A harmonious workplace is conducive for productivity and creativity. In the absence of friction, ideas and innovation flow more efficiently. Shama Hyder, known as the Zen Master of marketing, talks about maintaining a Zen level in the workplace and being in student mode, open to learning and improvement. Ricardo Gonzalez discusses the benefits of cultural mastery across multinational and multicultural companies to endear people and achieve mutual education, engagement, and empowerment. High CQ or Cultural Competency means being a cultural master, and a truly successful cultural master is finely-tuned to the balance between the things that are done and what’s inside of us.
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