Dr. Diane Hamilton's Blog

A Revolution in Hiring and Working with Eva Andres of Juniper Networks

Importance of Facebook Like Button: Millennials and Women Likely to Hop On

Businesses are increasing their presence on Facebook in hopes that users will pick the “Like” button about their company, product or service.  This is becoming today’s “word of mouth” through technology. 

A research brief from the Center for Media Research claims, “Apparently a consumer approval on social media trumps other messages when people want to show their support for local businesses. Leading ways that users show support are:

•75% of people tell their friends

•20% of people say they “Like” it on Facebook to show their support, compared with only 13% who write a review

•Millennials and women are even more likely to hop on Facebook

•40% of people under 35 “Like” a business; 49% in the 18-24 group, versus 18% who said they would write a review

•25% of women hit the “Like” button, versus 11% who write reviews”

This does not mean that Facebook will capture all business.  “The study also showed:

•52% of adults under 35 visit more than two websites before checking out a local business

•63% of respondents under 35 head to Google

•24% visit Facebook;

•21% look at reviews sites and

•17% clicked on the first link on the search results page

•8% of people said a deal is the number one thing that influences them to try a local business”

Millennials Actually Utilizing LinkedIn Rather Than Just Having an Inactive Profile

Linkedin has a lot of people with profiles. Quantcast reports “Linkedin has 21.4 million monthly unique U.S. visitors and 47.6 million globally.” However, that doesn’t mean they are all taking advantage of the site.  Dynamic Business reported, “According to the 2010 LinkedIn Career Trends Research, a staggering 60 percent of professionals surveyed on LinkedIn do not use social media channels when it comes to advancing their careers – despite 87 percent believing an online profile will help their professional identity and career progression. This mirrors results for business adoption of social media, with only 28 percent of small businesses surveyed using social media despite a similar number believing it would help their business.”

That may be changing.  The day of looking for a job in the classified section has gone. Millennials are moving away from newspaper ads.  SMH reported results from I Love Rewards and Experience Inc. that showed, “28 per cent say they will use LinkedIn to find a job, compared with 7 percent the previous year. Newspaper ads are moving in the opposite direction with 28 per cent saying they would turn to newspapers, compared with 34 per cent for the previous year.”

Millennials have been shown to have unique expectations in the working world.  Mashable reported more information from this study showed, “Millenials about to hit the workforce don’t care what size company they work for and that 64% of them plan to stay at their new job for two to five years. Another 24.1% say they plan to stay with their employer for more than 10 years. However, the average tenure for millennials is actually 1.5 years, according to the Department of Labor.”

Facebook Depression: Report of How Social Networking Can Affect Our Youth

 

A report released today (March 28, 2011) by the American Academy of Pediatrics has come up with a syndrome they call Facebook Depression.  This report is titled:  Clinical Report—the Impact of Social Media on  Children, Adolescents, and Families.  Although Facebook allows people to remain in contact with friends and develop relationships, there can also be a downside.  MyHealthNewsDaily reported, “heavy use of Facebook, as well as other risks of the online world such as cyber bullying and sexting, can have serious consequences, so it’s critical for parents to stay involved in their children’s lives.”

This is not the first time social media has and its impact on young adults has been studied.  Livescience explained, “A big chunk of kids’ social development now takes place in the online world, according to the report. A study released in February 2010 found that 70 percent of wired American teens and young adults use social networking sites. A 2009 poll conducted by Common Sense Media found that more than half of teens use a social networking site more than once a day.”

The good is that there are some “benefits of children and adolescents using social media including:

  • Opportunities for community engagement through raising money for charity and volunteering for local events, including political and philanthropic events
  • Enhancement of individual and collective creativity through development and sharing of artistic and musical endeavors
  • Growth of ideas from the creation of blogs, podcasts, videos, and gaming sites
  • Expansion of one’s online connections through shared interests to include others from more diverse backgrounds (such communication is an important step for all adolescents and affords the opportunity for respect, tolerance, and increased discourse about personal and global issues)
  • Fostering of one’s individual identity and unique social skills–Enhanced Learning Opportunities”

For the complete report click here.

  • Adolescents at risk for ‘Facebook depression,’ study warns (theglobeandmail.com)
  • Docs warn about Facebook use and teen depression (seattletimes.nwsource.com)
  • Social Networking May Affect Kids’ Health (webmd.com)

Millennials Education and Workplace Success – Improving Emotional Intelligence

In 2010, research from Pew Center showed Millennials were not only the happiest of workers but they were also considered the most educated generation in history.  JustMeans.com reported, “Approximately 1-in-5 Millennials are college graduates while 26% are in school, and 30% are out of school but have plans to pursue a college degree. Some Millennials work, and others are in school– 24% do both and are employed while seeking an education. According the Pew Center, Millennials who are older and employed may be “the happiest workers in America.” More than one-third of employed Millennials describe their job satisfaction as “very happy,” while 29% of Baby Boomers and 27% of Gen Xers feel the same way.”

Even well-educated generations may not be savvy in all areas that could lead to their success at work.  Part of what makes a successful and happy worker is having the ability to get along with coworkers, having strong interpersonal skills and being emotionally intelligent.  The book, It’s Not You It’s Your Personality, addresses all of these important areas.  By understanding personalities and the psychology behind “why” people act the way they do, Millennials and all generations have a better chance of success at work and beyond.

A big part of understanding relationships and personalities is to understand emotional intelligence.  Authors such as Daniel Goleman have shown that one’s Emotional Quotient or EQ may be considered as important as one’s IQ.  Phoenix.Edu explained the importance of emotional intelligence in the workplace:  “Emotions play a primary role in both conscious and unconscious decisions. It is often easy to be reactive instead of proactive, and in the workplace, if the wrong choice is made, this can quickly lead into a danger zone. An inability to keep emotions in check can result in problematic issues that can either harm the individual’s career or tarnish the reputation of an organization. Examples of situations where emotions can come into effect are conflict management, colleague tension, dealing with irate customers, organizational power struggles, negotiations, competition, organizational resistance to change and even coping with managers who bully.”

To find out more about understanding personalities and emotional intelligence in the workplace, click here.

Millennials Replacing Baby Boomer Workforce: Meeting Their Unique Needs

Big changes are occurring in the current workforce.  The dynamic is shifting as companies are experiencing a shift toward millennials replacing baby boomer generations. According to Harvard Business Review /HBR.org, “The makeup of the global workforce is undergoing a seismic shift: In four years Millennials—the people born between 1977 and 1997—will account for nearly half the employees in the world. In some companies, they already constitute a majority.” 

The book, It’s Not You It’s Your Personality, addresses the unique personalities and needs of the post-boomer worker.  For simplicity sake, these post-boomer generations are given the title NewGens.  It can get confusing when Gen X, Gen Y, Millennials and other titles are used.  The term NewGens encompasses all of these groups. 

Post-boomer generations have received a bad reputation at times due to their need for immediate gratification.  Perhaps they are different but different isn’t necessarily a bad thing. Many have high expectations but are willing to put forth the efforts it takes to achieve their goals. HBR.org reported, “Millennials have high expectations of their employers—but they also set high standards for themselves. They’ve been working on their résumés practically since they were toddlers, because there are so many of them and so few (relatively speaking) spots at top schools and top companies. They’re used to overachieving academically and to making strong personal commitments to community service. Keep them engaged, and they will be happy to overachieve for you.”

image via hbr.org

This new group of employees has considerable knowledge that can be crucial for a company’s success.  Younger generations, unlike the boomer generation, tend to move around in their jobs more often.  They are less likely to remain in a single company throughout their career. 

Are companies doing enough to keep their current employees happy?  Workforce.com stated the following about the millennial generation, “Large companies don’t move fast enough for that generation, which is [switching employers and] looking to expose themselves to new and different things. Bureau of Labor Statistics data show the average American will have 10.8 jobs from age 18 to 42. Many workers have clung to their jobs amid the recession and high unemployment. Still, the overall turnover rate across all industries was 16.3 percent in 2009, according to a survey from Compdata.”

Part of keeping this younger generation interested in staying at their current position is to keep their attention.   Training must be aimed at their specific needs.  This is a technology-based group that likes to learn that way.  They also like to receive their information quickly.  Shorter, 3-5 minute training videos, can be effective.  This is the YouTube generation and employers must realize this and keep up with the trends. 

Aimglobal.org suggests the following guidelines for employers when dealing with millennial workers:

Ø Training. If you want a job well done, employers need to tell Millennials how to do it. However, don’t just give orders. Millennials want to know the reasoning behind them and the training offered to be successful.

Ø Mentoring. Partner your new Millennial with one of your veterans. The veteran can show the newcomer the ropes and conversely the newcomer can offer fresh ideas.

Ø Integration. Involve Millennials in a variety of projects, assignments, and career opportunities. Mixing it up keeps their interest.

Ø Team Collaboration. Millennials are comfortable in team settings. They like to collaborate with others especially on team-based projects and environments.

Ø Support Future Pursuits. During their employment at your company, Millennials will face decisions regarding the next stage of their lives including marriage, buying a house, having children, etc. Developing a guidance program around these changes demonstrates how your company will be there to support them.

For more complete information on post-boomer generations in the workplace and how to deal with their unique personality needs, click here.Â