Dr. Diane Hamilton's Blog

A Revolution in Hiring and Working with Eva Andres of Juniper Networks

5 Top TED Talks for Insight on Employee Engagement

Whenever Gallup’s research comes out, it highlights the low levels of employee engagement that continue to burden organizations and cause leaders to scramble to do something about it. If only 33% of the workers are engaged, there are real problems with productivity, turnover, and a host of other factors that cost organizations more than $605 billion a year. As everyone seeks new ways to improve engagement, it may be helpful to look at what we already have learned through some of the best TED Talks. The following five talks give some great insight into what do to improve employee engagement. Continue reading “5 Top TED Talks for Insight on Employee Engagement”

How to Develop Top Soft Skills Not Learned at School or Work

shutterstock_383986129.jpg

Job listings often describe the skills needed to perform in a position. However, many of the skills required for success fall under the category of soft skills.  Many employees may be hired for their knowledge and yet may end up being fired for their behavior or lack of social skills.  Forbes reported that 46% of newly hired employees will fail within 18 months.  Mitchell Communications Group found that companies lose $37 billion a year in the United States due to miscommunication.  Research from Adecco Staffing considered what the C-suite thinks about the type of skills employees lack. They found that the C-suite believed 44% lacked soft skills including communication, critical thinking, creativity, and collaboration.  This has led to missed growth opportunity, low productivity, and reduced profits. Continue reading “How to Develop Top Soft Skills Not Learned at School or Work”

Soft Skills: Critical to Employee Success

shutterstock_66590788

Attend any leadership conference, and someone likely will bring up startling statistics regarding how employees and leaders lack something they refer to as soft skills. This term is used to describe many qualities that include interpersonal skills, emotional intelligence, and other personality-based issues. The problem that many organizations have experienced is that people are hired for their hard skills, or in other words, for what they know (knowledge). Then later, are often fired for their lack of soft skills, or what they do (behaviors). If employers recognize the importance of soft skills, they can avoid costly hiring and training mistakes, improve turnover, and boost productivity. Continue reading “Soft Skills: Critical to Employee Success”

Expert Speaker and Trainer, Dr. Diane Hamilton, Available for Corporate Events

I have updated my speaker and training bio. Please click on the picture below to watch the video. To contact me for an event, please go to http://www.speakermatch.com/profile/drdianehamilton/

Millennial Student Entitlement Issues

 

The word Millennials is used to describe adults born between the years of 1980 and 2000.  They are also known as Generation Y.  Jean Twenge, author of Generation Me explained Millennials tend to be more self-focused and may expect to receive a lot of recognition. Sixty Minutes aired an interesting story titled The Millennials are Coming.  In this show, they explained how this younger generation expects good things and expects them with little effort. I have noticed that this sense of entitlement has carried into the online classroom setting.

Most of my students are very respectful. They follow directions.  They ask questions with the proper tone.  However, there are a few that are more demanding.  Although I have not formally studied the age group of the students who demonstrate issues with entitlement, I have noticed that my older Baby Boomer students seem to demonstrate more respect.

Continue reading “Millennial Student Entitlement Issues”