estimate the importance of utilizing sites like Linkedin.  In a radio interview I did yesterday, talk show host, Anna Banks, and I discussed the value of Linkedin for the job seeker.  To listen to that interview, click here.  If you have not had a chance to take full advantage of what LinkedIn has to offer, take a moment to check out some of the links provided in this article to help you increase your exposure on their site to get noticed by prospective employers.

LinkedIn image
Website: linkedin.com
Location: Mountain View, California, United States
Founded: May 1, 2003
Funding: $103M

Southcoasttoday.com reported, “LinkedIn has become the new resume, so the importance of it from that regard cannot be understated for job seekers. Recruiters and hiring managers use LinkedIn as their primary research tool. Job seekers should ensure that their LinkedIn site tells their story well, uses key words that are likely to be searched, and includes a downloadable resume using a tool such as Slideshare, which is available on LinkedIn”

I personally also recommend considering importing presentations from Google Docs into your LinkedIn profile to showcase your talents.  To see how to do this click here

How big is LinkedIn?  According to Bakersfield.com “LinkedIn boasts of 80 million members in more than 200 countries. A recent post on Mashable.com notes the growing number of places recruiters are posting jobs, with LinkedIn at the top of the list. ”

If you are interested in reading more about Linkedin and ways to use it to find a job, check out some of these articles:

Monitoring Your Online Reputation

Using Keywords to Optmize Your Linkedin Site

LinkedIn’s New Signal Program

How to Find a Job on LinkedIn

How to Look Amazing on LinkedIn

Asking People to Join You on LinkedIn

The Top 5 Ways You Should Be Using LinkedIn to Find a Job

I am always on the lookout for articles about careers, social networking and education.   I hit the trifecta when I discovered Linkedin was offering Career Explorer for graduates.  TechCrunch recently a very interesting article they posted about the use of LinkedIn for students needing help with their career path.  The following is an excerpt from that article:

LinkedIn is launching a new data-focused feature, called LinkedIn Career Explorer, that provides college graduates with insights from other LinkedIn members to help them visualize a career path.

Career Explorer leverages data from the professional social network’s 80 million members to help students visualize and map successful career paths in a variety of industries. The product also shows college students job opportunities and salary information, the type of education and experience required, and will indentify people who can help them find these jobs.

So students can specify a type of job that they want to pursue or the company they want to work for and LinkedIn will show professionals who have succeeded in similar endeavors. Students can also access the best contact within their networks for certain fields or companies, and LinkedIn will recommend job openings.

The new feature will lead students to the Company Profiles (LinkedIn now has over 1 million profiles on the network), and encourage users to “follow” those companies to receive updates, including job postings, new hires and more.

Career Explorer is currently being rolled out to students at 60 universities in the U.S. and will eventually expanded to users from other educational institutions. The feature seems fitting for the platform and will no doubt provide a unique way for college students to see the career paths of those who have reached success in particular industries. Also, Career Explorer is a way to attract college students (and perhaps even ambitious high school students) as members of the community and perhaps gain loyalty among this age group.

To read the complete article click here.

Living Fully After 40 Radio Host Anna Banks Interviews Dr. Diane Hamilton

 

For those of you that are either in golden handcuffs, got laid off, are in an industry you don’t like, or are just ready for a change.  “How to Reinvent Your Career: Make Money Doing What You Love” by Dr. Diane Hamilton, helps you deal with the stresses, find the job best suited to your personality and interests, explains the education requirements and how to pay for them, teaches you how to network, gives you tips on how to face your fears, learn life balance, and improve your health to allow you to reinvent your career and your life.

To hear the interview click here.

To download the interview from Itunes click here.

Are You Satisfied With Your Career Path?

[SATISFY]

image via online.wsj.com

Many people are in transition between careers due to the economy right now. A lot of them are changing original focus in life and switching industries.  In my book, How to Reinvent Your Career, I wrote about how people sometimes find that the career or education they received when they were younger, may no longer interest them as they age. 

I found an article in the Wall Street Journal that included the above chart to be interesting because it ties into something I wrote about in my book.  Many of the jobs and opportunities that are now available, were not available when many of us first began our career. 

The above chart shows that the MIS or Management Information Systems major was more satisfied than some of the other popular majors.  When I received my first degree from Arizona State University in the 80s, MIS was not an option as the Internet and PCs were not available to the general public yet.  MIS is about collecting information and providing that information for the organization to run smoothly.  Computers are a big part of the MIS program.  

If you are considering making a career change, this chart may give you an idea of some of the fields that lead to a more satisfying career path.  Note on the chart, it states that the grades were asked if the set of jobs available were deemed satisfying, well-aid and with growth potential.  If those are important goals for you this information may be helpful.  What is important is to decide what your goals are and pick your major or career based upon those goals.

Living Full after 40 Host Anna Banks Interviews Dr. Diane Hamilton

Living Fully After 40 rss itune

LivingFullyAfter40

Living Fully after 40 is a talk show created to build a community of women to address the spiritual, emotional and psychological dimensions of midlife transition for women. Living Fully after 40 provides an opportunity for women in midlife to embrace challenge and examine their lives, careers and relationships in a supportive community. Living Fully after 40 features conversations with experts who empower women in crafting a future overflowing with tremendous possibilities – and making midlife the richest, most insightful and rewarding years of all.

How to Reinvent Your Career

If you have lost your job or are in a career that you dislike, there is hope. In her latest book, How to Reinvent Your Career: Make Money Doing What You Love, Dr. Diane Hamilton explains: There is, in fact a way to find YOUR definition of that dream job and make the money you deserve every day.
Mike Leonard of NBC Today‘s Show states: There has never been a better time to take note of Dr. Diane Hamilton’s wise and encouraging advice. Use this book as a road map to a better career and a more fulfilling life.”

Many people have recently lost their jobs, forcing them to recreate their jobs and their lives—allowing them to finally do what they love. There are more freelancers and new businesses than ever before. Out of some abominable situations can come great ingenuity.

Looking to reinvent your career? Dr. Diane Hamilton, author of the newly released book, How to Reinvent Your Career, has the experience and tools for creating a new work identity. After remaining in the same company for 20 years, she found the power to leave and reinvent her career and her life. Over the course of her working career she has reinvented herself 10 times, and with each job came a new lesson—both about life and the working world. Turning life lessons into real solutions, today Dr. Diane Hamilton is an author, speaker and teaches courses at multiple online universities.

The first step Hamilton recommends for reinventing a career is finding out what are the “tasks” one truly enjoys doing on a day to day basis. Starting in an administrative job, Diane realized early on that she loved to do paperwork and work on computers. To many people, this is the worst part of the day but for her, a satisfying way to spend her days. Now, 25 years later, Dr. Hamilton is very happy doing these things as an author and online university professor. Everyone has different passions. Once one learns what actually leaves them fulfilled, it is time to do the research and find the job that fits that skill set. Ultimately, enjoying what you do every day will squash those “Sunday Night Blues.”

Yes, believe it.

Some jobs are perceived as the “dream job” when in fact it is different for everyone. “I had what seemed to be the perfect job from the outside when I was a pharmaceutical rep. I rarely had to work a full day, I traveled, barely spent any time ‘in’ an office and was financially doing very well,” says Hamilton, “However that was someone else’s dream job, not mine. I refer to this situation as being locked into the golden handcuffs. There are ways to make money and still do the work you love.”

Personality tests are one way to find out what is the most suitable career to the individual. They are not to be underestimated. In her book Hamilton, a qualified Myers-Briggs instructor and certified emotional intelligence expert, explains the use of personal SWOT analysis, something commonly used by organizations, can be a great personal tool toward the road of job satisfaction and success.

Above all, times are changing fast. There is new technology and now with the advent of social marketing there is a new way to communicate every day. Being adaptable to change and knowing the right ways to network for mutually beneficial relationships are skills that can be carried over into any career. Taking this time to keep up with the times is an investment in the future—the path to that career dream come true.

About the Author

Diane Hamilton has a doctorate in business management. She currently teaches bachelor-, master-, and doctoral-level courses for six online universities. She has written several books including The Online Student’s User Manual, The Young Adult’s Guide to Understanding Personalities and How To Reinvent Your Career. To find out more about her writing, visit her website at http://drdianehamilton.com or her blog at http://drdianehamilton.wordpress.com/. Review copies are available.
How to Reinvent Your Career: Make Money Doing What You Love is available October, 2010 ($16.95/ Amazon). ISBN: 0982742819/9780982742815

PR Contact:
Rebecca Crowley, RTC Publicity
646-619-1178
rebecca(at)rtcpublicity(dot)com

  1. # #

To read full press release click here.

Serial Entrepreneurs Share Their Words of Wisdom from Inc

 

From Inc.com:  We asked the serial entrepreneurs on our list to name the most important thing they had learned as entrepreneurs. Click here for Inc’s favorites.

Serial Entrepreneurs Share Their Words of Wisdom inc.com

Kiva Talk Radio Women in Business Interviews Dr. Diane Hamilton

    Mark the date . . . October 20, 2010:   10:30 am and 5:00 pm

 Show Name:
 

KIVA Talk Radio’s Women in Business Interviews Dr. Diane Hamilton

 

      

 

      10/20/2010 10:30 AM – 45 min and 5:00 pm – 1 hour and 30 min

   

 Description:

 

 She’s an accomplished businessperson with real-life experience working in real estate, finance, technology and pharmaceutical industries . Her experience also includes working as an organizational development consultant helping companies with training, time management, emotional intelligence and facilitating the Myers-Briggs Type Indicator® Instrument.

She’s going to help get your career in focus! 

Optimizing Your Resume Using Keywords on Sites Like LinkedIn

In my book: How to Reinvent Your Career, I give a lot of tips about how to get an interview and obtain a job. Part of being successful in the interview process is to have a strong resume. Keywords are a big part of getting your resume noticed.

You may hear a lot about using keywords when optimizing websites. Now that sites like LinkedIn are increasing their searching capabilities, you may want to revisit how you have worded your online experience to be sure you are including appropriate buzz or key words. Employmentdigest.net suggests the following:

1. Go to web sites that represent companies and associations related to the candidate’s target industry in search of other buzzwords.

2. Search LinkedIn profiles of users who have similar jobs to see what keywords they’re using.

3. Go to association websites to see what keywords other industry professionals have used.

The specific words employers seek relate to the skills and experiences that demonstrate your experience with the skills necessary to do the job. Both hard and soft skills will fall in this category. Industry- and job-specific skills are almost always included in keyword lists. Highly technical fields can also include specific jargon or terms that demonstrate subject expertise. Job titles, certifications, types of degrees, college names and company names also demonstrate an applicant’s qualifications. Awards and professional organizations can also be considered strong keywords.

How to Prepare For Employment Tests

Many companies are testing their potential future employees. What can do you do to be sure you ace those tests? It helps if there is a way to find out what type of test they will be administering. If you know someone who works for the company, they may be able to tell you. When I was applying to be a pharmaceutical representative in the 80s, they gave me a personality test where I had to chose from groups of words that I would use to describe me and from words I would think others would use to describe me. Today, there are a lot more tests out there and it can be a challenge to find out which ones are being used.

The Washington Post had some advice for the job applicant faced with taking a test. Some of the advice they gave were to find out details about the test, search online for practice tests to try ahead of time, try not to over-analyze the questions, don’t get freaked out if you just simply can’t remember something, and ask for your results so that you can improve on areas where you didn’t do as well.

It is important to realize that testing is becoming part of the norm.  According to Forbes, “Psychological scrutiny and rigorous simulations are fast becoming a requisite part of the interview process. Gone are the days when a clutch golf swing or well-schmoozed dinner might score you a spot in the C-suite. The downturn has shed a decidedly unflattering light on subjective hiring practices. Even the standard application-interview-résumé-and-reference-check formula has come under fire for being too soft and unreliable.” 

To try out some free aptitude and employment tests, check out:

http://www.jobtestprep.co.uk/jtpsite/content/en-GB/3/chooseTrial.aspx

http://www.careerpath.com/

http://sjlibrary.org/research%5Cweb/iguide_subjectList.htm?t=36&catID=1095

Pharmaceutical Job Cuts

I was a pharmaceutical representative for over 15 years.  I have a lot of people contact me, asking for tips about how to get into that industry.  If you are considering pharmaceutical sales, this may not be the best time.  Many of the big companies have been cutting back their sales forces.  The company I worked for used to co-market a drug with Abbott Pharmaceuticals.  Pharmatimes.com reported today,“Abbott Laboratories is planning to cut around 3% of its workforce over the next two years, with the vast majority affecting Solvay Pharmaceuticals, acquired for 5.2 billion euros by the US major in February.” Abbott isn’t the only pharmaceutical company hitting hard times. 

A friend of mine who worked for Glaxo recently was offered an early retirement package to help reduce some of their sales force.

According to Fiercepharma.com, “The cuts come as some of the industry’s biggest players–Pfizer, Wyeth, Merck, Schering-Plough, and Roche–integrate the major buyouts they made in 2009. In order to squeeze out the most efficiency from a mega-merger, these companies must cut headcount to reduce overall costs. It’s an ongoing process that will continue to impact the industry’s job cuts levels.”

Pharma Layoffs by Month, 2010

Month Layoffs
January 8,170
February 25,875
March 308
April 1,049
May 6,943
June 830
July 2,023
August 255
TOTAL 37,265

Number of College-Educated Workers Increases Nearly Every Year

All of the increase in employment over the past two decades has been among workers who have taken at least some college classes or who have associate or bachelor’s degrees—and mostly among workers with bachelor’s degrees. The number of these college-educated workers has increased almost every year. Over the 1992–2009 period, the number of college-educated workers increased from 27 million to 44 million. In contrast, the number of employed people with only a high school diploma or without a high school diploma has remained steady or decreased.

What is an ePortfolio or Career Portfolio and How Do I Create One?

Today’s Ask Dr. Diane:  When I graduated from high school, I was told to set up a career portfolio.  What is that and how do I do it? 

For a complete explanation for “what is a career portfolio” click here.  The basic definition of a career portfolio is a collection of things that represent your skills and accomplishments.  Like a resume, it contains your education, awards, honors, work experience and strengths. 

There are several ways to develop a career portfolio.  You can find sites where you can pay to upload media you have designed or other things you would like to highlight to potential employers.  There are also a lot of free sites like Linkedin where you can display a lot of your information for others to find you and see your skills and abilities. Many professionals such as educators, journalists, artists and others have used career portfolios for years.  Recently many other types of job-seekers are finding that they want to be able to showcase more of their skills and abilities as well. 

It can take a bit of a time commitment to initially set up your portfolio, but in the end, it will be easier to update and add things once it is prepared. 

Quintcareers.com gives the following examples of things you should include in your portfolio:

  1. Career Summary and Goals: A description of what you stand for (such as work ethic, organizational interests, management philosophy, etc.) and where you see yourself in two to five years.
  2. Professional Philosophy/Mission Statement: A short description of the guiding principles that drive you and give you purpose. Read more in our article, Using a Personal Mission Statement to Chart Your Career Course.
  3. Traditional Resume: A summary of your education, achievements, and work experience, using a chronological or functional format. If you need help developing a resume, visit Quintessential Careers: Fundamentals of a Good Resume.
  4. Scannable/Text-Based Resume: A text-only version of your resume should also be included. More information about this type of resume can be found at: Quintessential Careers: Scannable Resume Fundamentals.
  5. Skills, Abilities and Marketable Qualities: A detailed examination of your skills and experience. This section should include the name of the skill area; the performance or behavior, knowledge, or personal traits that contribute to your success in that skill area; your background and specific experiences that demonstrate your application of the skill.
  6. List of Accomplishments: A detailed listing that highlights the major accomplishments in your career to date. Accomplishments are one of the most important elements of any good job-search. Read more in our article, For Job-Hunting Success: Track and Leverage Your Accomplishments.
  7. Samples of Your Work: A sampling of your best work, including reports, papers, studies, brochures, projects, presentations, etc. Besides print samples, you can also include CD-ROMs, videos, and other multimedia formats.
  8. Research, Publications, Reports: A way to showcase multiple skills, including your written communications abilities. Include any published papers and conference proceedings.
  9. Testimonials and Letters of Recommendations: A collection of any kudos you have received -– from customers, clients, colleagues, past employers, professors, etc. Some experts even suggest including copies of favorable employer evaluations and reviews.
  10. Awards and Honors: A collection of any certificates of awards, honors, and scholarships.
  11. Conference and Workshops: A list of conferences, seminars, and workshops you’ve participated in and/or attended.
  12. Transcripts, Degrees, Licenses, and Certifications: A description of relevant courses, degrees, licenses, and certifications.
  13. Professional Development Activities: A listing of professional associations and conferences attended — and any other professional development activities.
  14. Military records, awards, and badges: A listing of your military service, if applicable.
  15. Volunteering/Community Service: A description of any community service activities, volunteer or pro bono work you have completed, especially as it relates to your career.
  16. References List: A list of three to five people (including full names, titles, addresses, and phone/email) who are willing to speak about your strengths, abilities, and experience. At least one reference should be a former manager. Read more in our article: The Keys to Choosing and Using the Best Job References in Your Job Search.

eHow has a useful article for how to create your online career portfolio for free. 

They also suggest the following tips and warnings:

Tips & Warnings

  • Creating an online portfolio will increase your chance of landing your dream job
  • Always be honest with yourself when displaying your qualifications
  • Give your website address to prospective employers to market yourself
  • Don’t be dishonest because it will backfire!
  • Only give your website to legitimate employers
  • Do not include official transcripts online because it includes your SSN
  • Only give your personal information to only jobs you have applied for
  • Do not include your web portfolio address on your online resume with any online career site such as Monster, Hot Jobs, Vault and Career Path. Read more by clicking here.

The Fox School of Business had an interesting article about how you should spend a moment to Google yourself to see what others might find out about you online.  They reference the following statistics:  44% of hiring managers use google, myspace, and facebook to do online background checks on candidates. Nearly 1/3 of these background checks lead to rejection of a candidate.

Some tips they suggest to create your own online image include:

  1. Join Linkedin.com.  This is a great site that will allow you to create a professional social networking “resume” and allows you the chance to connect to a lot of great contacts.  Your linkedin.com profile will also show up when you google your name.  Use this to your advantage and list all of your strengths, education, and experience using well written short descriptions. 
  2. Start a blog.  Starting a blog is not just for people with uncommon niche interests.  Find a topic you find interesting and is relevant to your professional life and write in it often.  Read other blogs on industry news and comment.  All of these small things will help to create a good social presence for your on the internet. 
  3. Check your Myspace and Facebook profiles.  If there is anything that would give an employer the wrong impression of you, take it down!  Pictures should be professional.  You can stand out from the pack if you use your myspace or facebook page as another tool in your job search strategy.  Not everyone has the attitude of “it’s just a social profile.”  Make sure all privacy settings are enabled so only close friends can see things about you.
  4. For those more web savvy people, start a website or create an online resume.  These can be great additions to your paper resume and you can certainly include a link to your online resume on your paper resume and in any footings or signatures of any emails you send to employers regarding your job search.   You can detail more experiences, share some volunteer experiences and even include pictures, showcase some examples of your work.  Be careful with this though….professionalism is of utmost importance.

A useful student-centered platform for building an eportfolio is available at eportfolio.org.  Once you register, you can set up your portfolio as a student, faculty or institution.  You can then control what goes into your portfolio, who can see it, and can create several versions of it to use based on who you want to view it.  There are fees for this based on how many megabytes of storage you would require. 

In schools, some students are being taught to create web pages using a virtual learning environmental (VLE) that are not as easily accessible outside of the environment in which they are created.  A good alternative for a student who wants a format that is easier to share outside a school environment, would be to get signed up with a free account on Linkedin.  Linkedin has added a lot of features that allows people to showcase more than just work experience.  Users can also import Google Docs presentations, include a WordPress blog, and there are many more options available to update and promote abilities to prospective employers or potential connections.

For an example of a Linkedin portfolio, you can look at mine by clicking here.  To see all of the options I have added to mine, you can send me a request to be linkedin with you.  I accept all invitations.  At that point, you can see how I have incorporated Google Docs, WordPress and other features to display my information.

50 Famous People Who Failed Before Becoming Successful

In my book, How to Reinvent Your Career, I write about how some things we see as failures may actually lead us to something better.  The following is a list of 50 famous people compiled by Katrina Solomon from onlinecollege.org who failed before they became successes:

  1.  Henry Ford
  2.  R. H. Macy
  3.  F. W. Woolworth
  4.  Soichiro Honda
  5.  Akio Morita (Sony)
  6.  Bill Gates
  7.  Harland David Sanders (KFC)
  8.  Walt Disney
  9.  Albert Einstein
  10.  Charles Darwin
  11.  Robert Goddard (rocket researcher)
  12.  Isaac Newton
  13.  Socrates
  14.  Robert Sternberg (President of APA)
  15.  Thomas Edison
  16.  Orville and Wilbur Wright
  17.  Winston Churchill
  18.  Abraham Lincoln
  19.  Oprah Winfrey
  20.  Harry S. Truman
  21.  Dick Cheney
  22.  Jerry Seinfeld
  23.  Fred Astaire
  24.  Sidney Poitier
  25.  Jeanne Moreau (actress)
  26.  Charlie Chaplin
  27.  Lucille Ball
  28.  Harrison Ford
  29.  Marilyn Monroe
  30.  Oliver Stone
  31.  Vincent Van Gogh
  32.  Emily Dickinson
  33.  Theodore Seuss Giesel (Dr. Seuss)
  34.  Charles Schulz
  35.  Steven Spielberg
  36.  Stephen King
  37.  Zane Grey
  38.  J. K. Rowling
  39.  Monet
  40.  Jack London
  41.  Louisa May Alcott
  42.  Wolfgang Amadeus Mozart
  43.  Elvis Presley
  44.  Ludwig van Beethoven
  45.  Igor Stravinsky
  46.  The Beatles
  47.  Michael Jordan
  48.  Stan Smith
  49.  Babe Ruth
  50.  Tom Landry

Cities Where Women Earn More Than Men

Median Wages for Women vs. Male Peers

Metro Area    Wage Ratio   
Atlanta, GA 121%
Memphis, TN-AR-MS 119%
New York City-Northeastern NJ 117%
Sacramento, CA 116%
San Diego, CA 115%
Miami-Hialeah, FL 114%
Charlotte-Gastonia-Rock Hill, NC-SC 114%
Raleigh-Durham, NC 114%
Los Angeles-Long Beach, CA 112%
Phoenix, AZ 112%
Richmond-Petersburg, VA 112%
San Francisco-Oakland-Vallejo, CA 111%
Cincinnati-Middletown, OH-KY-IN 111%
Oklahoma City, OK 110%
Riverside-San Bernardino, CA 109%
Salt Lake City, UT 109%
Dallas-Fort Worth, TX 108%
St. Louis, MO-IL 108%
Kansas City, MO-KS 108%
Columbus, OH 107%
Washington, DC-MD-VA 106%
San Antonio, TX 106%
Milwaukee, WI 106%
Jacksonville, FL 106%
San Jose, CA 105%
Houston-Brazoria, TX 104%
Tampa-St. Petersburg-Clearwater, FL 104%
Portland, OR-WA 104%
Cleveland, OH 104%
Orlando, FL 104%
Las Vegas, NV 104%
Austin, TX 104%
Providence-Fall River-Pawtucket, MA-RI 104%
Nashville, TN 104%
Louisville, KY-IN 104%
Birmingham, AL 104%
Chicago, IL 103%
Norfolk-VA Beach-Newport News, VA 102%
Philadelphia, PA-NJ 101%
Boston, MA-NH 100%
Detroit, MI 100%
Minneapolis-St. Paul, MN 100%
Baltimore, MD 100%
Denver-Boulder, CO 100%
Pittsburgh, PA 100%
Indianapolis, IN 100%
Hartford-Bristol-Middleton-New Britain, CT 100%
Seattle-Everett, WA 96%
New Orleans, LA 93%
Buffalo-Niagara Falls, NY 92%

 

You May Be Looking For A Job But Your Emotional Intelligence May Be What Needs Work

The job market is over-crowded with applicants all applying for the few coveted jobs.  What makes one person stand out in the crowd over another?  One thing may be their emotional intelligence.  Emotional intelligence (EI) has become a buzz word in the last 10-15 years, thanks mostly to Daniel Goleman who has popularized EI through several mainstream books.  Goleman’s definition of EI is not the only definition of EI.  In fact, there are several authors who have defined EI in slightly different ways. I think one of the basic and most easily understood definitions is:  Emotional Intelligence is the ability to understand one’s own emotions as well as those of others.

Why do employers care about this?  By having the ability to understand other people’s emotions, you can have more empathy, social intelligence and interpersonal skills.  In my dissertation, I examined the relationship between emotional intelligence and sales performance.  I did indeed find that a correlation existed between the two. Those with higher EI levels did produce more sales.  Employers know about the importance of having EI now and are looking for it in their potential employees. 

What if your emotional intelligence quotient or EQ is low?  The good news is that Goleman and others have shown that EI can be improved.  I would recommend reading Daniel Goleman’s book, Emotional Intelligence: 10th Anniversary Edition, Why it Can Matter More Than IQ. Another important book is by Authors such as Hughes, Patterson, and Terrell, who offer training activities that help develop specific areas of emotional intelligence. Although their book, Emotional Intelligence in Action, is aimed at leaders, it would be helpful to those looking for exercises to develop their emotional intelligence.

Top 5 Ways You Should Be Using Linkedin To Find A Job

 

  1.  Input a presentation from Google Docs to showcase your abilities. It is simple to create presentations in Google Docs that are very similar to a PowerPoint presentation.  There is an application you can add within Linkedin that allows you to access the Google Docs presentation.  When your contacts look at your profile page, they will be able to see your presentation.
  2. Use the Question and Answer section to either ask a question and get connected or answer a question and become an expert.  If you go to the “More” tab and pick Answers, you will find this section.  Then click on Career and Education.  You can look for topics that may help you with your career search, ask a question or answer one. Every time you answer a question and someone picks your answer as the best answer, you get one point toward being someone listed with expertise.  You will notice tabs for open questions, closed questions and experts.  Becoming an expert can help promote your skills to more people and open up more job options for you.
  3. Be sure you have combined your outgoing messages your post on your home page with Twitter.  There is a little box you need to check to be sure that any updates you post will not only get posted on Linkedin but also on your Twitter page.  If you do not have a Twitter page, it is easy to set up and free. Just go to Twitter.com.
  4. Import your WordPress blog into Linkedin.  Just as you were able to include Google Docs through adding an application, you can do the same for your blog.  In this way, people will be able to see your blog on your profile page. 
  5. Check out all of the extra add-on applications that are available including:  Polls, Google Presentation, Blog Link, Box-Net, Portfolio Display, SlideShare Presentations, SAP Community Bio, Company Buzz, My Travel, Reading List, Huddle Workspaces, Real Estate Pro, Tweets, Events, and Legal Updates.  If you have a lot of good multi-media to display, Portfolio Display would be a good addition. 

5 Places to Find a Job and 5 Places Not to Find a Job

Where the Jobs Are from AOLjobs:
  1. Michigan — added 27,800 jobs
  2. The District of Columbia — added 17,800 jobs
  3. Massachusetts — added 13,200 jobs
  4. New York — added 10,500 jobs
  5. Minnesota — added 9,800 jobs

 

North Dakota continued to register the lowest jobless rate at 3.6 percent, followed by South Dakota and Nebraska, 4.4 and 4.7 percent, respectively.

Where the Jobs Are NOT

The states that lost the most jobs are:

  1. North Carolina — lost 29,800 jobs
  2. New Jersey — lost 21,200 jobs
  3. Illinois — lost 20,200 jobs
  4. California — lost 9,400 jobs
  5. Kentucky — lost 8,000 jobs

To see the rest of the article, click here.

How to Use Google Docs and Linkedin to Get a Job

I often write about different ways to obtain a job.  One of the best ways is through networking and having strong visibility.  A great tool that you can use to accomplish this is Linkedin’s ability to input from Google Docs.

If you don’t have a Google account, I recommend getting one.  It is free and easy to set up.  Go to Google Docs at https://docs.google.com/ to set up your presentation.  Your main page will look something like this.  I have presentations listed here but yours will be blank on the right when you first sign in.

You will need to create a new presentation by going to the create new drop down menu at the top left.  I recommend creating a presentation that highlights “you” and your abilities or accomplishments.  If you are trying to find a job, you need to create a presentation that makes people notice you and want to hire you.

Pick presentation and a window will open up that looks a lot like what you see when you want to create a PowerPoint presentation.

You will create your presentation here just as you would in Powerpoint by adding text and pictures.  When you are finished you will go to the share dropdown menu at the top right and the following window will be displayed.  This is where you can share your presentation by copying the link, or sharing directly into Facebook, Twitter, Gmail and Buzz

This is also where you will decide who can view your presentation.  To make changes, pick “change” to open up a new window.

To see what this actual presentation looks like in Google Docs, click here.

This will allow you to have your presentation viewable on the web.  Once you save this, you can go to Linkedin and be able to add the Google Docs application there.  On your profile page in Linkedin you will see an add applications picture that looks something like this:

Note that the featured app will change so it may show a different picture each time you sign on.  It should be located on the left side of your screen as you scroll down on your profile page. Once you click on the see all applications link at the bottom, it will pull up a list of applications they offer such as:

You will need to click on the Google Presentation icon and that will bring up the following

You will want to be sure that both boxes are checked at the bottom You will need to click on the link that tells you to go to the application where you will see the following:

Mine has a presentation already showing but yours will be blank until you add one.  To do this, you will pick create your presentation which you will do or you will already have done in Google Docs.  When you are finished be sure you pick the share this presentation with my connections link that will be in the lower right corner.

Once you are finished, your presentation will show up on your Linkedin profile page and will look something like this:

Not only will people find out more about you, they will also see that you are technologically savvy.  In today’s competitive job market, this is one more effective tool to use to stand out in the crowd.

Free Webinars Offering Career Advice

For anyone looking for career advice, Bryant & Stratton College Online is stepping up to help.  The college is dedicated to helping people succeed and right now they are offering FREE webinars designed to help people get the knowledge and skills they need to become better prepared for their current or future job.

“Build Your Professional Brand”
Date: August 24, 2010
Time: 2 p.m. to 3 p.m. EDT
To Register Visit: https://www1.gotomeeting.com/register/135369880
Your professional brand is simply all the ways you showcase your professional strengths, attributes, interests and experience to the world.  Fortunately, there are things you can do to start building the professional brand that will make you stand out as a strong contributor to any company – even if you are a student, unemployed, or don’t yet have work experience in your chosen field.  This webinar will teach participants how to build a professional brand and how to showcase their value to potential employers.
 
“How to Build a Resilient Career”
Date: September 16, 2010
Time: Noon to 1 p.m. EDT
To Register Visit: https://www1.gotomeeting.com/register/651626593
To build a resilient career, one that will sustain you over the decades of your working life, you need to make smart choices, take responsibility for outcomes and be able to figure out your best options when things don’t turn out as planned.  The good news:  there are solid strategies for dealing with career opportunities (and disasters).  Knowing these strategies will help provide the confidence needed to be a truly independent professional, regardless of what’s going on in the job market.

Have You Updated Your Job Skills?

In my book How to Reinvent Your Career, I write about taking a skills inventory. It’s important to look at how things have changed since you last made a career move, and decide whether you’ve kept up with the changes around you. Are you lacking some important skills? I recommend assessing your skills inventory and deciding whether you need to get some training in some of the following areas:

  1. Computer use
  2. Networking
  3. Interview performance
  4. Job Hunting
  5. Communication
  6. Analytical research
  7. Adaptability
  8. Diversity awareness
  9. Leadership
  10. Planning/goal setting
  11. Problem solving
  12. Teamwork
  13. Multi-tasking
  14. People skills
  15. Self-reliance

Remember that these are all important skills that employers are going to be looking for in prospective employees. Remember to highlight your abilities in each of these areas when writing your résumé.

Ask Dr. Diane: Do You Have A Question?

I have dedicated  a section of my blog to answering questions about the topics I cover in my books.  If you have a question about online learning, personalities in the workforce, how to get a job or reinvent your career, personal finance, social media or any of the other topics I cover here, please  email me at diane@drdianehamilton.com and I’ll be happy to post it here with my response.

Six Tips That Will Get You A Better Job

In a recent article by EmploymentDigest.net, the author gave 6 tips that will get you a better job. These include: converting things you love into a career, having people refer you, improving your resume, improving your skills, getting certified, and looking for more possibilities.

I agree that these things are important.  In fact I included these tips and more in my book How to Reinvent Your Career: Make More Money Doing What You Love.  If you are considering changing careers, one of the biggest mistakes you can make is to let opportunities to meet people pass you by.  I would like to add 6 more tips to the list he suggested. Here are some things to consider when you are out and about:

  1. Talk to people you would normally not talk to at stores and while you wait in lines to buy things.  Avoid the creepy or scary people of course.  But choose those that look like they may have something in common with you or are dressed in garb that you would like to wear for the type of job interest you have in mind.  By talking to people, you open up the opportunity to exchange information and expand your connections.
  2. Always have a supply of your business cards with you.  If you don’t work for a company, print up some simple contact information cards with your email, phone and any website or social networking information that you would like to share.
  3. Have an unusual way of being remembered.  I used to print my business card on stickers and attach them to the top of an Altoids box of mints.  I would give those away to customers that I wanted to have them remember me.  Think of little things you can do to be remembered in people’s minds and present them to people you meet that you would like to work for or do business with in the future.
  4. Do something for someone else.  If you help people, they will want to help you.  If there is an industry you want to be in, find someone in it to help.  I know a lot of people want to be pharmaceutical representatives, for example.  If they submit your resume, they get paid a finder’s fee.  Find out what is in it “for them” to have someone refer you.
  5. Remove any damaging information from the Internet that could hurt your chances of being hired.  Remember that fun weekend you posted on Facebook?  So will the person interviewing you if it is available out there.
  6. If you get an interview with someone that you can research online, do your homework.  Find out all you can about them that is complimentary or interesting.  People like to talk about themselves.  It also shows you cared enough to find out more about them or their company.

How to Deal With Difficult People at Work

I recommend reading the Careerplanner’s article about how to work with difficult people.  Click here for the full article.  In it they list the 5 most difficult people to work with as:

1.  The Chatterbox

2.  The Gossip

3.  The Complainer

4.  The Delegator

5.  The Credit Grabber

In our book about personalities, my daughter, Toni Rothpletz, and I go into detail about how to work with difficult personalities.  In the working world, think of the advantage you would have if you could understand why people act the way they do, and could play on that. You could get along with even the most annoying of characters. You could play the “get promoted” game, because you’d have insight into what people really wanted. You wouldn’t have to guess why people weren’t responding to you, or try to come up with ideas that were never going to fly in the first place. Think of all the time you’re currently wasting being frustrated by people. By understanding yourself and others, your job could actually become something you enjoy doing.

Ask Dr. Diane: Starting Over In Life – How to Catch Up Financially

Today’s Question Is:    I am pursuing my Masters. I am divorced, 49 and just starting over in my life.  I now have a 30 year mortgage on a home (I look at it as an investment).  I really am worried about my future and how well off I will be financially.  Starting over has cost me a fortune but personally I am extremely happy, until I think about my future, and then severe anxiety.  Not to mention paying student loans.  Anyway do you have any resources for women like me?  I feel happy that I am an RN and am actually working but I want to be better off financially.

Answer:  Thanks for the question.  Having a masters can only help you in the long run.  It opens doors for you in terms of work possibilities.  You said you like being an RN.  Are you interested in teaching as well?  I like the site http://higheredjobs.com. They list teaching jobs for people with a master or doctoral degree.  I think teaching online could be a good part time way to get extra money and also set you up for a possible full time job in the future should you want to stay home, not be in nursing any more and/or not be worried about your age being a factor in finding new career opportunities.  I am almost 48 … and realistically we are not at our most marketable age.  I write about this in my book How to Reinvent Your Career.  It will be available on Amazon in about a month or so.  You can find out more here on my website and on my blog at www.drdianehamilton.wordpress.com or on Facebook.
 
Be sure you are putting the maximum amount away in your 401k or your IRA if you don’t have a 401k. After you turn 50, you can put an additional $5500/year away in your 401k to catch up if you are behind. Many people are working past the retirement age of 65.  If you have your masters and have some online teaching experience that you could be developing now, you will be able to supplement income nicely and not have to work a full 8-hour day.  The extra income could also help you pay off those student loans. 
To hear more financial advice, listen to my recent interview with Dean Voelker by clicking here.

How to Reinvent Your Career: Make Money Doing What You Love Facebook Page

How to Reinvent Your Career by Dr. Diane Hamilton

There is now a Facebook page for How to Reinvent Your Career: Make Money Doing What You Love at http://bit.ly/9A1Qge

Ask Dr. Diane: How to Become an Online Professor

Ask Dr. Diane:  How Do I Become an Online Professor?
 
Today’s Question:  One of my goals is to teach for an online university. Is a Masters enough or do I need a PhD? What can I do to enhance my chances? Do I need teaching experience or does work experience with education qualify me?

These are all very good questions.  A lot of these questions are answered in a book by Dr. Danielle Babb called Make Money Teaching Online.   http://www.amazon.com/Make-Money-Teaching-Online-Credibility/dp/0470100877/ref=ntt_at_ep_dpi_1.  Dr. Dani gives some great advice.  She was on my doctoral committee and she really knows her business.  I highly recommend getting a copy of her book. 

There are some schools that allow you to teach with a Masters.  Some schools do prefer a PhD – especially for teaching higher level courses.  I think the best site to find online teaching jobs is www.higheredjobs.com.  Your best bet to enhance your chances of getting accepted is to apply for actual jobs that are listed on sites like Higheredjobs as well as through other sites like www.monster.com.  I have seen the University of Phoenix on Monster but not on Higheredjobs – so it is important to look at several sites to find all of the jobs out there. It is good to have online teaching experience but not all schools require it.  They like to see that you have real world working experience which is helpful when you are participating and sharing in the classroom.    

10 Tips If You Want To Be A Pharmaceutical Sales Representative

            I was in pharmaceutical sales for 15 years so a lot of people ask me about how to get a job in that industry.  Many people see being a pharmaceutical representative as a glamorous job.  It can be.  I write about my experiences with pharmaceutical sales in my book How to Reinvent Your Career.  Being in pharmaceutical sales was not a good fit for me personally.  However, it can be a good job for a lot of people.  There are good and bad aspects to any job. 

            Pharmaceutical sales may be a good job if you:

  • Like driving
  • Like not being at a desk
  • Like being in sales
  • Like traveling
  • Like making decent money
  • Like having a company car
  • Like having good benefits
  • Don’t mind having a boss riding with you watching you work at times
  • Enjoy taking doctors out for dinners/lectures

I can remember sitting at round table discussions with other representatives where we would talk about the things we liked about the job. Many people would say they liked driving and be away from an office.  I personally like office-based jobs, as long as you are not required to always be there 9-6 every single day.  But it can be nice to get out and about once in a while.

Pharmaceutical sales may not be a good job if you:

  • Don’t like driving
  • Like to work in an office
  • Like administrative work
  • Don’t like traveling
  • Don’t like the pressure of sales
  • Don’t handle rejection well
  • Don’t like to have a boss riding with you watching you work at times
  • Don’t like to hold a lot of luncheons and give presentations
  • Don’t enjoy having to take doctors out for dinners/lectures.

I live in Arizona where it is HOT HOT HOT!  It could be very difficult to do that job in the summer.  I think it could be just as tough to do that job if you lived in Seattle where it was always raining or Michigan in the winter.  Any job where you are going in and out of your trunk a lot out in bad conditions can be tough to do day in and day out. 

Pharmaceutical sales was not the best fit for me personally because I prefer to do administrative tasks rather than drive around and go from office to office.  In fact, I was happiest when I was doing my expense reports and other tasks that most sales people would hate.  The key is to find out what types of tasks you enjoy and pick your career based upon those.

If you think that a pharmaceutical sale is a good fit for your personality, you should consider the following:

  1. Realize every guy/gal and their brother/sister seems to be looking for a pharma job so you will need to stand out in the crowd.  Rev up your resume with bulleted points about things you have done in past jobs that showed you increased business, won awards, etc.
  2. They want sales people.  If you don’t have any sales experience, you should consider getting at least a year of experience before applying.
  3. Don’t start with Merck if you have no experience.  Certain companies like Merck hire the cream of the crop people that have had experience, possibly have a pharmacy degree, etc.
  4. You MUST have a college degree.  Usually they do not really specify a certain degree.  When I first started, they preferred science degrees.  Later they decided having a business degree was preferable.  I have seen everything from a sociology to a law degree as acceptable in the industry.  The main point is that you just have one.
  5. You have a better chance of getting into pharma sales if you can find a representative that is already working for a company.  Reps may actually get paid a referral fee should they recommend someone who gets hired.  It behooves them to submit your resume.
  6. If you don’t know a pharma rep., you should still apply to all jobs listings on the major sites such as MonsterCareerbuilder, etc.  but also look at some of the pharmaceutical specific job sites like Medzilla, PharmaceuticalCrossing, Biospace, and Pharmaopportunities. You can also go to this link for a more complete list: http://www.pharmaceuticalwork.com/Links.html
  7. If you get an interview, be sure you know your stuff!  Do not go into the interview without knowing everything about the company and their products.  Be prepared to answer why you want to work there vs. somewhere else.  Know what they have in R&D and are working on in the future.
  8. Be prepared for a lot of interviews.  When I was in the industry, they would first screen your resume, then do a phone interview and then do at least one face to face interview.
  9. Expect to take some sort of personality assessment.  They are looking for true sales professionals and they want to see that your personality fits that profile.
  10. Be prepared that you will need to pass a physical exam, you cannot  have a bad driving record and you can be sure they will Google you to see if there is anything bad about you on the Internet. 

The Career Guide: 25 Companies Hiring This Month August 2010 – No. of Posts and Locations are also given

25 Companies Hiring This Month August 2010 – No. of Posts and Locations are also given

Check out the above article from careerguide for some companies hiring this month. There is a lot of competition out there for jobs. Be sure you have done all you can to prepare to help stand out in the crowd. For more information to help you with this, check out the free newsletter about reinventing your career avialable by clicking here

Free Help: Job and Career Changers and Seekers

To sign up to receive my free newsletter containing helpful information about reinventing your career, including how to deal with change, choosing careers, facing fears, knowing your options and more. . . click here.

The information in this newsletter includes some excerpts from my book  How to Reinvent Your Career:  Make More Money Doing What You Love that is due to be published this summer.  To get a head start  before the book is even available, sign up for the newsletter today!

Dean Voelker Interviews Dr. Diane Hamilton

WHME-FM Radio Show

Listen to Dean on WHME 103.3 FM for Improving Your Financial Health “Improving Your Financial Health”
Listen to this Radio Program
with Dean Voelker, AAMS
on WHME-FM in South Bend, IN
Saturdays at 9:00am EST
Click Here: 2010 Archived Shows

Upcoming Show – “Improving Your Financial Health”

  • –>07/31/2010 – Dr. Diane Hamilton (Upcoming Show)
    My guest this week is Dr. Diane Hamilton – www.drdianehamilton.com. Diane has a Doctorate in Business Management and currently teaches business courses for six online universities. Along with her teaching experience, she has more than 25 years of business and management experience. Dr. Hamilton has also written several books and articles which focus on understanding online education, and personal finance for young adults. Her most recent book, Ten Things Young Adults Need to Know to be Financially Savvy is designed to teach young adults basic principles of personal finance. The unique and innovative style of the book engages young readers to learn about money management, home-buying and other areas of personal finance in an entertaining and personal way that is far from the typical dull text available on the subject. Please join me for a lively discussion with Dr. Diane Hamilton as we talk about how to keep young people better informed.
  • Dr. Diane Hamilton

    My interview with Dean will be on Saturday’s show and you can also check back on Dean’s site at www.helpmy401k.us for the actual interview file if you miss it.

    Top 10 Personality, Career, IQ and EQ Tests

    This is a list of personality, career, IQ and EQ (emotional quotient) tests that you might want to take to find out more about your personality, intelligence and personal preferences.  I list some of these in my book: How To Reinvent Your Career.  Now that there are so many people looking for jobs, it makes sense to find out more about your personality and preferences to see which jobs would be a good match for you. 

    Self Help: Improving Your Lifetime Potential – Dr. Diane Hamilton

    My website www.drdianehamilton.com is dedicated to helping people improve their lifetime potential.  What does that entail?  I am always studying self-help articles to improve “me”.  I find that a lot of others do the same.  I use my website and blog as a way to share those things that I have learned through my research.  It can take a lot of time to find how to do certain things or how to improve your life in certain ways.  I hope that with my research, I make your research a bit easier.

    Career

    I like to study careers and different jobs that become available due to new technologies and advancements.  My degrees are in Business Management with a strong focus on Human Resources and Personnel Management.   In my book How to Reinvent Your Career I include a lot of information about how to improve yourself in order to get that career that is a good fit for you.  The anticipated publication of this book is early Fall, 2010.

    In the meantime, I recommend checking out some of the following sites for more information to help you with your own research:

    Personal

    There are always personal areas we can develop. I love books like The Art of Happiness by the Dalai Lama.  Tony Robbins also inspires me quite a bit.  It can be easy to get bogged down in negative thinking.  We all have that inner voice that we barely notice in our minds.  I think it is important to pay attention to it, to be sure we are not focusing on negative thoughts. 

    I recommend that you check out some of the following sites for more information about self-help topics:

    Health

    Having worked in the pharmaceutical field for 15 years, I received a lot of health-related training.  I have a CMR certification which was a pretty intense graduate-level program where I learned about medicine, disease management, and how the different systems in the body function.  One thing that I had to learn in my own personal life was the importance of being healthy as compared to just being thin. 

    I recommend that you check out some of the following sites for more information about health-related topics:

     Education

    I currently teach for 6 online universities and personally have a PhD in Business.  I am a big advocate for a continued life-long education.  I never stop taking courses.  I love to learn new things. The great thing about the Internet is that there is a wealth of information out there that is FREE! 

    I recommend that you check out some of the following sites for more information about paying for education:

     I recommend that you check out some of the following sites for more information about free education:

    Technology

    My latest passion has been to learn more about social networking.  It can be so complicated because there are so many different sites out there.  I do like to use sites like Posterous which allow you to update many different sites easily with just one email.  I am always looking for great suggested sites and things to read.

    I recommend that you check out some of the following sites for more information about social networking:

    I hope some of my links are helpful to those of you who have similar interests to mine.  I welcome hearing back from those of you who have found sites that you like as well.  I am constantly updating my lists so check back on occasion to see some new site that I think are useful.

    Free Education

    If you are thinking of changing careers but don’t think you have enough training or education  . . .  in my book How to Reinvent Your Career, you will be able to find some suggestions about how to learn things for free.
     
    One of my favorite new ways to learn things is through iTunes’ program called iTunes U (the U stands for university). Some very well respected universities participate in iTunes U, and offer many free video downloads that you can access to learn about almost anything. Even if you aren’t considering changing jobs, I highly recommend checking out their free lectures.

    You can also learn a lot on iTunes through their podcasts, which are also free. A podcast is a recorded audio program that you download onto your computer, iPod or MP3 device. There are excellent podcasts on just about any topic you can imagine.

    For a list of some great free educational sites, check out the following:

    1.    iTunes U: http://www.apple.com/education/itunes-u/ – iTunes have their university courses as well as regular podcasts available. Be sure to check out all of the free things iTunes has to offer.

    2.    ‘Stuff you should know’ podcast  (the hosts Josh and Chuck are great!): http://electronics.howstuffworks.com/stuff-you-should-know-podcast.htm

    3.     MIT Open Courseware: http://ocw.mit.edu/OcwWeb/web/courses/courses/index.htm

    4.     Computer training: http://www.gcflearnfree.org/computer/topic.aspx?id=140

    5.      How to use APA for writing papers: http://owl.english.purdue.edu/owl/resource/560/01/

    6.      Source for a lot of educational videos that help you to be on the cutting edge: http://wimp.com/

    7.      Grammar guide: http://grammar.quickanddirtytips.com/

    8.      Online tutorials: http://www.librarysupportstaff.com/ed4you.html#Online Tutorial

    9.      Source for many educational training videos: http://websearch.about.com/od/imagesearch/a/education_video.htm

    10.    Career training resource: http://freecareertraining.org/

    Changing Jobs – Be Sure You Have the Right Skills

    It’s important to look at how things have changed since you last made a career move, and decide whether you’ve kept up with the changes around you. Are you lacking some important skills? I recommend assessing your skills inventory and deciding whether you need to get some training in some of the following areas:
    1. Computer use
    2. Networking
    3. Interview performance
    4. Job Hunting
    5. Communication
    6. Analytical research
    7. Adaptability
    8. Diversity awareness
    9. Leadership
    10. Planning/goal setting
    11. Problem solving
    12. Teamwork
    13. Multi-tasking
    14. People skills
    15. Self-reliance

     Remember that these are all important skills that employers are going to be looking for in prospective employees. Remember to highlight your abilities in each of these areas when writing your résumé.

    20 Signs You Are Ready for a Job or Career Change

    Many people stay in jobs that dislike or are not a good fit for them for fear of change.  You may be experiencing some warning signs that are trying to tell you that you may need to rethink your career choices. For more information about this and other career-related topics, check out my book How to Reinvent Your Career, click here.

    For now  … Ask yourself if any of these sound familiar . . . if they do, you may be ready for a change:

    1.               You dread Mondays

    2.               You’re tired of your routine

    3.               Everything is a countdown until your vacation

    4.               You need a pep talk to go to work

    5.               Other people ask you why you keep doing  the job you have if you hate it

    6.               You feel you’re missing out on family time

    7.               You’ve been passed over more than once for a promotion

    8.               You’re not the same person you were when you took the job, due to a major life change

    9.               Your industry is suffering

    10.             Your health is suffering from stress

    11.             You’re not making the money you need to survive

    12.             Your job lacks security

    13.             You’ve always wanted to work for yourself

    14.             The future of your job position or industry is not positive

    15.             You lack passion for what you’re doing

    16.             There’s an opportunity that didn’t exist in the past that interests you

    17.             Your current job is boring

    18.             You have a new manager and they’re not what you’d hoped they would be

    19.             Your benefits have been cut

    20.             You feel unappreciated

    Work at Home – Advice from Dani Babb

    Dr. Danielle Babb (The Babb Group) has some great information she shares about working online. She was on my doctoral committee and was wonderful. I read all of her books. Here is an interview where she gives some advice for working at home (good for stay at home moms) in the online environment.

    Do You Need Help Finding a Job or Reinventing Your Career?

    In my book How To Reinvent Your Career, I list some great sources for information.  Here are just a few of them:  
    Area Where I Need Help Solutions
    I need help with computer skills. http://www.gcflearnfree.org/computer/topic.aspx?id=140
    I need help with grammar and spelling. http://grammar.quickanddirtytips.com
    I want to take understand personality assessment that gives a basic idea of personality type. http://www.humanmetrics.com/#Jung, Myers–Briggs(free site, but not as accurate as the actual Myers–Briggs test)Read my daughter’s (Toni Rothpletz) and my book The Young Adult’s Guide to Understanding Personality.

    Monster.com and CareerPath.com have a personality quiz

    Personal.ansir.com

    Careerplanner.com

    Livecareer.com

    Assessment.usatests.com/

    Jobtest/?v

    http://jobsearch.about.com/gi/

    o.htm?zi=1/XJ&zTi=1&sdn=

    jobsearch&cdn=careers&tm=

    17&gps=179_834_1003_630&f=

    21&su=p284.9.336.ip_p554.13.336.ip_

    &tt=2&bt=1&bts=1&zu=http%3A//

    tools.monster.com/perfectcareer

    http://www.discoveryour

    personality.com/Strong.html

    I need help getting connected to people to start networking. LinkedIn.comFacebook.comMySpace.comNaymz.com

    Ryze.com

    Twitter.com

    Meetup.com

    I need help finding jobs, learning to write résumés, and general career advice. Monster.comCareerbuilder.comjobs.aol.comRead the book What Color is Your Parachute, by Richard Bolles

    Check out the Bureau of Labor Statistics

    Careerjournal.com

    Workforce.com

    Talk to your school counselor

    Careermaze.com

    Mediabistro.com

    Higheredjobs.com

    I need help paying for education. Staffordloan.comCollegeboard.comFafsa.ed.govTuitionpay.com

    Afford.com

    Read my book The Online Student’s User Manual, which is also helpful for all online student questions other than financial.

    I need help with diet and exercise information. sparkpeople.combodyforlife.comfitday.comdietfacts.com
    I need help with optimism and happiness. Read The Art of Happiness,by the Dalai LamaRead The 7 Habits of Highly Effective People, by Stephen Covey
    I am getting older and need career advice for my age group. aarp.org/money/workCareermaze.comhttp://assets.aarp.org/rgcenter/econ/workers_fifty_plus.pdf
    I need help to avoid work-at-home scams. Read my articleInvestopedia.com/articles/pf/09/work-at-home-scam.asp?&Viewed=1
    I need some other suggested reading to help me reinvent myself. Read Career Renegade, byJonathan FieldsRead Reinventing Yourself, bySteve Chandler
    I need help with information about expected salaries. Salary.comIndeed.com salary toolNew York Times Salary ToolsGlassdoor.com

    TheRileyGuide.com

    I need help keeping track of my job search progress. Myprogress.comWorksolver.comExecrelate.com
    I need help researching companies for interviews. Google.comExecrelate.comCareerTV.com
    I need help finding out about good places to work. http://www.aarp.org/money/work/best_employers/http://money.cnn.com/magazines/fortune/

    bestcompanies/2010/

    www.hoovers.com/free

    biz.yahoo.com/ic/

    ind_index.html

    5 Top Social Networking Tips: How to Promote Yourself to the World

    Are you trying to become well-known, sell your book, become famous like those on American Idol or America’s Got Talent, or promote any other thing that you are working on right now?  The key to success is social networking.  With the sluggish economy, a lot of people are out of work and are looking for a job.  Many are starting their own home-based or internet-based businesses.  If you are trying to get recognized or noticed, there are some major things you need to be aware of.

    • Did you know that Lady Gaga has over 11 million Facebook fans? Facebook, MySpace, Linkedin, Twitter, WordPress, Posterous, YouTube and many more networking sites are one of the first things you must be familiar with if you want to get people to recognize your product, service or you.  If you’re not regularly posting on most of these major sites, you need to be.
    • Did you know that Youtube and video-marketing is the place to be right now?  People are watching 2 billion videos a day on YouTube.  You need to be sure you are not only making yourself visible on YouTube, but that you are focusing your videos and the names of your videos correctly. Be sure your videos are no more than around 3 minutes long.  Also be sure you name your video a name that people will be searching for in order to find you.  You want the name to reflect what your content is, but be sure you pick popular terms for the product you are promoting.  To check out terms that are popular on YouTube, go to: https://ads.youtube.com/keyword_tool. In your video, be sure you send them to your website for more information.  You can capture their email or other information with free offers there. 
    • Did you know that if you get an account on some social networking sites like Posterous, updating your Facebook, Twitter, WordPress and other sites with your postings is as easy as sending an email?  Having a website has never been easier.  I like free sites like WordPress, but I also use Posterous to post updates to all of my sites.
    • Are you overwhelmed with all of the social networking options out there and don’t know where to start?  It can be very time consuming and expensive to learn everything you need to know to become a successful social networker.  There are people out there that can train you or do it for you.  I have tried a few different systems.  I like Kate Buck’s letsgetsocial.com site because you get good information at a reasonable price.  I am interested in hearing if anyone has tried Mike Koenigs’ Traffic Geyser system.  It sounds good but a little pricy for the masses.
    • Have you created your brand or image?  You need to decide what it is that you are offering.  My brand or image is that I am a Professor and Writer that offers help to people who want to Improve Their Lifetime Potential.  That is my tagline as well as what I do.  You need to come up with how you want to present yourself and be sure to consistently represent that image on all of your networking sites.