What do we need to learn to have an effective communication style? What is the secret sauce towards good communication between people? We find out in this episode as Dr. Diane Hamilton sits down for a talk with former CEO, bestselling author and keynote speaker Krister Ungerböck. Krister talks about his book, 22Talk SHIFTs and what drove him to write the book on how to communicate, and why communication is key to healthy relationships. Tune in for more communication and engagement secrets in this show.