Best-seller of The Social Media Bible Lon Safko and international expert Lean Healthcare Mark Graban
About Lon Safko
Lon Safko is a bestselling author of “The Social Media Bible” which hit #1 on Amazon, and “The Fusion Marketing Bible”, Which hit #3 on Amazon, an acclaimed international keynote speaker and trainer, and the host of the PBS Television Special “Social Media & You… Communicating In A Digital World”, Lon created the “First Computer To Save A Human Life” as coined by Steve Jobs, of Apple, and has 18 inventions and more than 30,000 of his personal records as part of the permanent collection of the Smithsonian Institution in Washington, D.C.
About Mark Graban
Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus. He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award, and is being translated into eight languages. Mark has also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, a Shingo Research Award recipient. A newly revised and condensed edition, The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization was released in August, 2013. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation.