Strategies for Improving Workplace Behavior and Performance

From Leadership Expert Dr. Diane Hamilton

What Holds Us Back? 4 Things Holding Our Curiosity Hostage

We are often told to follow our passion.  Even if we determine our passion, some things hold us back from pursuing our natural sense of curiosity.  Curiosity has been called a sort of mental itch.  There are surprisingly few studies about curiosity because it is difficult to study.  Some people are more naturally curious than others. It can be important to have curiosity hardwired into us because it helps us grow and develop.  There are factors like stress, aging, drugs, genetics, etc. that could impact our level of curiosity.  Outside of medical issues or lack of financial capabilities, I have found four major things that hold people’s curiosity hostage including fear, the way things have always been done, parental/family/peer influence, and technology.

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One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials

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There is an emotional component behind most of the things that will make or break employees’ and leaders’ success.  When someone first hears the word emotion, it may suggest emotional intelligence.  Developing emotional intelligence is one important factor that has been demonstrated to lead to success.  However, that is just part of the picture. Continue reading “One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials”

Managing Millennials Requires Understanding Their Values

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Millennials are one of the most misunderstood generations, which has led to frustration in the workplace.  With so many generations working together, it is not unusual that there would be some conflict. The biggest issues have revolved around the clash between Boomers and Millennials.  With varying views on political and leadership issues, as well as differences in the frequency at which they embrace technology, conflict management has become a top concern for many leaders.  Part of learning to manage this unique generation includes understanding and embracing their values. Continue reading “Managing Millennials Requires Understanding Their Values”

The Cost of Low Engagement and How to Improve It

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Many people misunderstand the meaning of engagement. It is important to note that engagement does not mean satisfaction. Engagement refers to an emotional commitment to an organization and its goals.  Engagement, generational conflict, emotional intelligence, and other communication issues are some of the most requested speech topics by organizations. This is not surprising because 60-80% of all difficulties in organizations stem from relationship-based issues.  Numerous studies have demonstrated a correlation between engagement and performance.  Leaders with high levels of engagement also were more transformational, had higher levels of interpersonal skills, and had a better sense of well-being. Continue reading “The Cost of Low Engagement and How to Improve It”

Soft Skills: Critical to Employee Success

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Attend any leadership conference, and someone likely will bring up startling statistics regarding how employees and leaders lack something they refer to as soft skills. This term is used to describe many qualities that include interpersonal skills, emotional intelligence, and other personality-based issues. The problem that many organizations have experienced is that people are hired for their hard skills, or in other words, for what they know (knowledge). Then later, are often fired for their lack of soft skills, or what they do (behaviors). If employers recognize the importance of soft skills, they can avoid costly hiring and training mistakes, improve turnover, and boost productivity. Continue reading “Soft Skills: Critical to Employee Success”

Expert Speaker and Trainer, Dr. Diane Hamilton, Available for Corporate Events

I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/

Millennial Student Entitlement Issues

 

The word Millennials is used to describe adults born between the years of 1980 and 2000.  They are also known as Generation Y.  Jean Twenge, author of Generation Me explained Millennials tend to be more self-focused and may expect to receive a lot of recognition. Sixty Minutes aired an interesting story titled The Millennials are Coming.  In this show, they explained how this younger generation expects good things and expects them with little effort. I have noticed that this sense of entitlement has carried into the online classroom setting.

Most of my students are very respectful. They follow directions.  They ask questions with the proper tone.  However, there are a few that are more demanding.  Although I have not formally studied the age group of the students who demonstrate issues with entitlement, I have noticed that my older Baby Boomer students seem to demonstrate more respect.

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Generation Ali Passes the Torch to Millennial Generation

 

Muhammad Ali has been called the most recognizable man on earth. While he is still considered the champ from his boxing days, he has continued to inspire people around the world.  His belief that others can achieve greatness led to his most recent venture the Generation Ali Global Citizenship Scholarship Program.  This program, due to launch December 7, 2012, is aimed at the millennial generation. According to the Generation Ali site, the program is about “Fostering tomorrow’s leaders to achieve personal greatness, contribute positively to their communities, and change the world for the better.”

According to Alltech, Donald Lassere, president of the Muhammad Ali Center stated, “Muhammad Ali has proven that one person can be a spark that lights the flame of inspiration and change the world. Generation Ali will take up the torch and continue Muhammad’s legacy by inspiring a new generation of leaders to create better lives, better nations, and a better world.”

In order to apply for this program, applicants must

  • Be a high school senior or graduate or post-secondary undergraduate.
  • Plan to enroll or are currently enrolled in full-time undergraduate study at an accredited United States two- or four-year college, university or vocational technical school.
  • U.S. and international students encouraged to apply.

Ali’s Facebook site shows a graphic that mentions $10,000 scholarships. Ali stated, “This is it! The Greatest Scholarship of All Time is here! Start spreading the word. Online application starts December 7th! U.S. and international students encouraged to apply.”

 

Companies Jump through Hoops to Please Millennials

Sixty Minutes did a great show on the millennial generation titled The Millennials Are Coming.  In that report, they explained how Generation Y or millennials are unique in their expectations at work.

The Wall Street Journal’s article Firms Bow to Generation Y’s Demands continues to explore how companies are offering incentives and jumping through hoops to keep millennials happy.  This has become a problem for older employees who feel this is inappropriate.

Companies are bowing to younger generations’ needs because, “they bring fresh skills to the workplace: they’re tech-savvy, racially diverse, socially interconnected, and collaborative. Moreover, companies need to keep employee pipelines full as baby boomers entire retirement.”

Companies like Aprimo are dangling the carrot of the probability of a one-year promotion to attract talent.  Their OnTrack program, launched in 2005, has had 100% of participates receive promotions and increased salaries within a year.

Companies are witnessing personality conflicts within the workplace because boomers may view that millennials receive special treatment.  “Boomers often gripe about their younger colleagues as arrogant kids who don’t know how to dress appropriately, deal with customers or close deals.”

The key to handling multiple generations within the workplace may revolve around understanding individual personality preferences. To find out more about personality types in the workplace check out:  It’s Not You It’s Your Personality:  Skills to Survive and Thrive in the Modern Workplace.

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10 Most Important Steps to Obtain Dream Job

 

I often speak to students and career groups about how to obtain a dream job or reinvent a career.  I have listed some of the most important points from my lectures, with appropriate links to articles, to explain the process.  Be sure to click on the links listed under each step to watch videos and read the articles to get step by step instructions.

  1. Define Your Goals:  People fear making mistakes.  Although it can be argued there are no mistakes, only learning experiences, part of avoid mistakes is to have good goals.  The goals must be measurable with timeframes listed for when you wish to achieve those goals.
  2. Analyze “You” as the Product:  To get a job, you must showcase your talents by thinking of “you” as the product.  When you are networking and interviewing, you are “selling” a product and that product is you.   Be sure to analyze your online reputation.  You can be sure that companies will check on this.
  3. Create a Personal SWOT Analysis:  SWOT stands for strengths, weaknesses, opportunities and threats.  By creating a personal SWOT analysis, you can work on capitalizing on your strengths and find solutions for any weaknesses or threats.
  4. Analyze Your Competition: When you are interviewing, you must remember there are a lot of others that are competing for the same job.  Think of those things that you bring to the table that your competition does not.  What do others have that you need to be working on in the meantime?  Have you done your research?  If an interviewer asks you the question: “Why did you pick our company?” . . . do you have a good answer?  Know the answers to difficult job interview questions.
  5. Capitalize on Personality Skills: Part of finding the right job is based on understanding your personality preferences.  Personality tests like Myers Briggs MBTI can be very helpful in leading you to the right job.  It is also important to work on developing emotional intelligence. Find out why employers are placing as much value on EQ as IQ.
  6. Analyze Jobs:  Find out what jobs pay:  One of the first steps is to find out what a job is worth.  Consider what types of jobs motivate you.  Check out top 10 ways to find a job or have a job find you.
  7. Showcase Your Talents:  Use social networking to get noticed.  Find out how you can use a simple PowerPoint presentation and Camtasia to showcase your abilities.  If you are not on LinkedIn, you should be.  Use Google Docs and LinkedIn to get noticed.  Rev up your business card by adding a QR code to it.  Avoid putting these top 10 wrong things on resumes.
  8. Ace the Interview:  Once you are able to obtain an interview, use personality skills to wow them.  Deliver information in the job interview based upon understanding introverts and extroverts.  Keep in mind the proper answer to tough interview questions.
  9. Follow up on the Interview:  Always follow up with a thank you note.  It is important to stand out from the crowd and having manners is very important.  It is important to realize that millennials have unique job expectations and may not come across as respectful at times.
  10. Use what You Have Learned to Succeed: Continue to use the things you have learned in order to obtain the job.  Don’t stop setting goals.  Stay connected through social networking in case the job doesn’t work out.