Dr. Diane Hamilton's Blog

A Revolution in Hiring and Working with Eva Andres of Juniper Networks

Improving Workplace Conflict Requires Understanding Preferences

How do we know how others would like to be treated if we only look at things from our perspective?  Understanding personality and generational preferences is so important because we learn about opposing or differing perspectives.  To improve some of the key challenges in the workplace requires this understanding.  These challenges include poor soft skills, low emotional intelligence, lack of engagement, and a negative culture.  Many articles address how these problem stem from Boomer and Millennial conflict. Continue reading “Improving Workplace Conflict Requires Understanding Preferences”

5 Top TED Talks for Insight on Employee Engagement

Whenever Gallup’s research comes out, it highlights the low levels of employee engagement that continue to burden organizations and cause leaders to scramble to do something about it. If only 33% of the workers are engaged, there are real problems with productivity, turnover, and a host of other factors that cost organizations more than $605 billion a year. As everyone seeks new ways to improve engagement, it may be helpful to look at what we already have learned through some of the best TED Talks. The following five talks give some great insight into what do to improve employee engagement. Continue reading “5 Top TED Talks for Insight on Employee Engagement”

Has a Book Become the New Business Card?

With the advent of self-publishing, realizing the dream of writing a book has become a reality for more people.  Many guests on my nationally-syndicated radio show have been authors. I was fortunate to interview Sharon Lechter recently, and she brought up how a book has become the new business card.  Sharon, of course, is the co-author of the Rich Dad Poor Dad series and several best-selling books based on the recently re-energized Napoleon Hill Think and Grow Rich series.  Sharon is the ultimate example of a successful author.  Most authors do not have Napoleon Hill Foundation behind their work.  However, many have access to sites like Createspace and others to showcase their writing skills. Continue reading “Has a Book Become the New Business Card?”

One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials

shutterstock_529033606.jpg

There is an emotional component behind most of the things that will make or break employees’ and leaders’ success.  When someone first hears the word emotion, it may suggest emotional intelligence.  Developing emotional intelligence is one important factor that has been demonstrated to lead to success.  However, that is just part of the picture. Continue reading “One Key Word That Impacts Intelligence, Engagement, Sales, Soft Skills, Gamification, and Millennials”

How to Develop Top Soft Skills Not Learned at School or Work

shutterstock_383986129.jpg

Job listings often describe the skills needed to perform in a position. However, many of the skills required for success fall under the category of soft skills.  Many employees may be hired for their knowledge and yet may end up being fired for their behavior or lack of social skills.  Forbes reported that 46% of newly hired employees will fail within 18 months.  Mitchell Communications Group found that companies lose $37 billion a year in the United States due to miscommunication.  Research from Adecco Staffing considered what the C-suite thinks about the type of skills employees lack. They found that the C-suite believed 44% lacked soft skills including communication, critical thinking, creativity, and collaboration.  This has led to missed growth opportunity, low productivity, and reduced profits. Continue reading “How to Develop Top Soft Skills Not Learned at School or Work”