Leadership Development with Jack Zenger and Advice From The Car Buyer’s Advocate with Paul Maloney

TTL 319 | Leadership Development

Leadership Development with Jack Zenger and Advice From The Car Buyer’s Advocate with Paul Maloney

It’s very helpful for someone who is an external supplier of leadership development and consultant of an organization to be on the other side of the table and know what it’s like to work inside the organization. That’s been Jack Zenger’s career. Jack is the co-founder and CEO of Zenger Folkman, a professional services firm providing consulting and leadership development programs for organizational initiatives. He dives into leadership development and shares why he thinks we don’t have better leaders and the major deficiencies in organizational leadership programs.

 

Leaving his hospitality job in five-star resorts, Paul Maloney became a car salesman. After being shown the ropes by one of the older employees, he went from selling cars to individuals to selling cars to corporate companies, big box stores, and the like for almost twenty years. Paul talks about car dealership, wholesale fleet pricing, and his book, How To Beat The Car Dealer Every Time!: It’s So Simple It’s Ridiculous.
TTL 318 | Connectional Intelligence

Growing Your Connectional Intelligence with Erica Dhawan and The Purpose Of Life with August Turak

In this world of hyperconnectivity, what it means to become successful has completely changed from before. Now, teams and leaders get big things done not by simply pouring out their intelligence but by having connectional intelligence. CEO and the founder of Cotential Erica Dhawan believes this to be true, and she shares why some succeed and get things done while others don’t. Erica outlines the three main things that individuals can do to grow their connectional intelligence.

 

Believing in the transformational purpose of human life, August Turak – award-winning author, speaker, consultant and contributor for Forbes and BBC – dives into the philosophy of moving away from being a selfish person into a selfless person. As someone who works with Trappist monks and nonprofits, he shares the journey of how he came to know the purpose of life. August ties it to leadership and how they could provide a vision of meaning to their followers.
TTL 312 | Turning Followers Into Leaders

Turning Followers Into Leaders with David Marquet and Creating Strong Memories with Chloe Doesburg

One thing most people do not get about leadership is how it is not all about telling people what to do, but making people learn how to move themselves. David Marquet, author of Turn the Ship Around and the creator of Intent-based Leadership, is all about turning followers into leaders. Sharing his experience as a submarine commander, he talks about what he has learned about leading people and getting them to do things by stepping back and letting the team speak up.

 

Chloe Doesburg, CEO and Co-founder of Driftscape, is also on to moving people by giving them great experiences when traveling and exploring places. She has created an application and a platform that supports culture and history for organizations to share site-specific stories. Chloe shows us the joy of being able to travel by really understanding the places that we visit. She talks about creating strong memories while showing the great features of Driftscape.
TTL 311 | Transformational Improvement

From Trash Can To Business Mogul with Antonio T. Smith and Building Transformational Improvement with Mark Samuel

When things get tough, a lot of people easily give up and listen to their own self-talk about belonging in the trash can. Antonio T. Smith, Jr. says though that you have to find a way to change that inner voice and stop giving up. Antonio was basically homeless from the age of six to eighteen. At seven years old, he found solace in a trash can when his parents could no longer afford to keep him legally because they were addicted to drugs. Antonio recounts his journey from living in trash cans to becoming the prolific speaker and celebrity business advisor today.

 

With all the change that’s happening, we have to find ways to reinvent ourselves. Mark Samuel, founder and CEO of IMPAQ Corporation, talks about a transformational improvement that can change the game in his book, B State. He wrote it as a new roadmap for bold leadership, brave culture, and breakthrough results. Mark delves deep into the subject of leadership and company culture, and introduces the concept of mid-level leadership and transformational improvement.
TTL 304 | The Wealthy Speaker

Culture And The Power Of Great Storytelling with Mike Ganino and The Wealthy Speaker with Jane Atkinson

Culture is such an essential part of any business, organization, and more. It has been running through everybody’s lips ever since and impacting many companies that want to move their people. Taking us deep into that topic and how the power of storytelling sits in between is an expert on both fronts as well as a speaker and TEDx expert, Mike Ganino. He talks about getting executives, teams, and thought leaders learn how to communicate, connect, and engage the message that they want out. He also dishes out some pointers on how to give a good talk.

 

From one speaker to another, Jane Atkinson shares her expertise when it comes to making people be better at speaking. She is a speaking industry expert, coach, and author who not only helps people to be speakers but become wealthy at that, too. Jane lays down the three stages that makes speaking a profit center, and talks about the path towards becoming a wealthy speaker. Continue reading “Culture And The Power Of Great Storytelling with Mike Ganino and The Wealthy Speaker with Jane Atkinson”
TTL 297 | Transform

Telling Stories In Business with Megan Macedo and How To Pivot, Disrupt, And Transform with Marcia Daszko

Contrary to what people think, Megan Macedo—consultant, speaker, and marketing strategist—believes that our professional and personal lives are not separate. Oftentimes, people take out the human aspect in business. To remind us how interconnected they are, Megan explores the human factor in all of this as she talks about psychology and marketing. As the Brené Brown of marketing, she helps people see beyond the stories that they often overlook and tell them. She talks about going into filming, consulting, and taking an artistic approach to business.

 

Leadership transformation specialist, Marcia Daszko, in her book, Pivot, Disrupt, and Transform, says that 90% of startups will fail while more than 60% of original Fortune 500 organizations will no longer exist. This statistic alone is enough to keep those in business on their toes, working to move past the critical stage of failing. Through innovation and transformation, Marcia lays down a method that will help you overcome this. She gets down into the three kinds of changes, leadership, appraisals, developing your people, and more!

Continue reading “Telling Stories In Business with Megan Macedo and How To Pivot, Disrupt, And Transform with Marcia Daszko”

TTL 293 | Body Language

Teaming Versus Teams with Amy Edmondson and Body Language Secrets Revealed with Greg Williams

Unexpected things come about from unusual situations where people encounter thing they haven’t done before. Consequently, they don’t know how to go about things. In the business world, this can be a huge problem. In such situations, how do you get people to work together towards a solution? Amy Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, differentiates teaming versus teams. She defines a team as a group of people that are interdependent in achieving some shared outcome with a clearly delineated membership, whereas teaming is collaboration and coordination to get important things done without the luxury of stable membership. Amy shares how you can create an environment where people are willing to jump in and take the interpersonal risks of teaming.

 

With communication, much of it is working towards some goal. Greg Williams, Master Negotiator and Body Language Expert, says that everything that we do is a negotiation, and achieving our goals usually involves some type of negotiation. Greg discusses the importance of being able to read body language and to discern any hidden meaning that people are not disclosing in negotiating for something.

Continue reading “Teaming Versus Teams with Amy Edmondson and Body Language Secrets Revealed with Greg Williams”

TTL 288 | Culture Of Creativity

The Culture Of Creativity with Kevin Freiberg and Sales, Messaging, And Pageantry with Wendi Russo

Kevin Freiberg, worldwide bestselling author and keynote speaker, talks about leadership and the difference it makes to businesses and brands. Taking us to his book, CAUSE!, he aligns the importance of leaders to create brands into noble and worthy causes. He shares the backstory that inspired him as he talks about the need for a culture that inspires creativity in an organization, removing people out of the sameness in a world that is constantly innovating. Kevin also shares the message of his other book, Brochy Ball, on tying leadership, team chemistry, and business together.
Wendi Russo, salesleader for the Home Shopping Network and a mentor and trainer to women entering the Television field, brings us into her expertise as we explore the things we need to know about sales, messaging, and pageantry. She gives great pointers that help you sell something in a short amount of time. Going from selling fashion to pharmaceuticals, she talks about selling different items and finding what they call as the chewy center. Moving closer to that is her background in pageantry where she shares the importance of coming across as your natural self.

Continue reading “The Culture Of Creativity with Kevin Freiberg and Sales, Messaging, And Pageantry with Wendi Russo”

TTL 287 | Leadership

The Difference Between Leadership And Management with Dr. John P. Kotter

We all know that businesses, in order to thrive, need good leaders. However, these days, we mostly find leadership and management synonymous with each other that we end up changing one rather than the other. This could lead to some different outcomes that may not be what you would want for your business. Taking in that distinction and helping us identify which is which is Dr. John P. Kotter. Dr. Kotter is an authority on leadership and change, New York Times best-selling author, award-winning business and management thought leader, business entrepreneur, and Harvard Professor. He talks about the difference between change leadership and change management, sharing his eight-step process. He also speaks about the transformation journey of a company and where leaders should position themselves, putting forward the importance of self-assessment.

Continue reading “The Difference Between Leadership And Management with Dr. John P. Kotter”

TTL 280 | The Selling Formula

Developing Employee Culture with Dr. Terence Jackson and The Selling Formula with Brian Robinson

All organizations have a culture, whether it’s the culture they want or a culture that was created through application. Executive performance advisor and thought leader Dr. Terence Jackson says leadership and employee culture dictate how innovative or disruptive an organization is. When leadership allows and enables their employees to look at innovation from an unlimited perspective, they create, innovate, and disrupt better than others. Dr. Jackson shares some great information on how to develop employee culture and touches on all kinds of issues that organizations have.
What you imagine happening prior to a conversation tends to play out. If you take a few moments before your contact with your prospect to sit still think about them and care about them even before you’ve ever open your mouth or even seen them, you wind up telegraphing what you’re feeling. It’s always to your benefit to think positively about that interaction. Bestselling author, coach, and sales expert Brian Robinson helps banks and credit unions effectively cross promote their products and services. His book, The Selling Formula, outlines some helpful tips of how to get your sales message across and be effective.

Continue reading “Developing Employee Culture with Dr. Terence Jackson and The Selling Formula with Brian Robinson”

TTL 274 | Conscious And Subconscious

What Motivates Our Brain with Phil Dixon and Aligning The Conscious And Subconscious with Vince Poscente

Our brain is a very complex and dynamic thing that needs to be explored in order for us to learn more about ourselves. Phil Dixon’s work focuses on understanding the motivations and different factors associated with the brain. He is the CEO and founder of the Oxford Brain Institute and is one of the first employees at Apple. Phil lets us in on his research about the brain, discussing models on how we can understand it.

 

There are just some days where we find ourselves conflicted within. We want to say yes but something inside is holding us back. This is the conscious and subconscious fighting each other within us. Vince Poscente is a Hall of Fame speaker and New York Times bestselling author. He provides his valuable wisdom about the subconscious and the conscious mind and explores the possibilities we can achieve if we can align our conscious and subconscious agendas.

Continue reading “What Motivates Our Brain with Phil Dixon and Aligning The Conscious And Subconscious with Vince Poscente”

TTL 273 | Leadership

The RARE Values For Leadership with Hellicy Ng’ambi

Hellicy Ng’ambi didn’t plan on becoming the first female Vice Chancellor at a public university in Zambia. However, she did dream of becoming one and she cultivated that dream. In all of her mentorship programs, she makes sure that can provide the leadership that is required and also mentors other people to become the best they can ever be. Her biggest quest for leadership was to understand what is leadership is all about and how to better lead other people. That led her to develop the RARE value system for leadership. Hellicy recounts some of the challenges she had to face before stepping into her role as Vice Chancellor at the Mulungushi University in Zambia, and discusses the RARE value system, how she came up with it and how it can be applied.

Continue reading “The RARE Values For Leadership with Hellicy Ng’ambi”

TTL 266 | Customer Service

How To Have The Best Customer Service with Shep Hyken and Leading With Courage, Compassion, And Wisdom with Jim Bouchard

With so many business competitors at hand today, it has become very important to stand out. One of the ways to do this is by taking care of your customers. Customer service and experience expert, Shep Hyken, gives great insights about his field. He is the Chief Amazement Officer of Shepard Presentations, a New York Times and Wall Street Journal bestselling author, as well as a professional speaker. Shep shares some tips on how you can become a better and good speaker and provides the three must-do items you can’t avoid. He also touches on his latest book, The Convenience Revolution, and gives us a sneak peek into the six important principles, covering topics from self-service and reducing friction in order to have the best customer service.

 

In this fast-paced and ever-changing world, it is important for businesses to become adaptable and to take leaps towards change to avoid getting left-behind and ultimately fail. Jim Bouchard talks about the role of leadership in business success. As an international leadership activist, speaker, trainer, executive mentor, and author, Jim has gained insights on what it truly takes to become a leader. He talks about his book, The Sensei Leader, and shares how the job of a leader is to inspire people to their very best and operate on it with courage, compassion, and wisdom.

Continue reading “How To Have The Best Customer Service with Shep Hyken and Leading With Courage, Compassion, And Wisdom with Jim Bouchard”

TTL 255 | Entrepreneurial DNA

Knowing Your Strength As An Executive Leader with Will Pemble and Tapping Into Your Entrepreneurial DNA with Rick Steele

Being an executive leader takes a lot of knowing who you are, your people, and the situation. American entrepreneur, author, and executive coach, Will Pemble, takes us into his executive leadership system/workshop/event and book called Goal Boss. He talks about the importance of knowing your strengths while sharing his ideal participants. He also shares tips on how to do a meeting as well as the things you need to prepare for it in order to make it more fruitful.

 

Rick Steele taps into his entrepreneurial DNA and talks about providing a product that saves children’s lives. He went from doing mortgages to the blinds business. As the founder of Selectblinds, LLC, an online e-tailer of independently branded window fashions, he saw the threats of corded custom window covering products to children and became the first retailer to stop selling those. He also touches the topic of failure and how there is value in learning not to fear that and to face adversities in order to grow and innovate.

Continue reading “Knowing Your Strength As An Executive Leader with Will Pemble and Tapping Into Your Entrepreneurial DNA with Rick Steele”

TTL 254 | Developing People

Creating Great Leaders with Vince Molinaro and Personal Development with Roger Salam

Leaders make the team. They are the ones that glue things together. They shape the culture of the place. That is why they have the power to either break or make the business. Vince Molinaro, New York Times bestselling author of The Leadership Contract and the Global Managing Director of The Lee Hecht Harrison Leadership Transformation Practice, gives his insights on leadership—what makes a good leader and how can they help step up the business. He talks about how being a leader is a contract; it has to be something you’re not pushed into but instead it is your passion. So he lays down the four terms of this contract, giving more value to how leaders ought to be.

 

On to another great person who talks about the value of developing people, Roger Salam talks about teaching and learning. He is an award-winning speaker, bestselling author, consultant, and the Chairman and Founder of The Winners’ Circle International Inc.—an invitation-only mastermind. He shares about what separates his Mastermind from the rest while giving and recommending books he has read that taught him as well about personal development.

Continue reading “Creating Great Leaders with Vince Molinaro and Personal Development with Roger Salam”

TTL 248 | Day One Leadership

Day One Leadership: Delivering Core Leadership Values with Drew Dudley

Ask yourself, “What have I done today that might not work but tried anyway?” Drew Dudley’s goal with that question is to try to reinvent a willingness to take chances to make mistakes in his life and to help other people do the same. Drew is an internationally-acclaimed author and speaker and the CEO of Day One Leadership. Day One Leadership explores what leaders should do on “Day One” to build value-driven cultures of leadership in their lives and organization. Drew observes that unfortunately, leaders embrace the idea that asking questions makes them look stupid. As we grow older sometimes it gets beaten out of us that the last thing you ever want to do is show that you don’t know something and you don’t want people to figure out that. He says truly great leaders make it very clear what it is they don’t know and they’re good at figuring out who they need to go to to find out. Drew helps some of the world’s largest and most dynamic organizations in the world discover, define, and deliver on their core leadership values.

Continue reading “Day One Leadership: Delivering Core Leadership Values with Drew Dudley”

Inspiring Employees to Innovate Requires Removing Barriers

Attend any leadership conference, and the buzzword will be innovation. The focus on artificial intelligence has made it inevitable. To be truly innovative requires employees who embrace the ability to question processes and policies. It is also essential for employees to feel confident their organization’s culture provides a haven for inquiry and discovery.

Some of the top research organizations have concluded that the need for innovation will require adaptability to focus on skills needed to compete. The McKinsey Global Institute conducted a study of more than 3000 c-level executives in seven countries in 2018, and they found executives believe there will be a need for more advanced technological and cognitive skills; there will be an increase in emphasis on team-based work; nearly 20% of companies believe their executives lack the knowledge to adopt artificial intelligence; and competition for skilled workers will increase, with firms who are early-adopters of automation likely to snag the best talent.

Continue reading “Inspiring Employees to Innovate Requires Removing Barriers”

Opportunity Cost and Its Relationship to Curiosity at Work

When recently researching content for my work on curiosity, I was reminded of the importance of opportunity cost. For those not familiar with the expression, it means, “the loss of potential gain from other alternatives when one alternative is chosen.” In other words, what do you give up when you make a choice of one thing over doing something else? I meet many people who become paralyzed in their decision-making process because they find weighing alternatives challenging. However, what they might forget is that indecision is a decision.

In business leaders, often think about the benefits, profits, and values of actions and choices, but they often overlook how opportunity costs can be associated with people. If people’s skills are under-utilized and they are not aligned to jobs that match their interests, it is essential to consider the opportunity cost involved.

That is why it is important to consider the value of curiosity. I found that four factors hold people back from their natural levels of curiosity. These include fear, assumptions, technology, and environment. Fear can keep people from asking questions, from researching opportunities, and from exploring their natural creativity. Assumptions that employees might not like an activity or might not be good at it can keep people disengaged from improperly matched jobs. Inability to understand technology or fear of it is often overlooked. A culture or environment that does not promote curiosity can be the one thing that keeps the competition one step ahead in the race.

The opportunity cost of not developing curiosity in our workforce can lead to catastrophic results to the economy. Employees will need to learn new skills as technology replaces less-skilled labor. Organizations might have other opportunities for people who show initiative and creativity. Individuals who fear their jobs could be in danger, need to develop foresight to be proactive to change and become indispensable to organizations.

Steve Jobs, Bill Gates, Warren Buffett, Einstein, and others have all credited curiosity with their success. This experience drove me to determine how to ignite that desire in other people. What I discovered was that it was not enough to understand the value of curiosity; it was essential to determine the things that hold people back from being curious. That is why I created the Curiosity Code Index assessment to go along with the book, Cracking the Curiosity Code, to discover the things that impact curiosity and provide an action plan for how to improve.

Cracking the Curiosity Code and the CCI includes everything from:

  • How curiosity impacts engagement, creativity, innovation, and productivity
  • How fear, assumptions, technology, and environment (FATE) can impact curiosity
  • How to set strategies for overcoming the factors that hold people back

The book and assessment are due to be released by the end of 2018. To learn more and get notified of their release, please go to http://curiositycode.com. Consider the opportunity cost of not improving your curiosity. Can you, your company, and your employees afford it?

TTL 214 | Excellence In Leadership

What Excellence In Leadership Is All About with Tom Kolditz

When you’re in the real world, things go wrong. You can interpret that as failure or as something you can learn from. Tom Kolditz believes we should be more in touch with what we get from our failures. Tom is an American retired Brigadier General, an educator, author, and consultant. He became the director of the Leader Development Program at the Yale School of Management and is the founding director of the Ann and John Doerr Institute for New Leaders at Rice University. He says excellence in leadership is when you can create an organization where people will take a failure and analyze it in a forward looking way so that it doesn’t happen again and where there’s a presumption of competence among people in the organization so that the organization can learn and move forward. His book, In Extremis Leadership: Leading As If Your Life Depended On It, is based on more than 175 interviews taken on the ground in Iraq during combat operations. He has been named as a Thought Leader by the Leader to Leader Institute and as a Top Leader Development Professional by Leadership Excellence. In 2017, he was honored with the prestigious Warren Bennis Award for Excellence in Leadership.

Continue reading “What Excellence In Leadership Is All About with Tom Kolditz”

TTL 162 | Leadership From The Inside Out

Leadership From The Inside Out: Growing A Person Into A Leader With Kevin Cashman

The works of Maslow and Ericsson studied people and the stages of their development. Kevin Cashman, best-selling author of Leadership from the Inside Out, was more fascinated with how the transformation of a human can impact others and the world. He has worked with so many people that he has built a database of 7,000,000. With this data, he was able to validate patterns as well as identify new ones. Learn his answer to the question: Are Industries different in competencies, industry context and leadership?

Continue reading “Leadership From The Inside Out: Growing A Person Into A Leader With Kevin Cashman”

What Holds Us Back? 4 Things Holding Our Curiosity Hostage

We are often told to follow our passion.  Even if we determine our passion, some things hold us back from pursuing our natural sense of curiosity.  Curiosity has been called a sort of mental itch.  There are surprisingly few studies about curiosity because it is difficult to study.  Some people are more naturally curious than others. It can be important to have curiosity hardwired into us because it helps us grow and develop.  There are factors like stress, aging, drugs, genetics, etc. that could impact our level of curiosity.  Outside of medical issues or lack of financial capabilities, I have found four major things that hold people’s curiosity hostage including fear, the way things have always been done, parental/family/peer influence, and technology.

Continue reading “What Holds Us Back? 4 Things Holding Our Curiosity Hostage”

It Wasn’t Curiosity That Killed the Cat

Lack of curiosity is holding people back from having a better job and fulling life. Having taught more than 1000 business courses, I have seen the same issue with thousands of students. The success of those who lack curiosity pales in comparison to those who embrace it. Over the last decade, I have researched the importance of curiosity to improve performance. I have also learned how successful individuals value and develop curiosity through interviewing hundreds of guests on my show. That has led to my interest in doing further research for my forthcoming book about curiosity.

Continue reading “It Wasn’t Curiosity That Killed the Cat”

TTL 151 | Powerful Leadership Connections

Creating Powerful Leadership Connections In The Smallest Moments with Doug Conant

At the heart of every high-performance company is great employee engagement. Every company has an agenda to meet and this can be done in a fast and effective way when everyone sees what the goal is. Every leader needs to be supportive with the uniqueness of every employee. When Doug Conant became the CEO of Campbell Soup Company, he empowered his team to make decisions on demand, efficiently meeting the needs of the customers. Building powerful leadership connections makes being a leader fun because you get to enjoy the challenges in a balanced sense and make a greater impact in the end. Doug explains that it’s not about the leader, it’s the team and how they show up when their leader doesn’t. Continue reading “Creating Powerful Leadership Connections In The Smallest Moments with Doug Conant”

To Become a Highly Effective Leader: Reduce Fear by Developing Curiosity

It might be surprising, but many leaders fear being discovered for not being as smart as they appear.  Realistic or not, people often look to leaders as if they should know everything. This external pressure often leads to internal pressure.  Leaders fear criticism, failure, making hard decisions, taking responsibility, or being unable to reach an important goal.  Because of this, leaders often surround themselves with experts in areas with which they have less experience or knowledge, which can be a very crucial to their success.  However, this can also keep them from developing some of these skills on their own.  There are other things leaders can do to be truly effective, including developing their sense of curiosity in areas with which they might not normally be comfortable. Continue reading “To Become a Highly Effective Leader: Reduce Fear by Developing Curiosity”

Improving Workplace Conflict Requires Understanding Preferences

How do we know how others would like to be treated if we only look at things from our perspective?  Understanding personality and generational preferences is so important because we learn about opposing or differing perspectives.  To improve some of the key challenges in the workplace requires this understanding.  These challenges include poor soft skills, low emotional intelligence, lack of engagement, and a negative culture.  Many articles address how these problem stem from Boomer and Millennial conflict. Continue reading “Improving Workplace Conflict Requires Understanding Preferences”

TTL 011 | Empowering Women in Business

Closing the Gender Gap and Empowering Women in Business and Leadership with Manar Alomayri and Roya Mahboob

In the present world of technology, we find more and more women closing the gender gap and empowering women in business, a once male-dominated space. Roya Mahboob has gained attention for being one of the first IT female CEOs in Afghanistan where it’s relatively rare for women to work outside of the home. Her software development company provides job opportunities and learning programs for women and she uses her global fame to help bring awareness to overcoming the limitations of culture for women wanting to pursue a career in IT. In the world of publishing, Manar Alomayri is publishing audio books on self-development geared towards women more accessible in Saudi Arabia, opening up a wider world for women in that region.

Continue reading “Closing the Gender Gap and Empowering Women in Business and Leadership with Manar Alomayri and Roya Mahboob”

Expert Speaker and Trainer, Dr. Diane Hamilton, Available for Corporate Events

I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/

MBTI and Business Executives Inflated View of Emotional Intelligence

 

Those interested in how personality affects performance often study the Myers Briggs Type Indicator (MBTI) or Emotional Intelligence (EI) and the relationship to leadership.  Rarely do I run across studies that look for relationships between MBTI and EI.  Leary, Reilly and Brown published a Study of Personality Preferences and Emotional Intelligence where they examined the “relationships between the dispositional factors measured by the MBTI and elements of emotional intelligence (EI) as measured by Bar-On’s emotional quotient inventory (EQ-i).”

For those unfamiliar with the MBTI and the EQ-I, the MBTI measures our preferences for how we like to receive information.  The EQ-i measures our emotional quotient or EQ.  Emotional intelligence has often been defined differently by various authors.  One of the easiest ways to think of emotional intelligence is by defining it as the ability to understand your own emotions as well as those in others.

In the Leary et al study, their results showed a relationship between Myers Briggs extroversion and emotional intelligence components.  Also noted in the study was a “positive and significant relationship between a preference for the use of feeling in decision making and an individual’s EI.”

When discussing “feeling” as defined by the MBTI, it refers to how one bases their decisions on their values.  When discussing “extroversion” as defined by the MBTI, it refers to how people prefer to focus on the outer world of people and things.  Leary et al concluded, “The positive and significant results for the extroversion and feeling hypotheses seem consistent with the view that EI is related to the ability to accurately perceive and manage relationships.”

I found the relationship for “feeling” to be the most interesting part of the study due to the high number of “thinking” as opposed to “feeling” executives in the workplace.   The study suggests that using “feeling” when making decisions shows awareness of others’ feelings.  This would be indicative of having emotional intelligence.

If there are more “thinking” people in business executive positions and this study showed people that were “feeling” had more of a relationship to emotional intelligence, what does that say about our business leaders?  A study of nearly 5000 people by Sala revealed that executives may have an inflated idea of how high their emotional intelligence actually is.  “The results of this study demonstrate that higher-level employees are more likely to have an inflated view of their emotional intelligence competencies and less congruence with the perceptions of others who work with them often and know them well than lower-level employees.”

What is interesting to note is that one’s MBTI type does not usually change over time.  However, one can develop their emotional intelligence.  The “thinking” personality type bases their decisions on data.  They tend to be logical.    If people with a strong “thinking” preference do not show as high of a correlation with emotional intelligence now, can they develop this based on their understanding of this data?   It seems logical to conclude this is possible.

As with any self-reported data, there are possible limitations to these studies.  I personally have studied emotional intelligence and its impact on sales performance.  I had to take the EQ-i and the MBTI in my training to be a qualified instructor for both assessments.  I came out as an ESTJ and had a high EQ-i score.  I may be an anomaly, but from what I have seen from the work of Daniel Goleman and others, whether someone is a “thinking” or a “feeling” personality, it is important to always be working on one’s EQ in order to be successful.