The most important thing that people can do within their human resource management is to pause their hiring process and to critically think about exactly what they’re doing. Oftentimes, we get so much in a hurry to sell three customer service reps that the first three people who walk in the door with a moderate degree of competency get the job. Many times, this leads to issues and problems. Dr. Olin Oedekoven, President and CEO of the Peregrine Academic Services and the Peregrine Leadership Institute, talks about the hiring process and why it’s important to select the right people.
Problem has different meanings and there are so many degrees and ways of looking at them. Harry Max, Chief People Officer at Spoonread, focuses on problems prioritization. He discusses the process of prioritizing and shares some things you can do to help you figure out what needs to be done when.