Dr. Diane Hamilton's Blog
A Revolution in Hiring and Working with Eva Andres of Juniper Networks
Improving Workplace Conflict Requires Understanding Preferences
How do we know how others would like to be treated if we only look at things from our perspective? Understanding personality and generational preferences is so important because we learn about opposing or differing perspectives. To improve some of the key challenges in the workplace requires this understanding. These challenges include poor soft skills, low emotional intelligence, lack of engagement, and a negative culture. Many articles address how these problem stem from Boomer and Millennial conflict. Continue reading “Improving Workplace Conflict Requires Understanding Preferences”
Managing Millennials Requires Understanding Their Values
Millennials are one of the most misunderstood generations, which has led to frustration in the workplace. With so many generations working together, it is not unusual that there would be some conflict. The biggest issues have revolved around the clash between Boomers and Millennials. With varying views on political and leadership issues, as well as differences in the frequency at which they embrace technology, conflict management has become a top concern for many leaders. Part of learning to manage this unique generation includes understanding and embracing their values. Continue reading “Managing Millennials Requires Understanding Their Values”
The Cost of Low Engagement and How to Improve It
Many people misunderstand the meaning of engagement. It is important to note that engagement does not mean satisfaction. Engagement refers to an emotional commitment to an organization and its goals. Engagement, generational conflict, emotional intelligence, and other communication issues are some of the most requested speech topics by organizations. This is not surprising because 60-80% of all difficulties in organizations stem from relationship-based issues. Numerous studies have demonstrated a correlation between engagement and performance. Leaders with high levels of engagement also were more transformational, had higher levels of interpersonal skills, and had a better sense of well-being. Continue reading “The Cost of Low Engagement and How to Improve It”
Soft Skills: Critical to Employee Success
Attend any leadership conference, and someone likely will bring up startling statistics regarding how employees and leaders lack something they refer to as soft skills. This term is used to describe many qualities that include interpersonal skills, emotional intelligence, and other personality-based issues. The problem that many organizations have experienced is that people are hired for their hard skills, or in other words, for what they know (knowledge). Then later, are often fired for their lack of soft skills, or what they do (behaviors). If employers recognize the importance of soft skills, they can avoid costly hiring and training mistakes, improve turnover, and boost productivity. Continue reading “Soft Skills: Critical to Employee Success”
NCU Interviews Dr. Diane Hamilton
For more see the full article at Northcentral University Higher Degrees Fall 2013